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Customer reviews: Easify Custom Product Options

Develop by Tigren Demo

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,325)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

DaisanTile

Jul 30, 2025  on Shopify

Excellent app! Clean interface, easy to use, and packed with powerful features that truly support our store’s unique product options. Seamless integration with Shopify and top-notch customer support make this a must-have tool for any serious merchant. Highly recommended!

tokenpaperie

Jul 30, 2025  on Shopify

Super easy to set up, and our customers love how simple it is to choose their print method and color. We’re excited to add the live preview feature next! Huge thanks to Liv and the team — they were lightning-fast and so helpful with a quick customization.

Bite Box

Jul 30, 2025  on Shopify

Pretty neat app so far. I needed help with some customizations and Liv was there to help! It wasn't immediately obvious why my option set wasn't working, and I wanted to configure the options different than what was shown. Liv helped look through my back end and then shot some short little videos to walk me through step by step! I'm so glad she was there to help me. :)

Saliseal

Jul 30, 2025  on Shopify

Prima app ook support is goed onduidelikheden of problemen worden snel opgelost. ze zijn zeer behulpzaam en antwoorden voor mijn gevoel24/7 op hulpvragen. ook thema dingen zoals otion box hebben ze spciaal voor mij gelijk gemaakt met het thema. Toppers

SubtlyPrints

Jul 29, 2025  on Shopify

This app is ideal for my business having custom made items. It means my customers can see clearly how they need to provide their personalisation for me. Easy for many types of listings and always looking good with lots of personal touches to fit my store. Lich, Mari, Violette and Anne have all been super super friendly helpful and attentive when i have had any questions or issues. Highly recommend this app for its communication, design and atmosphere :)

Pascal Official

Jul 29, 2025  on Shopify

Very satisfied. It can offer a set of features that cover all my needs. When I had a special request, the app was able to handle it without issues. Plus, the customer support is good too. especially Anne, who is very helpful, and friendly. She resolved my questions quickly and made sure everything worked perfectly.

Capkov

Jul 28, 2025  on Shopify

The app is simple to setup and in case you cant find something or need anything custom coded then there is no problem to hit up the support, their support is fast and reliable, also very nice. Thank you for being with us Easify team!

Foundation Gift

Jul 28, 2025  on Shopify

This App is one of the best in the market you could find. Customer support is top notch in terms of response and solving issues and doubts, especially from Anne. and yes it has Easy-to-use dashboard

Straw-Struck

Jul 28, 2025  on Shopify

Easify really made it easy for me to simply create variations on products. If I was the developer of this app I would be extremely proud.

Reciclajes Logisticos

Jul 28, 2025  on Shopify

I was able to count on the help of Clove, who was a wonderfull professional. She helped me with all my questions and a problem I had with the app. I am very satisfied, 10/10.

DWO Services Printing

Jul 28, 2025  on Shopify

Zero is not an option. After confronting them about fraudulent activity, by bots following the installation of their product, they begrudgingly acknowledged the problem. Then, proceeded to convince me i only needed the super duper fix they implemented. Also promising discounts, etc Further edit. Now has caused a “card transform function fail” Shopify says notify developer. They should only waste another day of my life I’ve this I relented allowed them to "fix" it. was immediately charged again, but nothing works. I would trust a trust a cat to babysit a pet mouse before ever trusting these people again. Email chain available on request at [email protected]. Dealing with these people is ridiculous. Even after basic functionality is restored additional cost customizations don't work. I refuse to deal with another email from this clown show Further edit. One day after reinstallation the fraudulent orders have restarted on products modified by easify.

My Store

Jul 27, 2025  on Shopify

Anne was very helpful replying my questions. Have been trying the app for a while and so far I like the ease of use. I hope there were more free options or it was more economical especially for the ones we are just starting.

MOI Studios

Jul 27, 2025  on Shopify

Easy to use app with lots of advanced functionalities. Lich and Jen were very helpful when I had to make some customizations.

miniprints

Jul 26, 2025  on Shopify

Great support. Tracy was very patient and knowledgeable. The app is great but the support is what sells this for me

Pressiesbylulu

Jul 26, 2025  on Shopify

I had an issue with making a custom option for a product listing and I wanted to get some help on the chat support. I spoke to a representative named Tracy and she was really sweet and supportive. She answered my questions and even though it got resolved quickly encouraged me to come back to her if I needed any further help. She made me feel comfortable and supported that I have somebody to help me resolve any issues so I can fully understand this product and how it'll work with my website.

That Gilded Lining by Pretty Gilded Design Private Limited

Jul 26, 2025  on Shopify

Have just started using the app- so far the experience has been great! Very intuitive and also great customer service from Clove who responded quickly and helped resolve all our issues.

Moki Design Studio

Jul 26, 2025  on Shopify

Great app, everything very easy to use and the support agents are extremely helpful. Clove responded quickly and efficiently when I had a question.

Sam-fun

Jul 26, 2025  on Shopify

The app is great and the support is absolutely fantastic. I'm just starting out, so I have no experience, but Lich helped me incredibly quickly. I would recommend it to everyone!

My Store

Jul 25, 2025  on Shopify

Liv is super quick and helpful! i've never experienced any customer service from shopify app faster and helpful than Liz. love love love the customer service! thank you! =)

Stellar Jewellery

Jul 25, 2025  on Shopify

Hannie gave the best support, thank you so much for going through such lengths to ensure the app working in the most optimal way possible!

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