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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,364)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

L'Art du Foulard®

Jun 29, 2024  on Shopify

I would like to thank Colleen from the DSers team for her excellent service. Colleen not only met all my expectations, she did so with impressive speed. Her professionalism and efficiency greatly facilitated my experience, and I am extremely pleased with the assistance she provided. Thank you, Colleen, for your dedication and responsiveness!

My Store

Jun 29, 2024  on Shopify

My email was answered quickly..I was surprised how fast Lena was available to help, she then went and checked on the concerns I had with my account... answered those polite and quickly I had my issues solved and felt much better.

JoZiels Inspiration

Jun 29, 2024  on Shopify

A million thanks to Ms. Wendy for the fast response in my inquiries/dm. She solved my problem in a quick snap! So, I would highly recommend DSers-AliExpress Dropshipping and of course, Ms. Wendy and her team.

Costa Rica Coffee Friends

Jun 29, 2024  on Shopify

Blanca helped me with the shipping methods and the relationship between Shopify and AliExpress. She knows her stuff and provided helpful text and pictures. She is truly an expert. No question.

Shoppaes

Jun 29, 2024  on Shopify

Fui atendida com excelência pela atendente Aimee, que não mediu esforços em me dar um passo a passo, além da paciência e compreensão.

Greenfrog Cycling

Jun 29, 2024  on Shopify

You need "write a review" link top and center of page with bold print. Nearly over looked it and didn't do review. Needs to be more visible. The Alex's customer service was really great. Answered all my questions. Very pleased.

Bromleys

Jun 28, 2024  on Shopify

I worked with Rfimp from the help center, great customer service and very friendly, thanks for your help!

Baron's Essentials

Jun 28, 2024  on Shopify

Excellent support team (shout out to Chris). I had an issue that could have been solved by purchasing the advanced subscription, but they found a workaround for my issue on the free version. The free version is still excellent with great features too. Fantastic app. Highly recommend.

Modern Light store

Jun 28, 2024  on Shopify

I want to thank Vivian enough for her wonderful work and constant assistance to customers. How patient and cooperative she is.

redcanopyshop1

Jun 28, 2024  on Shopify

I worked with Wendy tonight in processing an order. I needed to find a new supplier and Wendy helped me do this seamlessly. I was a little stressed as to how to add the supplier and she did it on her end, which was a great relief for me! I had a very positive experience working with Wendy tonight and would like to thank her for her customer support.

Pure Comfort Shop

Jun 28, 2024  on Shopify

The customer service does a good job, they answered all my questions very quickly and efficiently, thank you

Kathie May's Online Outlet

Jun 28, 2024  on Shopify

I had trouble in fulfilling an order and I got to talk to Rita and she helped me through the whole thing and she was GREAT!! and I thank You so much.

TrendFull-Lovers

Jun 28, 2024  on Shopify

agradeço muito a consultora "Aimee" que resolveu meu problema com mapeamento de produtos. Produtos que não estavam aparecendo do dsers para fazer o mapeamento agora estão funcionando bem. muito obrigado "Aimee", você é nota 100

Greenfrog Cycling

Jun 27, 2024  on Shopify

You need "write a review" link top and center of page with bold print. Nearly over looked it and didn't to review. Needs to be more visible. The customer service was really great. Answered all my questions. Very pleased.

BlissfulBasic

Jun 27, 2024  on Shopify

I needed some assistance publishing my product to my shopify store, customer service was very helpful. Thank you.

naiveniche

Jun 27, 2024  on Shopify

I was working with Chloe, she was very nice and help me for all my needs and questions. And she did all things I need to resolve my issue.

CREATODO

Jun 27, 2024  on Shopify

I am very grateful to Lily for her help. She solved a problem that I hadn't been able to fix for weeks. Thanks a lot

EarWiz

Jun 27, 2024  on Shopify

Lily was very helpful in solving my issues. She is very informed and she responded very quickly helping me in every step until my problem was solved.

TA TA Tuning

Jun 27, 2024  on Shopify

The support team for this app is fantastic. They respond quickly to inquiries, resolve issues efficiently, and provide detailed explanations for any concerns. Their prompt and thorough assistance makes the overall experience seamless and stress-free. Highly recommend!

SeelGluck

Jun 27, 2024  on Shopify

I had a problem with dsers and Rfimp was so kind and so helpful that he solved my problem so fast. really helpful :)

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