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Customer reviews: Easify Product Options Variant

Develop by Easify

Reviews (703)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

iMightBeI

Jul 22, 2024  on Shopify

The team of the Easify app on Shopify Store has shown an extremely enthusiastic and professional working spirit. From dedicated customer support, quickly answering all questions, to constantly improving and updating new features, they always put users first. Every time I encounter a problem, I receive timely and detailed support, helping to resolve all difficulties effectively. Thanks to this constant effort and responsible working attitude, Easify has become an indispensable tool for my store on Shopify. Their team is not only professionally good but also creates a feeling of trust and peace of mind for users.

Duck King Decoys

Jul 20, 2024  on Shopify

Wonderful app and experience.charles is excellent and helped with all my needs . will definitely reccomend!

Tiny Wild Co

Jul 19, 2024  on Shopify

This app is fantastic! Really easy to install and use. I had a question and needed some help with the display as some fonts weren't showing the full height and it was fixed really fast and easily. Really glad to have found such a user friendly app with good support and can't wait to launch my business. Thank you!

Pick 'n' Mixtures

Jul 18, 2024  on Shopify

Amazing app and super helpful staff. We've input this app and upgraded from another app we've used and the team here and the features have been fantastic! Can't recommend it enough.

SB737 Store

Jul 18, 2024  on Shopify

Really good app, does exactly what it says. I had a small issue with my theme compatibility and Violette was so friendly and quick to help and solve my problem. I would definitely recommend Easify :)

Lakeline Design

Jul 17, 2024  on Shopify

Exceptional services and a supportive team for customization. Lich excels in customizing and responds promptly, as do the other team members. I appreciate the user-friendly design of their application.

Designfabrik Hamburg

Jul 17, 2024  on Shopify

Nice and flexible app with more than flexible support! Some options just looked too different from my theme and I was not able to customize it via the app. Violette and her developers fixed the issue with some custom code in no time. Can recommend :)

Implant Club

Jul 14, 2024  on Shopify

Very great customer service team, Charles was a great help! Still working on implementing this app plugin into the shop but so far it seems to have most of the functionalities I need!

Taurus Woodshop

Jul 14, 2024  on Shopify

So far this app has been awesome, it has allowed me to add the specific customization & personalization options I was looking for. Many features available and Easify are always looking to develop new options and features. The few times I have had to contact support they have been very fast to respond and if they didn't have the answer at the time they will look into it and actually get back to you. I was trying to do something with the text box feature and I couldn't figure it out, so I contacted support. Lich didn't know the answer but made a note and sent it to the developers. Usually that is a way for support to get you off the line but the next day Violette reach out to me with the solution to my issue. I have been super impress with the support so far. Highly recommend this app if you are looking to do any kind of personalization or custom options.

Hill Country Mum Kits

Jul 13, 2024  on Shopify

Do not give it another thought - use this app! The customer service is over the top. They are so easy to work with and do things I didn't know were possible. We ask a lot of the app and needed even more and Charles came through and was very fast! If you have any issues at all just use the chat and watch them work their magic. Charles you are amazing and I can't thank you enough for your help. Thank you for making our shop stand out!

Pet Bestie

Jul 12, 2024  on Shopify

I was using paid version of this app. The file upload started injecting a long url link with their app information on my checkout page where the file name should be. Huge privacy issue and confusing for my customers. Their support said it's not their problem to fix, it's Shopifys. Took 3 days of them not understanding English or my problem to tell me they won't fix it. I'm leaving Shopify as support for Shopify apps is terrible and developers in other countries don't understand English or fix their broken apps.

Evermore Blooms

Jul 12, 2024  on Shopify

So far so good! Loving the image variant capabilities and the incredibly fast service from Lin. She was able to help me resolve my issue very quickly.

Be So Stylish

Jul 11, 2024  on Shopify

Customer support is amazing! Thank you, Hoa for quickly supporting my tech issues and resolving them!

Triple One Designs Australia

Jul 11, 2024  on Shopify

My first time using Easify and although it's quite easy to set up, I had to reach out for some support. I was greeted by Violette who was very helpful, quick to respond and solved my issue Very happy and have confidence knowing support is available

PopStamp

Jul 11, 2024  on Shopify

As a developer, I need to be able to modify/customize/access certain type of data, from the theme files. Although it is not possible to access everything or I don't have the knowledge to do so, the Easify team was available to help me and my team to deal with our requirements. Would go to 5* if I could do exactly all the things I'd want to, as the customer service is 5* already, but it's still perfectible, respectfully :)

Trinacia Designs

Jul 11, 2024  on Shopify

I had an excellent experience with Easify! Charles provided outstanding assistance, resolving my issue within just 3 minutes. I didn't have to wait long to receive help, and the communication was clear and effective. This Shopify app has proven to be incredibly useful for managing form inputs and more. Highly recommend!

BLUEBUCK

May 27, 2024  on Shopify

Useful app with diverse options, well completed documentation for every issue you could find a solution, the support team is also very helpful !

TAG Grading

May 19, 2024  on Shopify

I really like this app, it works great for customization. And the live chat has been very responsive and devs helpful in getting certain things fixed or changed. Violette was also really nice and quick to get the job done. Thank you!

Bij Mij Assieraden

May 18, 2024  on Shopify

This add-on was a lifesaver when building our shopify website. It enabled us to add a load of optional choices and add-on products for all our items. When we did run into questions the support team was absolutely excellent in helping out and following up quickly on it. It is obvious that there are people working on this product who care a great deal for their customers. Special mentions for Lin, Lich and Violette who all helped me out on multiple occassion through the live chat and follow up e-mails. Kudo's! One more thing that I would love to see added in the future is to add combinations of multiple option sets for one product but I can imagine the complexity of developing that would be through the roof and there are good ways to get around this issue so it would be more of a nice-to-have feature.

Euphoric Story

Apr 30, 2024  on Shopify

I am absolutely in love with this Shopify integration! Lich was extremely helpful! Overall customer support was amazing, and the endless possibilities to customize my website are wonderful! So glad I found this app!

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