We recently moved our store to Shopify and explored lots of different apps to help with gift bag customisation. We ended up trialing and liking Easify for our purposes. You can see a live example of this app in use on our site here: https://www.storybookcakes.com.au/collections/christmas-under-20/products/christmas-gift-bag-gold-bows-3-x-cake-in-a-mug We did have some issues with picking slips, cart views and invoices, but went back and forth with Easify support many times and they were able to help us come up with a good solution to our problems. Many of the problems were due to the way Shopify itself is set up, rather than any inherant Easify issues. Originally our component parts of the gift packs were listing separately in the cart and invoices, but they now are grouped together which works much better (and is essential for our team to pick and pack the correct components into the gift packs). We also have a slight issue with our component parts that are $0 or $.50 showing up on our store - we have followed Easify suggestions for hiding them from search, but they were still coming up on recommended product sections. We have now hidden them with code. We also use Easify Inventory Sync as the components of gift bags are also individual products available for sale, and this is going well as well. About half our orders have included a customised gift pack since we went live a month ago, and we have not received any negative comments from customers so everything is going really well.

Excellent 24/7 support. All of the team at Easify are very knowledgeable, and resolve any issues very quickly and efficiently.

I love this app! The different features allow me to offer a truly customized product for each of my customers creating a special experience for each one! Their customer service is also top notch and has helped me outsource much. I highly recommend this app.

Tried different options app but this one is by far the best for our needs. Support is quick and reliable. Highly customizable and highly recommended!

客服Tracy非常及时解决了我的困惑，她回复和解决问题非常迅速，非常专业！！

Great app with extensive features, rules that work with variants, drag-n-drop builder, customisations, CSS. Support team is responsive & actually helps you resolve issues quickly.

Had an issue with the custom selections not showing up on the order page. I reached out for support and was told they had to look deeper into the issue and would get back to me within 48 hours. Well a few days went by and it honestly slipped my mind but I went back to the email thread and picked up the conversation. After a few moments the issue was resolved (even placed a test order to confirm). They even provided me with documentation on how to get the customizations to print on my packing slips as well. Even with the lag in response initial, they were able to see our conversation history and get everything squared away.

It so good to work when you chat with someone who really gets to know what you want. Clove guided me through the whole process and even created a short video to use whilst I build the store up. Really appreciate the fact that I knew nothing but guided me through. Thank you and highly recommend it.

I love how easy it is to create option sets and the price for such a variety of options is amazing in itself. I have had other option apps that were more expensive and didn't do nearly half of the stuff I can do in this app. It's easy to navigate and the customer service is the cherry on top. I've had to ask for help on a few things and someone always gets back to me and is so helpful. I love this app and tell all my friends who have a business like mine to get it!

So far so good. The app is easy to use I'm learning as I go because I am new to this but I must say they have a lot of built in examples that you can customize and that really helps a lot and save so much time. Thank you for your quick response when I had a question.

Mari was great in helping me figure out how to add conditional logic so I can have customers personalize tumblers.

Tracy, I love your service!!I Thanks!! I really enjoyed the support with all my questions, always attentive and always helping me, and it is truly an app that is fun for customizing the necklaces for my brand.

Support was extremely helpful with an issue I had. love this app! Does everything I need and more :)

Helped me with the Image switcher as there was a bug in the theme. Fixed the issue in few minutes. Thanks team

I initially had some problems with the integration, but after escalating my issue the Easify team devoted resources to work on my problem overnight. I woke up with a functional website and a helpful email. Anna did a great job rounding up with me and solving my problems.

The customer service here is absolutely top notch. I had Clove assisting me and she was phenomenal. She is the gold standard in customer service for sure. Can’t say enough good things just amazing.

I'm very impressed with this app and Clove along with her team, were incredibly patient and kind. Bravo!

Easify works great, and their support team is wonderful. I worked with Anne who was able to forward my issue to a developer, they modified their product to work with my theme, verified that the fix worked, and kept me informed all along the way. I’m very happy with with their service.

O Easify é muito eficiente e de fácil utilização. O suporte também merece destaque — a Tracy foi extremamente solícita e atenciosa no atendimento.

This app works great for the customization I need, and the support is also very attentive and effective!