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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,297)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Kali & Sun

Aug 07, 2025  on Shopify

I had an issue and Tracy was great at helping me resolve the issue quickly. Great application and customer service!

DSP PERFORMANCE MOTORSPORTS

Aug 07, 2025  on Shopify

I was having such difficulty with getting the widget to show up on my store but the team worked effortlessly to fix the issue. This is my 1st time using and greatly impressed with their quick response

Confetti Kidz

Aug 07, 2025  on Shopify

Love this app SO MUCH! I had a few queries setting it up, and I spoke with an absolute Super Star Tracy. Super Super helpful, quick, knew the answer to all of my questions - thank you!!

CLOUD KILT

Aug 07, 2025  on Shopify

Prior to integrating my store with the Easify app, I spent six months testing the platform, as my store offers up to 5,000 add-on products. The app performs exceptionally well and loads data quickly on the frontend. I encountered one issue, which was not related to the app itself but arose when I customized the style of an option set for a sports team design in twenty minutes. I am very satisfied with Easify's customer support.

Good Hearts Gear

Aug 07, 2025  on Shopify

App works well. I had a few issues at first, but they had great support and made it work with my site. Thanks!

Hello World

Aug 07, 2025  on Shopify

Top Service & riesiger Funktionsumfang – absolut empfehlenswert! Wir sind sehr zufrieden! Trotz der Vielzahl an Produkten funktioniert alles reibungslos: schnell, einfach und vor allem zuverlässig. Der Support ist wirklich herausragend – freundlich, kompetent, hilfsbereit und menschlich. Wir hatten bereits mehrfach Kontakt, und der 24/7-Support hat bisher immer sofort reagiert und eine passende Lösung gefunden. Besonders schätzen wir die vielen Funktionen: Wir nutzen unter anderem den umfangreichen Geschenkkorb-Konfigurator, die Möglichkeit, Produkte als Geschenk verpacken zu lassen, und personalisierte Grußkarten mit eigenem Text hinzuzufügen. Es kommen regelmäßig neue Features hinzu, was uns immer wieder begeistert. Wir können diesen Service wirklich wärmstens weiterempfehlen – von uns gibt es ganz klar 5 von 5 Sternen!

Simply Chic Home, Gift & Floral

Aug 07, 2025  on Shopify

Their support team has been so prompt and helpful each time I reached out. Especially Lich! Thank you!

CreativelyKaty

Aug 06, 2025  on Shopify

Anne was so helpful with my problems. She showed videos and was able to assist me when I could not figure out my problem. She was patient and attentive. -Katy

CoTimea

Aug 06, 2025  on Shopify

I’m genuinely impressed with the support team at Easify Custom Product Options. I encountered a slowdown while using the configurator, and their response was both prompt and effective. They quickly identified the issue and recommended turning off preview mode a simple fix that worked instantly. Their fast response time and clear, helpful guidance made the whole experience smooth and stress-free. Highly satisfied!

Kristie Chiles Shop

Aug 06, 2025  on Shopify

Awesome help as a new customer! Clove immediately addressed my questions and created a quick video. Tried out 2 other apps, but this one is the most user-friendly for me as a Baby Boomer and the customer support is so superb that I decided to upgrade to their full premium package which is way less expensive than others and has all the bells and whistles I needed. Thank you, Clove!!!

Biscuit By Design

Aug 05, 2025  on Shopify

Great app to customise your products for bulk orders, custom build your own options and any additional information for made-to-order products. We had one issue with how products and add-ons were displayed at checkout, and Liv from my chat & the support team addressed the issue promptly.

Reve Stationary

Aug 05, 2025  on Shopify

I have two shops and i use this app on both & customer service gave me an exclusive discount on my monthly plans !!! Also this app is very easy to navigate and have all the features you are looking for

Bruijn

Aug 05, 2025  on Shopify

The Easifiy Custom Product Options app has been a breeze to use. What's even better is that I needed quite a few customizations to make the app integrate more seamlessly with my website. The Support team was really helpful and helped me with these customizations very promptly. Could not be happier with the app and the support team. Highly recommend this app to anyone out there looking to add custom product options to their products.

TagtixRFID

Aug 05, 2025  on Shopify

Great support! They are responsive to all my detailed requests on custom css promptly and dev team is quick to fix.

The Line Up

Aug 05, 2025  on Shopify

The Custom Options app has some great features and is very helpful when your products are configurable. While the app does have some interesting quirks, the support has been fantastic and responsive.

Emmc craft Shapes

Aug 04, 2025  on Shopify

Very Happy with Support (Clove). Dealt with Quickly and thoroughly! Lots of features on the app and good value

PIOWNN

Aug 03, 2025  on Shopify

"The Easify Options team demonstrated exceptional technical support capabilities and customer service ethos. When our product page's add-to-cart button malfunctioned due to a conflict with the Kaching Bundles plugin, they responded promptly with a professional solution. The team not only accurately diagnosed the root cause but also proactively facilitated compatibility fixes to ensure seamless integration between both plugins. Their technical expertise, efficient communication, and results-driven approach were truly impressive. We particularly appreciate the real-time preview feature and their ability to swiftly implement personalized customization requests. The software interface is also intuitively user-friendly. A special thanks to Anne, Jen, and other support team members (apologies for not remembering all names) for their tremendous assistance! You are a trustworthy Shopify solutions provider."

DIY Customs

Aug 03, 2025  on Shopify

5 Stars – Excellent App and Support Team Over the past few weeks, I've been going back and forth with the Easify team - Anne, Charles, Violette, Liv, Clove, and Tracy, and I can't speak highly enough of their support and the app itself. Every issue or question I had was handled professionally, politely, and always with a clear understanding of the matter. Their communication has been excellent and their turnaround time is impressive. I would also like to commend their development team for being able to quickly diagnose issues and apply a fix. Before landing on Easify, I tried about half a dozen other product options apps. While they each had their strengths, none of them quite worked for the specific setup I needed. Easify has been the only app that’s allowed me to get as close as I intended for my use case, and I’m genuinely impressed with the flexibility it offers and how feature rich it is. If you're trying to get around the native variant limit, this app is well worth your time. The features are great, and the team behind it, both the developers and the support staff are even better. Highly recommended.

OneAroma

Aug 02, 2025  on Shopify

Seems great so far, waiting on some custom adjustments for my store to make it perfect. But more customizable than other apps I have tried. Anne is super helpful with all my questions, speedy and thorough!

Everly Made

Aug 02, 2025  on Shopify

Liv and Anne have been helping me implement everything smoothly in the store. Their dev's know what they're doing

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