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Customer reviews: Easify Product Options Variant

Develop by Easify

Reviews (703)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

MyFamilyMyHome

Aug 08, 2024  on Shopify

Awesome experience with this app! Not only is it incredibly user-friendly and packed with useful features, but the support team went above and beyond to help me get everything set up perfectly. Big thanks to Lich and Charles for their responsiveness! I highly recommend both the app and the support team.

Chunky Deli

Aug 07, 2024  on Shopify

Some missing features, but the team is great to work with and has helped figure out solutions throughout the process. Definitely test out your integrations to make sure they are working as expected and data is not being lost.

Bat Conservation International

Aug 07, 2024  on Shopify

The Easify app is very versatile and there are so many features available just on the free version. Support staff are also very quick to reply and assist you. I was able to get assistance within a few minutes to change the size of a checkbox. A solid app with solid service!

DENMARY

Aug 06, 2024  on Shopify

I am thoroughly impressed with the Easify Shopify app! The support team is exceptionally responsive, addressing and resolving all of my issues with remarkable speed. Their dedication to customer satisfaction and efficiency makes using this app a seamless experience. Highly recommended!

Crafts With Crashley

Aug 06, 2024  on Shopify

So far this app is doing what I need it to do. There are a few things that I would like to have more streamlined, but I have yet to find an app that does. Now, that being said, I can say that any issues I have had, have been taken care of swiftly and kindly. I had an issue with the code not working properly with my packing slips, as well as the customer's cart looking like a hot mess. Violette was able to get these things fixed amazingly.

PurpleAspen

Aug 04, 2024  on Shopify

I went to the app to ask for help and Violette came online. She quickly fixed my issue and was very helpful in telling me how to use the app. I just added it tonight and was more than surprised to get help at 9pm at night. Thank you so much!

The Mortise & The Hare

Aug 04, 2024  on Shopify

Flexible, intuitive, and the customer service team is very responsive and helpful when I encountered an issue with it not working with my newest website theme. I will be using this app for years to come and appreciate the wide range of options i can use for my store.

Silky Baby

Aug 02, 2024  on Shopify

I recently installed the app on my Shopify webshop and we are working hard to go live. The Easify team has supported us very well in the support they have given us so far. I am enthusiastic about the use and the service.

Pet Plushies

Jul 31, 2024  on Shopify

The support is 10/10, Violette was very helpful. The app itself is a great help to setup options for different products. I do recommend!

costlowboxes

Jul 30, 2024  on Shopify

I recently encountered some issues on my website and reached out to customer service for assistance. Viollete was extremely helpful throughout the process. The customer service team was very responsive and managed to resolve my problem within 24 hours. I'm very satisfied with the prompt and efficient service I received. Thank you, Viollete and the customer service team, for your excellent support!

Trankil-QC

Jul 30, 2024  on Shopify

I have spent a lot of time searching for an app allowing me to do a specific thing and Easify made it easy. Violette from customer service went above and beyond her job and helped me fixing many things. 5 stars for sure !

LA ALPHA

Jul 29, 2024  on Shopify

This app was just what our organization needed to gather a few more details from customers before checkout, especially since our operating model would not really justify "advanced" or "plus" plans. As a free user, I did not expect the real-time chat support to be so amazing. They really do know Shopify and their apps better than anyone and could not have been more helpful with my issue (which was more a theme problem). We will definitely start with EasifyApps when we look to make our site more functional.

Atticgo

Jul 29, 2024  on Shopify

Really helpful support, Violette is fast and really friendly! And the app is just perfect for our needs and easy to set up. Happy with Easify

Pet ID Tags

Jul 28, 2024  on Shopify

THE ABSOLOUTE BEST OPTIONS APP!!! I have used many different variant options apps over the last 10 + years for printed custom products and so far this one has been the BEST !! Its user friendly and super easy to setup with many options available! So far I cannot fault it! The support I have received from Charles was 10/10 EXCELLENT, he helped me get started by sending me a video on how to setup the options for a difficult custom product. Thanks heaps Charles!

MyUnique

Jul 27, 2024  on Shopify

Amazing app, just a few limitations when it comes to customizing the appearence of everything which is why I'm not going it a 5star. I had help from Charles seting up and he was an amazing help, super friendly and really helped me solve my problems quickly, thank you!

Custom Party Studios

Jul 23, 2024  on Shopify

I'm new to this app, like just installed it. I knew I had a lot of options to offer my customers and needed to figure out the best way to accomplish it. I received some amazing help from Charles. He listened to all my needs and figured out the best layout for the customer. Kept me in the loop during the design process and then sent a video of how to accomplish it on my end. Now I no longer feel overwhelmed. Best customer service ever! He went the extra mile so I could showcase the best product choices for my customers. No limits is what I would easily call this company. Thanks!!

La Maison Du Macaron

Jul 23, 2024  on Shopify

I highly recommend this app. We use this app for multiple stores and it provides wonderful solutions no matter what you might need to solve. On top of a great app the Support Team is amazing. They are always willing to jump in and see how the can help and have been great providing us with work-arounds or solutions to any issues/changes we need.

Sunstone Welders for Jewelers

Jul 23, 2024  on Shopify

Violette, Lich, and Charles have gone above and beyond to help me in the setup of Easify. The app is extremely capable and we've seen great success with up-selling customers using this app. The only reason I needed help with the setup was due to my user error. I haven't found any situations where this app has limitations that affect our goals. We have complex systems in place and Easify integrated in very nicely. Thank you Easify team!

YOMGUI Création

Jul 23, 2024  on Shopify

Utilisant cette application pour une boutique en France, elle est simple d'utilisation, complète et à un tarif compétitif par rapport à toutes les options de personnalisation qu'elle propose. L'ensemble est assez simple d'utilisation, et en cas de problème leur support d'aide est très réactif. ils ont trouvé la solution à mon problème rapidement (merci Violette).

Cosmetic Safety Solutions

Jul 22, 2024  on Shopify

Fully recommend. App is excellent, with so many features enabling truly custom product options. Support is outstanding.

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