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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,718)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Kart Wraps

Oct 01, 2025  on Shopify

A great App that allows you to add individual options for your products. We did have a few little tricky issues in the set-up when more than one element was combined, but the development team in the HELP section were fantastic.

Soaring Phoenix Studios

Oct 01, 2025  on Shopify

Support is excellent! Charles was helpful and super-fast with an answer - (I'm betting it's a common question). Any time I've run into a problem, it has taken only a few minutes to get things back on track. It is a longer process than you will think when you first get into it. There is a learning curve even if you've been maintaining your own website for a while. The demo makes things look relatively simple, but it will take you more time than you expect, so plan accordingly. Very happy with the application so far, although we are not yet live.

Golston Jewelry

Oct 01, 2025  on Shopify

A very good app with many functions. Really nice to start up my custom jewelry website and it's really great. Makes customized products a lot easier to sell. Clove always respond quickly and helpful. Strongly recommend.

ScrubbyChic

Sep 30, 2025  on Shopify

Great app! Great customer service! Makes things like embroidery so easy for a shop like ours! Get this one, you wont regret it!

My Momento Box

Sep 30, 2025  on Shopify

Lots of free options for those just getting started. The support team is also very responsive. Thanks for all the help Anne!

TCOgraphics

Sep 30, 2025  on Shopify

The live support is amazing! Tracy was able to get some devs to support me with an issue within a few hours!

Brickhouse Toneworks

Sep 29, 2025  on Shopify

I love this app! It's easy to understand and use. It's a money maker too for optional add-ons that customers can't see (or don't know about it) unless you show it in the options field like this app does for you. Brilliant and the customer service is amazing!

Cocoa Oven

Sep 29, 2025  on Shopify

Very easy to navigate the app and do the installation. I also want to give a shoutout to the customer support - particularly Liv who was very prompt and thorough with her suggestions when I got stuck with a couple of different set up steps. Highly recommed

proposalring

Sep 29, 2025  on Shopify

I’ve tried a few custom product options apps, but Easify has been the best by far. The app is simple to set up, flexible, and works smoothly for my needs. What really stood out was their customer support — when I got stuck during my initial setup, the team responded promptly and patiently walked me through the process. It made the whole experience stress-free. Highly recommend Easify to anyone looking for a reliable and well-supported product options solution on Shopify.

Nolia Jewelry

Sep 27, 2025  on Shopify

I haven't used the app live yet, but the setup so far has been pretty straightforward and anything I'm confused about, Mari has been very quick to respond and help me with! I'm excited to try this app as it allows for far more personalization that I'm used to seeing on these type of apps.

AKS Accessories

Sep 27, 2025  on Shopify

Review For Hannie - Customer Service I recently had the pleasure of interacting with Hannie in customer service, and I couldn't be more impressed! As someone who is new to this app, I found Hannie's approach to be incredibly helpful. She was very patient, taking the time to listen to my concerns and answering all my questions thoroughly. What stood out the most was her ability to provide step-by-step guidance, which made navigating this app much easier for me. Thank you, Hannie, for your outstanding support!

My Adorable Pup

Sep 24, 2025  on Shopify

I'm always having little questions and doubts about certain features using this app and I have always found my answers through their chat system. Liv was helping me today and sent me a few videos that really helped, specially since i am a visual person. I am very happy with this app so far!

Morganics Handcrafted

Sep 24, 2025  on Shopify

I love the easify app. It lives up to its name, as it is very easy to use. It does just what I need it to do, and customer service is outstanding. Mari, Hannie, Anne -- they are always there day or night to answer a question or help me when I'm trying to do something more complicated with the app. Because of them, I'm never frustrated with the app or my purchase of it, because it does what it's supposed to do. Plus I love that they continue to add more features and give me more bang for my buck.

My Store

Sep 24, 2025  on Shopify

The support was absolutely fantastic. I needed a solution to a complex issue and was shown how to do it with a video demo alongside written instructions that made it very clear.

Humraha

Sep 23, 2025  on Shopify

The support team understood my semi-complicated question and jumped into action immediately to diagnose and resolve it in minutes! That saved me potentially hours of work and frustration!

Ma boutique

Sep 23, 2025  on Shopify

L’application Easify Product Options est exactement ce qu’il me fallait ! Elle permet de gérer des options produits de manière simple et fluide, sans avoir à créer des variantes à rallonge dans Shopify. L’interface est intuitive, les possibilités de personnalisation sont nombreuses, et le rendu côté client est vraiment clair. Un gros plus : le support est hyper réactif et efficace, disponible pour répondre et trouver une solution rapidement.

Wallofprints

Sep 23, 2025  on Shopify

Great customer service when I needed a different font. Now perfect blend in with my website. Also easy to use and not difficult at all. Recommend!

PetClub247Print.com

Sep 22, 2025  on Shopify

Tracy was very helpful and patient. My issue was resolved right away. So far I really like the Easify Custom Product Options. I like the written instructions, and if you are still having trouble you can contact support. Great customer service is very important. Thank you.

Everythings Beachy

Sep 22, 2025  on Shopify

Liv was great! She was able to help me immediately and made it an easy fix. Very pleasant and patient.

Proven Industries

Sep 22, 2025  on Shopify

Excellent customer service and a perfect fit for our store! Customer service responded incredibly quickly, and I truly appreciate their help. I’m so glad we found this app for our Shopify store — it offers all the features we were looking for!

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