I’ve tried a few custom product options apps, but Easify has been the best by far. The app is simple to set up, flexible, and works smoothly for my needs. What really stood out was their customer support — when I got stuck during my initial setup, the team responded promptly and patiently walked me through the process. It made the whole experience stress-free. Highly recommend Easify to anyone looking for a reliable and well-supported product options solution on Shopify.

I haven't used the app live yet, but the setup so far has been pretty straightforward and anything I'm confused about, Mari has been very quick to respond and help me with! I'm excited to try this app as it allows for far more personalization that I'm used to seeing on these type of apps.

Review For Hannie - Customer Service I recently had the pleasure of interacting with Hannie in customer service, and I couldn't be more impressed! As someone who is new to this app, I found Hannie's approach to be incredibly helpful. She was very patient, taking the time to listen to my concerns and answering all my questions thoroughly. What stood out the most was her ability to provide step-by-step guidance, which made navigating this app much easier for me. Thank you, Hannie, for your outstanding support!

I'm always having little questions and doubts about certain features using this app and I have always found my answers through their chat system. Liv was helping me today and sent me a few videos that really helped, specially since i am a visual person. I am very happy with this app so far!

I love the easify app. It lives up to its name, as it is very easy to use. It does just what I need it to do, and customer service is outstanding. Mari, Hannie, Anne -- they are always there day or night to answer a question or help me when I'm trying to do something more complicated with the app. Because of them, I'm never frustrated with the app or my purchase of it, because it does what it's supposed to do. Plus I love that they continue to add more features and give me more bang for my buck.

The support was absolutely fantastic. I needed a solution to a complex issue and was shown how to do it with a video demo alongside written instructions that made it very clear.

The support team understood my semi-complicated question and jumped into action immediately to diagnose and resolve it in minutes! That saved me potentially hours of work and frustration!

L’application Easify Product Options est exactement ce qu’il me fallait ! Elle permet de gérer des options produits de manière simple et fluide, sans avoir à créer des variantes à rallonge dans Shopify. L’interface est intuitive, les possibilités de personnalisation sont nombreuses, et le rendu côté client est vraiment clair. Un gros plus : le support est hyper réactif et efficace, disponible pour répondre et trouver une solution rapidement.

Great customer service when I needed a different font. Now perfect blend in with my website. Also easy to use and not difficult at all. Recommend!

Tracy was very helpful and patient. My issue was resolved right away. So far I really like the Easify Custom Product Options. I like the written instructions, and if you are still having trouble you can contact support. Great customer service is very important. Thank you.

Liv was great! She was able to help me immediately and made it an easy fix. Very pleasant and patient.

Excellent customer service and a perfect fit for our store! Customer service responded incredibly quickly, and I truly appreciate their help. I’m so glad we found this app for our Shopify store — it offers all the features we were looking for!

The customer service is very good. Tracy on the live chat had a quick and helpful response that helped me get started right away with setting up the app on my website.

This application is really great. During the usage process, I also encountered some problems. However, the technical support staff Tracy was very patient in helping me solve these issues. This is an extremely excellent team.

A bit clunky at first but once you get the hang of it, the features are very useful for every situation. Tracy was a great help to assist in setting things up for me!

Great app with lots of features. Easy to use and works as promised. Customer service is fast and efficient. I recommend it!

I am having issues with the options my customers are selecting not showing on my product orders. Anne answered quickly and is working to correct the issue , hopefully this can be resolved quickly.

The app is absolutely amazing — it gives so much flexibility to customize products and improve the customer experience. What really makes it stand out is the customer support: Anne helped me a lot, with great patience, professionalism, and fast responses. Honestly one of the best support experiences I’ve had. I highly recommend this app and the team behind it!

Great experience so far with this app and the customer service was excellent - very quick to respond and sorted the problem in minutes for me.

Thank you, Lich for the super prompt assistance with a custom setting! So far I am loving the look of the custom product. It's been easy to build and looks so professional. It's testing well and we're excited to launch our new custom ID Label products. Thanks again!