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Customer reviews: Easify Product Options Variant

Develop by Easify

Reviews (703)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Takumi Studios

Sep 22, 2024  on Shopify

Great customer support team! There's a bit of a learning curve at the start, but the team really helps solve doubts and clarify issues very quickly

VALENZA shop

Sep 22, 2024  on Shopify

Great app and excellent support. It's really easy to setup and really useful with its many customization options. The chat support is really fast and helpful.

Nikki's Attic

Sep 21, 2024  on Shopify

I don't normally write reviews but today I was put in touch with Lin & They were super patient & kind and talked me through step by step what i had to do. I had a traumatic brain injury and now I struggle to hold conversations. Tech people often get impatient with the time it takes me to type & struggle when I get confused and find things hard to understand. I did have my husband helping but I was touched by her dedication to getting the job done and going above and beyond... It wasn't out of sympathy either because I didn't mention my problems. Now I can continue to add products that people will be able to personalise with ease! Thank you Lin! Thank you Easify for Shopify...Great product Fantastic customer service!

Pine Tees

Sep 21, 2024  on Shopify

Exceptional Customer Service! I'm a total newbie and have had the worst time trying to get Shopify figured out. I added the Easify Product Options Variant and ran into an issue. Hannie was my rep and helped me fully understand what I was doing wrong and how to fix it. I'm so thankful!!

Ember Nook

Sep 20, 2024  on Shopify

So far I love it! Very easy to use and service is very supportive and communicative and makes the process so easy. I spoked with Violette today, and she was fantastic.

AromaGnome

Sep 19, 2024  on Shopify

My store offers a variety of options and the basics were not cutting it for my needs! Easify has so many amazing customization options and when I got stuck and needed assistance, Karina from customer support was so helpful providing articles, options, screenshots and patience as she worked to figure out how to explain my needs and make what was in my head become reality! Thanks Karina! Can't wait to further explore all the features of this app!

TheoryMonk

Sep 19, 2024  on Shopify

Anne and Violet have been so helpful and kind! They have worked hard to fix any issues I have had very quickly. I am so happy to have found Easify!

LaserNonna

Sep 19, 2024  on Shopify

All I can say is AMAZING! We installed three apps to help us with variation and they all were no where to be found for support. Then as a last resort we loaded this...and within minutes we had the support we needed to understand how to get this going on our website. Hannie was patient and professional and we are so grateful for all the patience and hard work! I recommend 100% UPDATE...the next day, I needed them again and within minutes, Lich was there to assist and walked me through. This is an amazing app, and one layer at a time I'm falling more and more in love with not only the way it expanded our options, but the amazing level of support!

Zahra Label

Sep 19, 2024  on Shopify

Hoa and Easify is great! Viollete in the other hand is telling me to check for other apps instead of Easify.

ColourCrafts

Sep 18, 2024  on Shopify

Best Support from Team, Lin is the person who addressed my issue, Spent more time with my issue and solved it perfectly Well done team!

Outdora

Sep 18, 2024  on Shopify

This is by far the best variant app we have used to date. The team is very responsive and quick. They addressed all of our needs and had us up and running in very little time.

beigecraft

Sep 17, 2024  on Shopify

I had a fantastic experience with Anne from Easify’s customer service. She was incredibly proactive in investigating my questions and provided clear, timely solutions that made a real difference. I appreciated how she kept me informed throughout the process, which really put my mind at ease. The app itself was also user-friendly, making it easy to navigate my concerns. Anne's dedication and support were exceptional, and her professionalism truly stood out. I highly recommend her and Easify for anyone needing reliable customer service!

Platera Romania

Sep 16, 2024  on Shopify

An excellent and easy-to-use app! I’ve been impressed with how simple Easify App is to use for customizing products. The interface is intuitive and user-friendly, making the whole customization process incredibly smooth, even for beginners. The app is highly functional and offers all the features I need to create personalized products with ease. On top of that, the customer support has been amazing! Every time I’ve encountered an issue, their team has responded promptly and resolved it without any hassle. I highly recommend this app to anyone looking for efficient product customization and top-notch customer service!

mySmartLox

Sep 16, 2024  on Shopify

Good app! This app that expands the platform's native product variant capabilities. It offers merchants the ability to create complex, customizable product options, going beyond Shopify's standard variant system.

Grey and A

Sep 15, 2024  on Shopify

This app is awesome! I'm able to create listings that I never normally would without Easify. Any time I have had questions support is quick and helpful! Charles especially has gone above and beyond to help guide me in getting listings the way I want them.

GleeBeeCo

Sep 15, 2024  on Shopify

Very solid. It does everything I needed and more. Great support. I feel no desire to explore other similar apps as this one checks all the boxes. A+

Thoughtfully Cards

Sep 15, 2024  on Shopify

Excellent customer service. I am new to building a website and this app is instrumental for the personalized products I sell. This team has been so quick to respond and help me with any questions or requests I have had. So grateful for them.

Urban Street Clothing

Sep 15, 2024  on Shopify

Great little app,easy to set up, best i have found, just installed it had to get support to find something i got Violett and she was great quick and polite. Great little app,Great Support, Recommend yes

Backyard Galleria

Sep 14, 2024  on Shopify

I reached out to Easify with an issue I was having and they were prompt to respond. In less than 48 hrs, they had corrected my issue and made sure it would not happen again. Excellent service!

Form Material Colour

Sep 12, 2024  on Shopify

Good app! Lots of add-on pop-ups, buttons etc for the product page. Easy to set up and quick to use. Very customisable so can fit your website design easily. Lich from Easify was very helpful in tweaking the design I required.

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