Aimee was really amazing. She stayed with me and guided me through all the steps and I leaned a lot from her. Thank you :)

I signed us with the basic plan (12/2024) which is "forever free" and cancelled the plan shortly after AND UNINSTALL the app as i didn't think this company would be the right fit for the business i'm trying to get into. Today 17/01/2025, my bank account was charged $49.90 for a pro plan that i did not subscribe to. This is absolutely ridiculous. Please refund my money to my bank account. Why would you charge me for a plan i DID NOT subscribe to?? Doesn't that constitute stealing? I already emailed your support staff at [email protected] and waiting for a response so please DON'T ask me to shed any more light on this situation. It's really simple - You charged me $49.90 for something i did not subscribed to and now i am requesting my refund.

je me suis permis de laisser ce commentaire dire combien je suis ravi de pouvoir tomber sur un professionnel de top niveau qui m'a aidé résoudre un problème rencontré sur un traitement de commande, il etait à l'écoute, patient et aussi bienvaillant, je tenais vraiment a lui dire merci, car c'est quelqu'un et gentil, merci encore une fois. Jean Louis

I am really satisfied with the customer service help I received. Holly was very helpful and thorough in her work. She did not give up and made sure the problems were solved.

My helper was so friendly and nice. She walked me through the steps I needed help with and made sure I was on the right track. Thank you so much friend.

I didn't know how to update my stock manually, and Holly was very helpful and patient with me, explaining everything step by step.

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.

It is a very good application, we have customer service, with a very fast response, competent, thank you.This is a very good site for dropping.

Fiona a été d'une aide précieuse et a répondu très efficacement et rapidement à toutes mes questions. Service client au top même avec le plan gratuit !

Tôi muốn gửi lời cảm ơn chân thành đến Maria, tư vấn viên của Dsers, vì sự hỗ trợ tuyệt vời mà cô ấy đã mang lại. Maria thật sự rất tận tâm, chu đáo và cực kỳ chuyên nghiệp. Cô ấy không chỉ giúp tôi giải đáp mọi thắc mắc mà còn đưa ra những giải pháp cụ thể và thiết thực để tối ưu hóa công việc kinh doanh của tôi. Maria luôn kiên nhẫn lắng nghe và hiểu rõ nhu cầu của tôi, sau đó đưa ra các hướng dẫn chi tiết và dễ hiểu. Nhờ có sự hỗ trợ của cô ấy, tôi đã biết cách sử dụng Dsers hiệu quả hơn và tự tin hơn trong việc vận hành cửa hàng. Sự nhiệt tình và chuyên môn của Maria thực sự là một điểm sáng trong trải nghiệm của tôi với Dsers. Tôi rất biết ơn sự giúp đỡ này và chắc chắn sẽ tiếp tục sử dụng dịch vụ của Dsers cũng như giới thiệu đến bạn bè. Cảm ơn Maria rất nhiều!

Maria worked with me to understand the process for pricing of products for my store. She is absolutely wonderful, and also shared screenshots with me to illustrate the point, making it visually understand faster. Response time is very good. I wish her all the best!!

I unfortunately had to delete my account and had Lucy to assist me. Very professional and extremely helpful. Thank you Lucy

El servicio de atención al cliente es excepcional, en mi caso Blanca, me ayudo con mi primer pedido, muy recomendable

Great support team for any issues related to the app. I was facing some issues post-installation of the app and Zoe helped and guided me through that whole process. Good work!

Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing! Jo Baumgartner Shop Jobie

I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

Great tool to help automate the fulfillment process and the customer support is excellent. Great experience for me.

Fui atendido pela Olivia muito rapidamente! Foi muito atenciosa, objetiva e me ajudou a resolver o meu problema 100%!

Sandy was very supportive and resolved my query very efficiently. Great customer service! Thank you Sandy.