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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,739)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Home Country

Nov 29, 2024  on Shopify

I cant say enough good thinks about Esfania She has helped me so much I dont know what I would have done with out her shes the best.

EmergingEra™

Nov 29, 2024  on Shopify

Lucy answered all of my questions, and even took the time to help me look for a solution! Great customer service! Couldn't be happier :)

helen creations

Nov 29, 2024  on Shopify

I think it is one of the distinguished platforms in the world of drop shipping and there are many advantages.

Top Brasilojas

Nov 29, 2024  on Shopify

Tive um pequeno problema, mas fui bem recepcionado pela Chrissy, que me atendeu com muita educação e atenção e fez com que meu problema fosse resolvido rapidamente e com muita facilidade. Ela teve muita paciência e me direcionou da melhor forma possível.

House of little things

Nov 29, 2024  on Shopify

I normally don't write a review but I want to for this app. It's so surprising that each time I ask a question I get an answer almost immediately. It's amazing how kind and helpful their customer service team are! Special thanks to ADELE who found a product for me that I spent hours trying to find!! The app is so user friendly and it shows you trending products for free too. Really, if you think of doing dropshipping through Aliexpress, look no further!

Kool Panda

Nov 29, 2024  on Shopify

Chrissy was very responsive and helpful in solving my issue . it was my first order and she really helped me learn how Dsers works . thanks you Chrissy

My Store

Nov 29, 2024  on Shopify

He help me a lot. I didn't knew anything about Dsers and he help me all the way to know every bit about it. He's a helpful and knowledgeable person

Mirza Mart

Nov 29, 2024  on Shopify

Title: Exceptional Support from Chloe! I would like to extend my heartfelt thanks to Chloe for the exceptional support provided during my recent experience with DSers. Chloe’s quick and efficient help in resolving the issue with my Awaiting Orders was invaluable. She was professional, attentive, and ensured that everything was resolved smoothly. Her customer service truly stands out, and I am very grateful for her assistance. I highly recommend DSers, especially if you get the pleasure of working with Chloe – she made all the difference! Keep up the great work, Chloe, and thank you once again for all your help. Best regards, [Mirza Shumon]

LUMINOUS HAIRS

Nov 29, 2024  on Shopify

Celia is very nice and amazing. Her words are comforting and assuring also, she takes her time and is patient with you. Loved her service.

HUGGS

Nov 29, 2024  on Shopify

Excellent service offered to me Lydia. She helped me in a very cordial and patiently and stayed with me till the end a with proper guidance through screenshots sharing and step by step until the all issues resolved. Thanks a lot Dsers for such a helpful support Lydia. Appreciated.

HADDAD BEATS

Nov 29, 2024  on Shopify

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

LampaShop

Nov 29, 2024  on Shopify

Thanks to Rfimp! He replies so fast and understands very well my concern and question and being funny and nice. 5 stars!

Casa Completa

Nov 29, 2024  on Shopify

I am very grateful for Zina's help and quick and efficient service. I was having difficulty importing my products to Dsers, and she helped me. I am very grateful for her help and service.

Pixel Craft Tech

Nov 29, 2024  on Shopify

Great app, with amazing customer service. Thank you to Rfimp for helping me. They have are very nice and resolved my issue in a timely manner!

H1927

Nov 29, 2024  on Shopify

“Esfania” "Using DSers‑AliExpress Dropshipping has been an amazing experience! The platform is incredibly user-friendly and made managing my dropshipping business so much easier. I loved the one-click ordering feature, which saved me countless hours processing orders. The ability to bulk import products and set pricing rules automatically helped me scale my store effortlessly. The supplier optimization tool is a game-changer—it ensures I always work with the best suppliers for price and quality. Customer support was also top-notch, answering my questions quickly and professionally. Thanks to DSers, my business is running smoother than ever. Highly recommend it to anyone in the dropshipping space!"

BGs Giftshop

Nov 28, 2024  on Shopify

Great App! Big shout out to Chrissy who helped me with an issue very quickly via customer help chat service. Prompt responses, good patience and guidance. Would highly recommend! If you need help, hopefully you get sent to Chrissy!

Lolu Active

Nov 28, 2024  on Shopify

Hayley was wonderful! I had a link issue with dsers and aliexpress and she was able to help me, in no time flat! She also helped me place orders when I was having sku and variant issues with mapping! Thanks Hayley!

My Store

Nov 28, 2024  on Shopify

I couldn’t connect my second Shopify store through the DSer website, so I messaged the DSer team on Messenger for help. Krystal came to the rescue and suggested connecting the store by installing the DSer app on Shopify. I tried it, and it worked like a charm!

SNUGGLE BUDDY

Nov 28, 2024  on Shopify

Celia was so helpful she really took her time to show me everything n im so gratefull to work with dsers for their 244/7 customer services

VARILOJA

Nov 28, 2024  on Shopify

A Maria me ajudou muito! foi essencial pra resolver 2 problemas que eu tive com pedidos. Obrigado DSers, a plataforma é muito boa!

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