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Customer reviews: Easify Product Options Variant

Develop by Easify

Reviews (872)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Jordan's Outdoor Fun

Oct 01, 2024  on Shopify

Hannie is the best, I tried a few different option variant apps but this is by far the easiest to setup and get going. Also Violette from the team solved my issue completly and set it up so i could understand. now i have exactly what i am looking for more or less :D

CECCE

Sep 30, 2024  on Shopify

Great product. Had a problem setting it up by myself, I contacted Hannie using the chat and within minutes I was up and running.

Ma boutique

Sep 30, 2024  on Shopify

Lich was so helpful. She helped me with something i've been struggling with for days now. Very happy with the service and app is great too!

Halcyon Ceramics

Sep 29, 2024  on Shopify

Had some issues at first but Violette and Charles patiently helped and guided me through resolving them. Best customer support and it's more affordable than other options in the app store too!

Blind As A Bat Reading Glasses

Sep 29, 2024  on Shopify

Excellent. App did what it was supposed to do straight out of the box and setup/installation instructions were easy to follow. Violette was very helpful with some fine tuning that we needed done.

AnimalReskue.com

Sep 28, 2024  on Shopify

Very nice app. Great support. I had few questions setting up options sets and Hannie was very helpful!!!

Stones Collective

Sep 28, 2024  on Shopify

Awesome product, pretty easy to figure out and apply to a Product template. Wish I had found this about 4 hours ago!

BE IN MY HEART

Sep 27, 2024  on Shopify

Best Support Team behind Great App! Great app with outstanding support! The customer support is immediate and awesome. I had few issues setting up with my site, but the support team was incredibly responsive correcting them all.

Meldivina Design

Sep 27, 2024  on Shopify

Ich bin sehr zufrieden mit der App. Ich habe mir viele Anbieter dieser Art angesehen, aber diese gefiel mir am besten und die App ist erfreulich erschwinglich. Die vielen Funktionen helfen meinen Shop noch professioneller aufzusetzen. Besonders die Funktion URL Links als Optionen zu nutzen finde ich genial! Zuerst hatte ich Schwierigkeiten, aber Hannie hat mir schnell und unkompliziert geholfen. Vielen Dank!

FlooryChoice

Sep 27, 2024  on Shopify

Great apps with excellent customer service. Hannie go above and beyond helping with my first set-up. Overall the experience using this apps is great with tons of option to do customization. Highly recommended.

Line & Stitch

Sep 26, 2024  on Shopify

BEWARE!!!!! This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail. 1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost. 2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers. 3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients. 4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again. 5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean. Final verdict, avoid this app before you make commitment in it.

IronWroughtDoors

Sep 25, 2024  on Shopify

An attribute product option APP with very comprehensive functions that match our shop. We are very impressed by their prompt customer service and tech support. Thank you.

The Sweet Table Shop™

Sep 24, 2024  on Shopify

Very impressed with this app but even more, the team behind it. It offers features/options that are only limited by your imagination in creating a smooth shopping experience of offers to customers. Now the most impressive part of all this is the support team and their commitment to provide the best interaction with the app. They are on-point when you contact them, they ask all the right questions to find resolve and always come back with a solution. Overall, the Easify app is one excellent tool to have in your arsenal to provide the best shopping options/features and experience for your shop and customers. Oh and the app has a Fee Forever plan. You can't go wrong :)

MurdyCreativeCo

Sep 24, 2024  on Shopify

The app is so easy to use and works wonderful with our store. The customer service is A+++. They are always there to help and even made it work with a new shopify theme that wasn't previously supported by their app. I have used similar apps in the past but Easify has gone above and beyond in their support. Keep up the good work. I cannot recommend this app more.

MaisonDuTemps

Sep 24, 2024  on Shopify

Many thanks to Easify for building an almost bespoke application for our product customization. Thanks also to Anne, Lich, Lin and Violette for their collaboration on the chat. Great work!

Catzzzy

Sep 22, 2024  on Shopify

The app is complex to use and not very intuitive. We couldn't setup the options as needed. The text field didn't work correctly.

XeneDragon

Sep 22, 2024  on Shopify

Very easy to use and the support is extremely helpful. I got what I needed and help from staff within less than an hour.

Takumi Studios

Sep 22, 2024  on Shopify

Great customer support team! There's a bit of a learning curve at the start, but the team really helps solve doubts and clarify issues very quickly

VALENZA shop

Sep 22, 2024  on Shopify

Great app and excellent support. It's really easy to setup and really useful with its many customization options. The chat support is really fast and helpful.

Nikki's Attic

Sep 21, 2024  on Shopify

I don't normally write reviews but today I was put in touch with Lin & They were super patient & kind and talked me through step by step what i had to do. I had a traumatic brain injury and now I struggle to hold conversations. Tech people often get impatient with the time it takes me to type & struggle when I get confused and find things hard to understand. I did have my husband helping but I was touched by her dedication to getting the job done and going above and beyond... It wasn't out of sympathy either because I didn't mention my problems. Now I can continue to add products that people will be able to personalise with ease! Thank you Lin! Thank you Easify for Shopify...Great product Fantastic customer service!

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