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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,133)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

NourishLab

Nov 04, 2024  on Shopify

Fantastic support from Rita! She promptly resolved all my concerns with professionalism and efficiency. Truly appreciated her assistance and attention to detail.

Always Shopstore

Nov 04, 2024  on Shopify

Quero agradecer a Sans pelo excelente atendimento que tive, todas as dúvidas foram muito bem explicadas. Muito atenciosa e paciente comigo, me ajudou demais. Obrigado Sans

Perlen Wiot

Nov 04, 2024  on Shopify

Hi, I love the app. And the customer service is wonderful. With Sans' help I was able to reimport all the products back to my store quickly. Thanks for everything.

Beyond Shred

Nov 04, 2024  on Shopify

Great product and support, got instant support for issue i had making the orders and everything now went smoothly.

Must Have Haven

Nov 03, 2024  on Shopify

I had an amazing experience with DSers support! Chrissy was incredibly helpful and went above and beyond to resolve my issues. So patient, knowledgeable, and made the whole process so easy. I truly felt supported and appreciated the dedication. Thank you, Chrissy, for such a positive experience – you’re a fantastic asset to the DSers team!

X Notch

Nov 03, 2024  on Shopify

As a new user, I was unfamiliar with the process, but Rin from Dsers assisted me with placing my first order. Rin was highly professional and responded promptly, making the experience seamless.

Chien et chat

Nov 03, 2024  on Shopify

DSers est une application incontournable pour les marchands Shopify en dropshipping. Elle simplifie la gestion des commandes en permettant de traiter des centaines d'achats en un clic, tout en optimisant l’approvisionnement avec AliExpress. Son interface intuitive et ses fonctionnalités d'automatisation vous font gagner du temps et réduisent les erreurs. Parfait pour booster l’efficacité et l’échelle de votre business. Je recommande vivement pour un dropshipping plus rapide et efficace.

Emerald Surf

Nov 03, 2024  on Shopify

A1 top service,Sans was brill sorted my problem out in 2 minutes, with support like that you are on to a winner would definitely recommend

Storemore

Nov 03, 2024  on Shopify

I received outstanding assistance from Sans at DSers; no question was too much to ask. In addition to answering all my questions, he also proactively suggested future settings to help streamline my workflow. Truly excellent service!

SellerPool

Nov 03, 2024  on Shopify

Here's an updated review to capture that you're just starting out: --- ⭐⭐⭐⭐⭐ I’m new to dropshipping and just getting started with DSers, and it’s been a fantastic experience so far! The platform is easy to navigate, even for a beginner like me. And I have to give a huge shout-out to Sandy from the support team! She’s been incredibly helpful, answering all my questions and guiding me through each step. Her patience and support have made the whole setup process so much smoother. If you’re starting out like me, DSers is a great choice, and Sandy’s assistance is priceless!

Ellemain

Nov 03, 2024  on Shopify

DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!

sleepyflight

Nov 03, 2024  on Shopify

just had the quickest, simplest help ever. super agent. im not very good on computers but this agent resolved my problem very quickly. Thank you. This review was for SANDY.

FlyCleats

Nov 03, 2024  on Shopify

I've been using DSers for a while now, and it has significantly streamlined my order management process. The app is super easy to navigate, and it integrates smoothly with Shopify, making it a must-have for anyone doing dropshipping. It saves me so much time, allowing me to fulfill orders quickly and focus more on growing my business. Special shout-out to Raphael from the support team! He was incredibly helpful and responsive, guiding me through every step with patience and expertise. Raphael made sure all my questions were answered and even provided extra tips to optimize my workflow. DSers has not only a great app but also an amazing support team that genuinely cares about its users. Highly recommended!

Essentials Emporium Co

Nov 03, 2024  on Shopify

Thank you Selena, on your amazing service. I finally understand why my store pricing is written in a different currency. your help is appreciated.

THE LIL KARAOKE!

Nov 03, 2024  on Shopify

The Quality of the support is very impressive! got a respond in a minute and Chloe really help me out! I would recommend DSers over any competitor!

Geluxe nails

Nov 03, 2024  on Shopify

I am incredibly grateful for Luna amazing assistance! She went above and beyond to help me with every detail, always responding quickly and with great patience. Her expertise and support made a huge difference, and I couldn’t have asked for a better experience. I highly recommend Luna to anyone needing reliable, dedicated, and genuinely helpful service!

KL Ofertas

Nov 03, 2024  on Shopify

Somos usuários iniciantes mas até o momento oque utilizamos foi totalmente funcional e no momento que precisamos de suporte fui atendido pela Chloe onde mostrou conhecimento e propriedade nas respostas solucionando todas minhas dúvidas, fiquei muito satisfeito e agradecido pelo atendimento da Chloe.

Bioluxy Beauty

Nov 03, 2024  on Shopify

Great App and fantastic support :)! I was struggling with something that, was taking me a lot of time, and I decided to ask for help. Aurora from the support team resolved it within a second. Excellent service! Highly recommended!

Bark Haven

Nov 03, 2024  on Shopify

Fantastic help from the Aurora on the Dsers chat when I had a problem with the Mapping for my store. It was fixed within 10mins and enabled me to get a product out to a customer. First issue I've had and very impressed with the help.

Lavord

Nov 03, 2024  on Shopify

Hi Vivian! I want to thank you for your amazing support and assistance. Your service has been truly excellent, and I appreciate all the help you’ve provided me. I’d be happy to leave a positive review to encourage others to use your service. Thanks again!”

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