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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,983)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Luxury Scrunchy

Nov 11, 2025  on Shopify

J'adore cette application autant que le service client. Tout est fluide et agréable. Lorsque j'ai une question ou une demande particulière, il y a toujours quelqu'un de disponible dans la minute pour trouver des solutions pertinentes. Je suis assez casse tête et pointilleuse mais honnêtement je ne trouve rien à redire sur cette application qui me permets de mettre en lumière toutes les idées que j'ai en tête ! Merci à Liv & Tracy pour leur gentillesse et leur professionnalisme <3

Delivery Flowers

Nov 11, 2025  on Shopify

I had an issue with the cart total not updating on mobile version and the Easify team, particularly Celine and Clove, was outstanding in supporting me. Not only did they quickly resolve my compatibility issue, but they also customized the interface according to my needs, hiding elements I didn't want to display. What impressed me the most was their dedication: the development team worked actively on the cart issue, and even though it initially required more time, they remained transparent and available throughout the entire process. Celine was patient and answered all my questions, even those about how orders are displayed in the backend. Easify Options has become an essential app for my store and I couldn't be more satisfied with the support I received. A huge thank you to Celine, Clove, and the entire development team for their professionalism and dedication!

Khalayi Design Gift Shop

Nov 10, 2025  on Shopify

Great app! Easy to use, and has the features I have been looking for to make customising easier for our clients! Great support staff too! Quick to assist and explain how to get around!

HULALA HOME

Nov 10, 2025  on Shopify

This plugin is incredibly useful, and the technical support team is a real gem. They respond very quickly, especially Clove—she's extremely professional and patient, providing me with detailed solutions that have been a huge help.

Gift Market

Nov 10, 2025  on Shopify

Using Easify on Shopify and it does exactly what I need. Support was great — Celine helped me quickly and clearly, so setup was easy. Definitely recommend.

TJ Gifts & Crafts

Nov 09, 2025  on Shopify

First time needed help and on a Sunday and Lich was there straight away and guided me through sorting my problem. All sorted and knew exactly what to do. Would definitely recommend.

Shells Sourdough

Nov 09, 2025  on Shopify

Thanks so very much to Tracy for all her help today!! I was hurling questions for a couple of hours and she helped me with all of them!! Loving the app so far. This app made everything easy!

Online Blinds 4U

Nov 08, 2025  on Shopify

Anne is the best. She helped me to resolve slow speed issue very quick... the best team ever. Thank you.

The G.O.A.T. Basketball of Kingston, LLC

Nov 07, 2025  on Shopify

Liv has absolutely amazing. She walked me through set up and explained everything to my level of understanding. I was so afraid to switch apps but this has been so easy and looks amazing and the support is top notch!

Supreme HQ's Military Order of the Cootie of the United States

Nov 07, 2025  on Shopify

A Great Experience with Easify Customer Support! I had a frustrating problem with a file upload option set—the uploaded file simply wouldn't open. Lich jumped in immediately, efficiently worked through the issue, and had it resolved in no time. Not only are Easify apps excellent tools, but their customer support is top-tier and truly makes a difference..

Bucks Bespokery

Nov 06, 2025  on Shopify

Unbelievably fast and smooth support! I'm totally new and on the free plan but they popped right up as soon as I stumbled and fixed it for me so I could get my new product launch done asap!

Kit of the Day

Nov 06, 2025  on Shopify

I contacted the support team via chat regarding the option feature, and they quickly sent me a video showing exactly how to set up the option I wanted to try. Thanks to that, my issue was resolved. I’d like to express my sincere gratitude to the customer support team.

Killeen Security Products

Nov 06, 2025  on Shopify

At first I thought this was a good app, it was easy to set up and they quickly helped me add the customization option to my order confirmation emails which I needed to be displayed. However, when doing that, they deleted critical custom code I previously added and overrode my entire code for those order notification emails! There was absolutely no reason for them to touch other parts of my code. If they needed to adjust something, they should have asked me. Anyways, I reached out for help but they were slow to respond and did not revert my custom code back to normal correctly, rather they added their own version of my code somewhere else I could not access or edit so it looked bad and I couldn't even edit it. I reached out and we went back and forth a few times, but the code was still not displaying the way it did originally and they were taking a long time to respond. So, I had to uninstall this app and spend hours trying to fix the issue on my own. Very frustrating experience with this app and do not recommend.

Designs by Linda Nee

Nov 05, 2025  on Shopify

Just downloaded this app — still learning, but so far I’m really liking it! Mari from customer service is amazing. Thank you!

Dahil Bar

Nov 05, 2025  on Shopify

I installed the app today and needed its help. Clove was extremely helpful and resolved my issue quickly!

EverChew

Nov 05, 2025  on Shopify

I ran into a problem with a product buy button and reached out to Easify because I had installed a "custom-text" section on that page. Even though I'm still on the free plan, they had it solved within an hour. You can't beat that.

So Frekin' Pressed Nails

Nov 05, 2025  on Shopify

My first experience with the customer support was absolutely amazing. It took Anne all of maybe 2 minutes to help me solve my issue. This is hands down not only a great addition to my store, but to have the support I did.. I feel confident in using this app. Thank you so much Anne and the Easify Customs crew!

itsThready

Nov 05, 2025  on Shopify

I've tried several product customizers, and this one is definitely the best. The support team has been very helpful so far as well.

Stickershock ATX

Nov 04, 2025  on Shopify

This app made things so much simpler for my store! The customer service is also 6 stars! Thanks Easify!

Soccerchili.com

Nov 04, 2025  on Shopify

Mari, TY for fixing. Happy to give feedback any other time, however this was the first time we used your app, and it failed first time. Hopefully we have better results if we move fwd. Many Thanks Kind Regards Soccerchili.com Customer Service Soccerchili.com Telephone: 952.926.2550

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