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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

The Spoiled Pet

Jun 20, 2024  on Shopify

Blanca helped with a couple of challenging administrative issues. Polite, communicative, and very helpful!

Chic Mystique

Jun 20, 2024  on Shopify

Bianca, was a gem in helping me solve a synchronization issue with tracking. I really am appreciative of the timely response and friendly customer service.

Ortho Alivio

Jun 20, 2024  on Shopify

ótimo atendimento, sempre que tenha uma dúvida me respondem muito rápido, a Villanelle me atendeu muito bem.

Unika Bela

Jun 20, 2024  on Shopify

Sou iniciante por aqui e logo já tive uma dúvida, acionei o suporte e fui atendido pela atendente Chrissy, que de uma forma muito rápida e gentil me ajudou a resolver o problema!

MarieElise Mae

Jun 20, 2024  on Shopify

Ralla was so super helpful and quick today. I am super impressed!! Thank you for the great service & for helping me fix my issue very quickly!

NomadSupply

Jun 20, 2024  on Shopify

Chrissy, Absolute amazing customer support from her on Dsers, I was lost for a few days regarding some settings and app management, however in just a few minutes I fixed everything with her help. five starts, would get help again!

SHIT FOR FRIENDS

Jun 20, 2024  on Shopify

Aimee was incredibly helpful and quick to respond to my questions about the app. Her assistance made the process smooth and easy. Thank you, Aimee!

Military Supplies Direct Ltd

Jun 20, 2024  on Shopify

Tiffiny helped me sort my case out and she is the best problem solver ever I have came across in my life. 5 stars

TheTechTokShop

Jun 20, 2024  on Shopify

Neva was outstanding by providing quick and concise support. DSers really needs more people like them. I am truly appreciative of all their help and patience with me while assisting me in fulfilling an order

Astore4everyone

Jun 20, 2024  on Shopify

El soporte técnico es muy efectivo y rapido muchas gracias a Aimee por guiarme en el ´problema que presentaba

Childrens Multiverse

Jun 20, 2024  on Shopify

Estou muito satisfeita pela agilidade e prontidão do Rfimp, foi super gentil e atencioso. durante todo o processo de atendimento meu deu suporte e solucionou meu problema. Super rápido e eficiente.

Pawsome Purple

Jun 20, 2024  on Shopify

I had the pleasure of working with Sherry on the DSers chat support, and I must say, she exceeded all my expectations! I was facing some serious trouble with drop shipping and was feeling quite overwhelmed. Sherry was incredibly patient, knowledgeable, and dedicated to resolving my issues. From the moment she greeted me, Sherry made me feel at ease. She carefully listened to my concerns and asked all the right questions to understand the problem thoroughly. Her troubleshooting skills are top-notch, and she guided me step-by-step through the entire process, ensuring I fully understood each solution she provided. What truly stood out was Sherry's positive attitude and commitment to helping me. She went above and beyond, even offering additional tips and resources to optimize my drop shipping operations. Thanks to Sherry, not only did she try with correcting the issues, but I also gained valuable insights for myself as well. Thank you, Sherry, for your outstanding service

BVC Shop

Jun 19, 2024  on Shopify

Awesome customer service. Celia helped me with an order technical issue. She was very nice and professional. She solved my issue within a minute. Very appreciated.

Loja Virtú

Jun 19, 2024  on Shopify

Utilizo o plano básico (gratuito) até o momento, as funcionalidades do app são muito boas usando no gratuito e o suporte é muito eficiente. Recomendo!

My Custom ID™

Jun 19, 2024  on Shopify

I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.

Uskoa Multi-Produtos

Jun 19, 2024  on Shopify

https://uskoa.com.br/ O Atendimento foi excelente, resolveu o problema de forma rapida e com atencao. Parabens!!!

Mypati

Jun 19, 2024  on Shopify

Super service, very quick response, she was able to help me directly and solved my problems. I can recommend her to anyone.

My Store

Jun 19, 2024  on Shopify

A Lena é maravilhosa, e atende super bem, não muitas palavras para descrever, em pouco tempo ela resolveu meu problema, maravilhosa, merece um aumento viu encarregado kkk

Threia

Jun 19, 2024  on Shopify

Tuve un inconveniente al realizar mis pedidos, pero gracias a la persona de soporte de nombre Rafael pude resolver el problema que estaba teniendo. Aprecio la rapidez en la que atienden y resuelven el problema, no se ni 5 minutos en resolver mi situación.

OurFather.com.br

Jun 19, 2024  on Shopify

quero parabeniza-lo por seu ótimo e excele-te trabalho Isak muito agradecido mesmo por me ajudar e outra muito atencioso nota 10

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