We are paying for the Premium plan, the most expensive one, but the app does not work properly on a large part of our store (pages built with a third party app). Despite several conversations with their support, no concrete solution has been provided. They keep saying it’s “not compatible” and that we have to wait, while one of their agents managed to activate the option temporarily the day before. In the end, we are paying for a service we cannot fully use, and the support team has been unhelpful in resolving the issue. Very disappointing

Went through a bunch of apps for product options and most were either too complicated, didn't work correctly, and support was non existent. Clove and her team at Easify has been great, I was able to set up most of what I needed by myself, and just needed a little help from them to get it perfect. They were quick and very helpful.

I cannot say enough positive things about this app. Functionality A+, Options A+, Customer Service A+.

This app has been really nice and easy to use, but what stood out the most was the customer care. Annie from the support team helped out personally, and she even sent me a clear video showing exactly how to fix the problem. That level of effort and care is rare, and I really appreciate it. Highly recommended — big thanks to Annie and the team for the amazing support!

Had a quick question about the template, and Clove from the team helped me out. They were super friendly, fast, and solved my problem in minutes. Amazing service!

This plugin is truly amazing and very convenient. Compared to other similar plugins, this one is by far the best I’ve used. Their technical support team is also very patient and helped me resolve the compatibility issues between my store and the plugin. I’m really grateful for their assistance.

Une application facile a utiliser qui vous permet d'ajouter des options pour personnaliser vos produits. Bien plus complet que le configurateur de base de Shopify. Le bonus : le support en très réactif et d'une grande aide. Merci beaucoup a Hannie !

This app is fantastic. It has helped the brand soo much and now its easier for our customers shop for prescription. I’d like to give 5 stars to Tracy for helping me through my set up process. She helped me learn something new and gave me clear instruction’s to fix an error! Thank you Tracy!

Easify works perfect for our company! I love how quick Tracy responded and was able to fix my situation asap!

Really quick and easy app to install and customise. My needs were pretty simple, so I used one of their supplied templates. I had a bit of trouble making it appear on my listing, but their live chat person (Tracy) was able to help immediately, and now it's working and looks so good! 100% would recommend.

Lich me ayudó muchísimo en mi problema. Solucionó mi problema, me dio el soporte perfecto y muy rápido. Gracias de verdad por la ayuda prestada, estaba en un momento de agobio ya que no encontraba el problema. Gracias LICH

I am starting to use this app, it seems to give many very useful options. Great customer support by Liv today, who quickly helped me link products in a combined listing. Thanks!

Liv offered outstanding support at midnight! Truly some of the best customer service I've ever had from a chat support. She was amazing!

Very helpful and responsive support team. Worked with Liv who helped get through some challenges starting up with the app

Easify has everything you need to add options to your products. Getting the options included in all of the notifications was a bit tricky, but their support team is top rate and took care of our needs quickly. Clove, Charles, and the rest of the team couldn't have been more attentive and helpful. Highly recommend Easify for adding options to your products.

One of the most versatile programs for adding additional options. Anytime we have a problem, they are quick to take care of it!

Awesome product and service! Provides awesome customization options, everything you'd ever need. This app is at the core of our business model, we do completely customized wood gifts. Easify provides reliable, fast, and convenient support 24/7, never once have I been left waiting longer than 5 minutes for a support ticket to be answered. Seriously!

Great app! So far it's been easy to use and the support has been great. Thank you Lich for the quick chat to help answer a few questions!

L’application est simple à utiliser, intuitive et correspond parfaitement à mes besoins sur Shopify. L’équipe est très réactive et professionnelle. Grâce à cette solution, j’ai pu améliorer mon site et offrir une meilleure expérience à mes clients. Je recommande vivement !

While i feel like i have a decent amount of understanding of how this all works. There are days i do not. And the team here is beyond amazing. The only program that works seemlessly for my business. Could not do anything without this app and the support team. Thank you all for all the times you had to save my butt:)