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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,983)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Bright Art studio

Nov 23, 2025  on Shopify

Does not work for basic color switch scenario. Support unable to help and just provide links to demo tutorial which are useless.

IamTraceyTracey

Nov 22, 2025  on Shopify

the app seems easy and the chat is super helpful. I was answered in only seconds by Anne who was lovely. She understood my questions and replied quickly.

Nursing Ponchos by Ubermums

Nov 21, 2025  on Shopify

V helpful technical support. Had great customer service from Hoa who helped me with some technical issue. Easy to use app.

Regal Fine Jewelry

Nov 21, 2025  on Shopify

Just started using Easify for my Shopify store and I'm so happy with it! Super easy to set up, and it let me list a custom item I needed. When I had a question, support jumped in and fixed it right away. 10/10 recommend!

C&D Designs

Nov 19, 2025  on Shopify

I added this app to allow my customers the option to add personalization info for their item, it works great!

Marc Intert

Nov 19, 2025  on Shopify

Bisher alles prima, es klappt wie es oll, und bei Problemen, die mit einer anderen App aufgetaucht wird, haben sich die Entwickler der Sache angenommen und alles klappt jetzt zusammen. Empfehlung! So far everything works perfectly, exactly as it should. When an issue came up caused by another app, the developers immediately took care of it, and now everything runs smoothly together. Highly recommended!

Imaco Rugs

Nov 18, 2025  on Shopify

The best and fastest support I’ve ever experienced from any Shopify app. The team replies within minutes and consistently resolves my issues with care and efficiency. Special thanks to Hannie, Alice, Clove, Liv, Suzy, and Mari — each one is a superstar! Their dedication makes using this app an absolute pleasure. Highly recommended.

Waterwise Pumps

Nov 18, 2025  on Shopify

A game-changer of an app for my Shopify store. It allows me to easily upsell products to keep stock and pricing simple for groups of products. There are so many customisation options, the app is super easy to use and the support team are excellent. Thank you to Hannie for addressing a change I needed making to my store using the Easify app. If you have a store with products that can be customised or purchased with extra products, this is a must-have!

Bossy Bliss Creations

Nov 18, 2025  on Shopify

Must have product for small businesses. The product amazing is amazing and the customer service is next level. Recently I had an issue that prevented the buy now button from showing. Liv my customer service rep was able to help me within a matter of minutes. She went above and beyond to make sure my website looked great and that all the functions worked. Thank you Liv!!!!

BomboniereCoiFiocchi

Nov 17, 2025  on Shopify

I’ve been using the Easify Product Options app and I’m truly impressed. The app is intuitive, packed with useful features, and has made customizing product options in my store incredibly easy. It has definitely improved the way I manage my products. A special thanks to Clove from the support team — extremely helpful, quick to respond, and very effective in resolving a technical issue I was experiencing. Everything was fixed in no time, and the app is now working perfectly. I highly recommend Easify Product Options to anyone looking for a reliable tool with outstanding customer support!

OvernightHose.com

Nov 17, 2025  on Shopify

Great back end and functionality but app does not support displaying two different option sets for the same product at the same time. IE creating one customized unique product, and then creating another unique customised product as a separate instance. Mine is a little more of a specialty requirement. Devs: If the ability of adding customized products as unique products in the cart becomes available, please contact me.

Whisky Blender

Nov 17, 2025  on Shopify

Clove and Charles have been very helpful in trying to get our store setup - not up and taking orders yet but happy to give 5 stars.

Stacks Deli

Nov 17, 2025  on Shopify

Ran into an issue with the checkout button working on my website while this app was turned on. I contacted customer support and they fixed it immediately. Super helpful!

Live By The Sword

Nov 17, 2025  on Shopify

This app really meets our custom need. Also thanks the support for all the help they gave us and the timely replies.

Mon Bijou Lacté

Nov 16, 2025  on Shopify

j'utilise le service depuis avril 2025 et je suis extrement ravie, service client opérationnelle rapidement et gain de temps et d'énergie. Je suis ravie du service et tarifs clairement abordable pour ce que cela rapporte

Divain

Nov 16, 2025  on Shopify

Great app! I couldn’t fix a few things and Liv helped me right away. She was incredibly kind and solved the issue immediately. The app is working perfectly now, and it’s very easy to set up.

Chic Petit

Nov 15, 2025  on Shopify

Alice was very helpful and answered me enquiry very quickly. The app is quite easy to navigate and I'm not tech savvy!

Tiloo

Nov 14, 2025  on Shopify

Great app that solved a lot of our problems! And even better support!! We had a bug with the combination of our theme and the app... When told the supporters Celine and Clove did an incredible job keeping me in the loop and in record speed with development department fixed the bug! incredible service!

Floetica

Nov 13, 2025  on Shopify

We've been using the Easify Product Options app for our floral brand, and it has been an excellent experience. The app is intuitive, flexible, and allows us to create complex product add-ons in a clean and user-friendly way. What really stands out is their support team — incredibly responsive, helpful, and quick to resolve any questions. Every time we reached out, they replied almost instantly and provided clear, practical solutions. If you're looking for a reliable app to manage product options with great customer support, Easify is definitely the one to go for! Floetica Team

てとて、ONE Health Project

Nov 12, 2025  on Shopify

設定で不安な部分がありましたが、すぐに対応してくださり解決できました。アプリもとても満足しております。ありがとうございました。

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