Absolutely fantastic service! Brilliant app does everything we need it to. Celine and the team are simply brilliant!

Tracy was very helpful in implementing a custom option that I had wanted for a very long time. 10/10 would recommend

I installed this app to create visual product options, but it completely messed up my existing product options. The app duplicated and rearranged my option layout — for example, my "Type" and "Frame Color" selections were merged together in a confusing way, showing multiple overlapping image swatches. What’s worse, the developer added custom code directly into my theme without asking for permission. That’s not acceptable — theme edits should always require approval, especially when it affects storefront display. I can’t recommend this app based on my experience. On the positive side, their customer support replies very promptly — but every time they respond, they also ask me to leave a review. That might explain why there are so many reviews for this app. the support team is responsive, but the app itself caused problems for my store setup.

We are just getting started with Easify Custom Product Options App. So far, we are very happy with it. It is allowing us to offer a large number of customizations to our products without changing the SKU for each variation. We need to be able to treat each product as a single SKU even if the product is customized. We are especially happy with the fast support that we have already received from Hannie.

The customer service here is great, Mari really helped me with those forms that were giving me issues. I feel that I can achieve what I need to get done with the Easify Team. I would recommend this app to anyone going down a similar road like me.

I’m very disappointed with this app and the experience I’ve had with Easify Custom Product Options. I installed it specifically for its personalization/live preview feature, which was supposed to let customers see their personalized designs or text updates in real time. Unfortunately, this feature never worked properly from the start. I tried multiple times to configure it according to their documentation and even reached out to support, but the response was slow and unhelpful. Instead of actually fixing the issue, they just kept suggesting the same basic steps that I’d already tried. The “live personalization preview” function — which is one of their main selling points — simply does not work as advertised. What’s worse is that they continue to charge me for the paid plan even though the main function I needed doesn’t work at all. There’s no compensation, no refund, and no accountability. I expected better transparency and support, especially from an app that claims to provide advanced customization tools. Overall, this has been a waste of both time and money. I’ve had to switch to another app just to get basic functionality working. If you’re considering Easify for its personalization or live preview feature, don’t bother - it’s unreliable and you’ll just end up frustrated.

I had such a great experience working with Tracy. She was very helpful with guiding me through the setting up of the app. Excellent customer support, highly recommend this app!

Die app ist wirklich super und man hat so viele tolle Möglichkeiten. Bei einem Problem wurde mir von Clove gut geholfen.

I am loving this app so far. And customer service has been great. I had a very small issue and Tracy was able to resolver my issue very quickly and she even sent follow up messages to ensure everything was running smoothly.

Excellent app, makes adding extra product choice to listings so easy and quick. Customer support (thanks Clove) is so responsive and thorough. Highly recommended app for your Shopify store.

Had to reach out to customer support because a conflict of another app messed up the placement Anne was super helpful and fixed all our issues fast while we were in live chat!

We are still in the process of setting up our store using Easify, but so far it seems very promissing! And the support team always responds quickly and is very helpful. Shout out to Tracy, Anne, and Mari!

The Easily app is great — very user-friendly and efficient. Clove was especially helpful and made the whole experience smooth and pleasant. Highly recommend!

Great help today from Charles. Sorted my issue I was having on website quickly and easily. Top work Charles!

Super helpful! The whole team especially Tracy and Mari and worked with me when I reached out. Thank you so much!

Great app with powerful and easy-to-use features. The support team is amazing — they respond quickly and go above and beyond to help. Couldn’t be happier with their service!

Great app with lots of options, love the conditional logic to keep visuals simple for customer checkouts. Great customer support from Tracy, so happy to have found this app.

We've received excellent support from the Easify team in getting our setup working smoothly. The app is intuitive, flexible, and does exactly what we needed for custom product options. Highly recommended — great support and great functionality!

Tracy Help was very appreciative! She went above and beyond to help solve an issue that I was dealing with. The app itself is very useful and have been very pleased with how simple it is to use! Thank you again, Tracy!

This app is SO easy to use and allows for awesome customizations. I wound up loving it so much I happily pay for the extra features and it made it even better!