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Customer reviews: Easify Custom Product Options

Develop by Tigren Demo

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,325)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Insartify

Jul 12, 2025  on Shopify

Very handy app and customer support always available for any problem, thanks to Anne for solving many of my technical problems

Golazzo Ltd

Jul 11, 2025  on Shopify

Not a great experience. If you pay for premium, it is supposed to offer bulk reporting but they are limited to 50 orders per report with no filtering. It is unusable with larger volumes. The following is not true for premium in their documentation: Premium Plan: Unlock the full potential with Premium. You’ll gain access to all analytics, the ability to view the entire order list, and the option to export your orders with Easify options for streamlined bulk management. Also having issues with options on products with bundles. It collects the option data and the customer can see it has been collected through to checkout but the information is missing in the order details and in the poor reporting. After taking a number of orders, we are told the option details are lost. I sent them a video of the issue and not heard anything since yesterday.

Cowart Awards

Jul 11, 2025  on Shopify

New to using it but seems feature rich and easy to use. I've worked with support on a couple of setup issues and they've been wonderful! Jen did a great job walking me through my issues and finding an easy solution. Excited to continue to dive into the features and see what it can do for our store.

Artivana

Jul 11, 2025  on Shopify

Best app I have found for personalising products and the support team behind it are sooooo helpful. I wasted 2 weeks trying to get different apps to work and shopify variants to work but nothing would. Thank goodness I found Easify and the support team - Anne and Clove

alanooduae

Jul 11, 2025  on Shopify

Great app i ever found.great support from the team. especially Mrs.Liv. i really appreciate it.i highly recommended this app

Elle Blooming

Jul 11, 2025  on Shopify

Fast support, powerful features! Easify helped me fix a setup issue within minutes amazing support! The app is intuitive, flexible, and perfect for custom product options (text, images, colors). Highly recommended!

Sams Engraving and Gifts

Jul 10, 2025  on Shopify

This app is so awesome. We where using a different product option app and ran across this app. It comes with so many options and also has Product Preview! The way the app was created, you can add product Preview to any option set you already created. You don't need to create from scratch. We had a minor problem with the Product preview and jumped on the chat with Anne. She helped me with problem and even escalated it to DEV, problem fix asap. Would recommend this app!! Pricing: A+ App Features: A+ Easy of use: A+ Custom Service: A++

My Store

Jul 10, 2025  on Shopify

Best App for customize your products, belive me i tried almost all the apps Anne from Easy is so great and fast to answer in support! Top app

Benalor

Jul 10, 2025  on Shopify

I had an issue with the visibility of my engraving products on my Shopify store, and Anne from the Easify Support Team was incredibly helpful throughout the entire process. From the moment I reached out, Anne was prompt, polite, and professional. She quickly understood my concern and guided me step-by-step on how to resolve the problem.

Oh My Goody

Jul 10, 2025  on Shopify

Amazing app with lots of features for personalization. Also offer great support, really happy with it!

QB Magnetics

Jul 10, 2025  on Shopify

The customer service is awesome! Tracy was great and very helpful during my setup with Easify. When I hit a roadblock, she was swift with providing a solution to my problem. She went the extra mile by sending guided screenshots as well as a video for further assistance. Easify is the app I never knew I needed for my website.

Sing My Story

Jul 09, 2025  on Shopify

Superbe application, elle fonctionne très bien, ses fonctionnalités marchent super bien en respectant ce qui est décrit sur la description de l’application. Le service client est génial, ils m’ont répondu vite et ils m’ont réglé pleins de problèmes quand j’ai fait des erreurs dans l’application, j’adore !

Pop Melon

Jul 09, 2025  on Shopify

Great application! Been using it for months now and really really satisfy with the options it provide but also with the service. The team is really fast to respond and solve issue :)

Party Shop

Jul 08, 2025  on Shopify

Great support and Great App! Always timely and friendly, no problem or amendment is to tricky. Thanks Tracy and the team

Tiramisu Tea-ramisu

Jul 08, 2025  on Shopify

I was toying with the idea of subscribing for this app, however I did not want to start my 14 day free trial yet as my website is no where ready to launch. Clove was extremely helpful in helping me understand the features, capabilities and limitations, so I am able to set my expectations right. I am sure that if I subscribe, customer support will be there with me whenever I need them

NAMAEYA

Jul 08, 2025  on Shopify

I had some questions about the app, and when I reached out, I got a quick response and helpful support. I really appreciate Clove’s clear and thoughtful explanation!

Game Day Designs LLC

Jul 08, 2025  on Shopify

Liv was very helpful. I am new at all things web design and online store and had a few questions. She helped me get set up with an update that is supposed to help with checkout etc. Thank you!

Empower

Jul 08, 2025  on Shopify

We've been using Easify to build our Mix & Match packs, which quickly became our best-selling product, and this app made it incredibly easy. The interface is intuitive, customization is straightforward, and it works seamlessly with product variants and translations. If you're looking for a flexible solution to enhance your product options, this app is a game-changer. Highly recommended!

S+R Linear Technology

Jul 08, 2025  on Shopify

Awesome. You can enable options depended on logic e.g. products name contains. Perfect for editing thousands of products at once.

Monograms by Maddie

Jul 08, 2025  on Shopify

App works as advertised. Great customer service. I had an issue on my end, they walked me write though the process to get it fixed. Had it fixed within 5 minutes.

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