THIS APP IS WONDERFUL AND THE AGENTS ARE VERY HELPFUL AND WILL ASSIST WITH WALKING YOU THROUGH AND PROVIDING LEARNING INFO TO GET YOU WHERE YOU NEED TO GET WITH YOUR STORE I AM OVERLY THANKFUL AND IMPRESSED WITH THE ASSISTANCE AND KNOWLEDGE I HAVE BEEN PROVIDED FOR THIS STORE IT HAS BEEN SO EASY CLOVE WAS VERY HELPFUL TODAY ASSISTING ME WITH ADDING TEXTING TO MY ITEMS FOR CUSTOMERS TO ADD ON MONOGRAM AND PERSONALIZATION INFO TO THE PRODUCTS

Really good app for customizations and tiered pricing. I had some questions and the support team was great at helping me through their chat. My problem was solved quickly. Would definitely recommend it.

Good and thorough solution for adding/maintaining product options. The support team, however, is top notch and the reason for a full five stars. Super responsive to questions/issues!

Well, I had instant helpand support and resolved my question within minutes, and it was on a Sunday! Super easy and friendly, thanks Lich!

Perfect at solving the solutions for my store, offering customer 'pick and mix' style products. Fantastic support team

Customer service is phenomenal! I had a question setting up a custom option that would increase the price at a flat rate - they were able to provide me the steps and were able to update their app in my store to have it function the way i wanted. 10/10 would recommend.

We installed Easify to manage product options without creating variants and used it for several months. The interface was user-friendly, but the app caused major problems on both the technical and operational side. 1. Checkout bug: option pricing not applied with discount codes When customers applied discount codes, the extra charge for selected options was removed from the final total, even though the option appeared as selected in the order. This led to orders going through with €0 extra — a critical bug that caused real financial loss. 2. Confirmed performance drop (before/after tests) We ran multiple Lighthouse audits before and after uninstalling the app: • Product page (desktop): went from 46 → 95 • Product page (mobile): 22 → 46 • Home page (desktop): 63 → 74 • Home page (mobile): 85 → 95 These results were consistent across several runs. No other change was made between the tests besides removing Easify — which confirms the app had a measurable impact on page speed. 3. Limited dev availability despite “24/7 support” While replies were polite and courteous, basic questions like “Where is tracking configured?” or “How to fully uninstall?” could not be answered in real time. We were told the dev team would respond in 6–10 hours, due to their time zone. This does not meet the expectations of true 24/7 technical support — especially for stores based in Europe. Final response from Easify They confirmed the app uses Shopify’s extension system, does not inject tracking scripts, and that no manual cleanup is needed after uninstall. That’s appreciated — but came too late, after real losses and slowdowns. ⸻ Summary: The app has potential, but for us, it caused lost revenue, degraded performance, and long delays in support. It may be suitable for simple setups, but if your store is sensitive to speed and operational stability, use with caution.

Clove helped me in a matter of minutes with something I was stuggling with. She gave advice to resolve my issues immediately. Great support!

Using the app as a bit of a work around for multiple product variants, thus not using the app to it's full extent. Clove from the support team has been really helpful in getting things exactly as I wanted. Would recommend.

Our website was experience a conflict between apps, at first we assumed it was Easify as it was the newest app we installed that was causing the issue. The team at Easify were able to listen to our issue and jump into testing, it turned out it wasn't the Easify app causing the conflict, but the team were able to narrow down the conflicting apps and were able to point us to the right direction or people to contact. Communication was prompt once the ball started rolling. They took our minor issue seriously and were keen to get to the bottom of it. Despite not being the problem, they extended their help if we weren't able to resolve it after contacting the developers of the other apps. That is above and beyond for me. The app has been handy so far, we are yet (and excited) to start incorporating their features under more listings. Shout out to the team Anne, Clove, Charles & Liv for helping us resolve our issue.

amazing app and amazing service, very easy to use compared to other apps, i tried 3 before i found this one and none of the others worked properly, this app is amazing for customised options. I had an issue where my images were the wrong shape so couldn't get them to turn into circles, i contacted support and they custom coded an extra bit in to save me editing 36 of my images to the correct size!! Very impressed. Will be installing this app on my other stores when required, thanks so much

Thank you Clove for the clear how-to-do video approach. It was very frustrating that the other apps teams try to explain via words. I got my product listing up very quickly!

I've had a great experience with Easify! The apps are easy to use and work perfectly for my store. But what really stands out is the support team – they're always quick to respond, helpful, and really care about solving any issues. I'm very happy with the service and highly recommend Easify to anyone looking for reliable tools and friendly support!

I’m giving this app a 5-star rating for its outstanding service. The setup was quick and easy I had everything up and running in just about two hours, thanks to the app's intuitive design. The user experience is seamless, and I was able to customize fonts, colors, buttons, and more to perfectly match my website’s style. There was a small hiccup, but Daisy and Clove from the support team were fantastic jumping in immediately to resolve the issue. The glitch was simply due to reordering the variants, and once I followed the app’s suggestion, everything worked smoothly. The app itself is not only functional but also has a cute aesthetic! The only downside is that inventory doesn't sync in real-time while shopping, but there’s a workaround involving an additional app. Overall, it’s been a great experience!

Good app, This app does exactly what I need with the right customization options. Also quick help from the team. Clove and Lich helped me very good and fast with making some things work on the website. Definitely recommend this app! 5 stars, would give more if I could.

I am relatively new to Shopify and needed help setting up an inventory option for an add-on. When I couldn't get that figured out, Lich and Clove from Customer Service walked me through the rest of the steps with videos and quick chat responses. Worth it if you need more variants and options than what Shopify normally allows!

We've migrated our product options from a different, popular app and so far have enjoyed the experience. The app has a very clean and easy-to-use interface. I was able migrate all of our product options over without having to read any guides or documentation. Whenever a question or issue has come up, their live chat support has quickly addressed the issue. Liv has helped me on multiple occasions and their development team has looked into a few issues as well.

It has some very amazing features. It's just the system issue, i would say it's a little bit retarded. Anyway, overall it's pretty helpful. Good customer service, way better than complicated and cold instructions files. Jen & Clove helped me a lot!

Easify gives us the flexibility to offer a wide range of product options on our Shopify store, making it easy for customers to personalize their orders. The platform is user-friendly, and the support team is outstanding. We had a small issue, but Tracy helped us quickly and effectively. Highly recommend!

Tried this app hoping it would simplify product options, but it fails to update add-ons or custom options when variants change — a basic requirement. Spent a lot of time troubleshooting with no resolution. Support was slow and not helpful. Other glowing reviews seem suspicious, considering how unreliable the app is. Wouldn’t recommend.