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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

JPaenxy

Jun 23, 2024  on Shopify

Thank you to Sans at DSers Support. Kindly answered my queries and concern in a professional manner. Very clear and replied to all my emails in under 5 minutes. Thank you so much Sans!

Momma Roses Place

Jun 23, 2024  on Shopify

Oliva was very helpful in explaining how everything works. I am new at this and I appreciated her help with everything.

poochss

Jun 23, 2024  on Shopify

I had the pleasure of working with Holly, and I can't express how grateful I am for her assistance. She was incredibly helpful in guiding me through my problem, providing clear and effective solutions.

Lumina Oils

Jun 23, 2024  on Shopify

Blanca is extremely proficient in her customer support. She effectively assisted me in completing the set up process for auto shipments to my customers. I could not be more pleased with her contributions! Thank you Blanca! A promotions is definitely deserved!

Baid

Jun 23, 2024  on Shopify

SHERRY MERCIIIIII <3 Meilleure assistance possible, réactive et très agréable à bientot <3

Gadget Xquisit

Jun 23, 2024  on Shopify

Ik wil mijn waardering uitspreken voor Aimee en haar uitstekende ondersteuning bij het configureren van DSers. Vanaf het begin was ze uiterst behulpzaam en professioneel. Ze nam de tijd om al mijn vragen te beantwoorden en gaf duidelijke, stap-voor-stap instructies die het proces veel eenvoudiger maakten. Aimee's kennis en expertise waren overduidelijk en ze zorgde ervoor dat ik me op mijn gemak voelde tijdens het hele configuratieproces. Dankzij haar hulp werkt alles nu perfect en kan ik mijn dropshipping-activiteiten efficiënt beheren. Ik ben zeer tevreden met de service die ik heb ontvangen en zou Aimee zonder aarzeling aanbevelen aan iedereen die hulp nodig heeft met DSers. Haar klantgerichte benadering en grondige kennis maken haar tot een waardevolle hulpbron. Bedankt, Aimee, voor je uitstekende ondersteuning!

Grooming Gentlemen LLC

Jun 23, 2024  on Shopify

Amazing customer support I want to especially thank Aimee from the DSers team for her incredible help with a held order on my store groominggentlem.com. In just minutes, she resolved the issue and provided me with the tools needed to avoid future problems. Her kindness and expertise made all the difference. DSers has unbeatable customer service!

TEMDITUDU

Jun 23, 2024  on Shopify

Rfimp has supported me in my issues with Dsers and solved the problem immediately showing a profound technical knowledge and I appreciate so much.

tiendaodos

Jun 23, 2024  on Shopify

Trabajé hoy con Aimee para borrar un producto de Dsers-AliExpress Dropshipping que no podía borrar. Con el menor tiempo posible me ayudó a borrar-lo sin ningún problema. Agradecido, muchas gracias.

SAKLIC

Jun 23, 2024  on Shopify

Merci à Selena pour les instructions m'ayant aidé à résoudre le problème de mapping de produits. C'est très apprécié

LT Soberanos

Jun 23, 2024  on Shopify

Viviane me ajudou muito, me tranquilizou pois estava com dificuldade de fazer um procedimento, na minha opnião é a melhor de todas e merece um aumento e subir de cargo, é a melhor

GZLustig

Jun 23, 2024  on Shopify

I recently had the pleasure of working with Colleen from the DSers support team, and I couldn't be more satisfied with the assistance I received. Colleen was incredibly helpful in resolving my questions.

HymNée

Jun 23, 2024  on Shopify

Colleen s'est montré d'une grande disponibilité, avec un professionnalisme exemplaire et de plus d'une grande patience. Merci infiniment Colleen.

QUARTZEL

Jun 22, 2024  on Shopify

Aimee from DSers was incredibly helpful to me. She provided excellent support and guidance throughout my experience. Her prompt responses and thorough explanations made navigating DSers much easier for me. I truly appreciate her dedication and professionalism. Thank you, Aimee!

EPIC-TZAR.COM

Jun 22, 2024  on Shopify

Ms. Vivian did a great job helping with my technical issues and I think she deserves a 10* instead of 5. Everything was like smooth sailing~

Vareona

Jun 22, 2024  on Shopify

Vivian, was super helpfull. responded immmediately and fixes the problem for me with 5 mins. I would give Dsers and Vivian a 100/100

JoyzBoutiques

Jun 22, 2024  on Shopify

Hello, Please what is wrong with your site, 2 days ago, keep saying error. Cannot log into the site. Please check what is going on. Thanks

GIFTOPIA HAVEN

Jun 22, 2024  on Shopify

I recently needed help to check the shipping status of my orders. Thanks to Isak for quick service and answering all my questions, very thorough.

camping2024

Jun 22, 2024  on Shopify

Der Service ist top. Man muss nur die richtigen einstellungen für sich optimal testen. Dann geht alles prima. Upgrade, downgrade, alles hatte geklappt. toller support übrigens! Angenehm überrascht.

BeachetStyle

Jun 22, 2024  on Shopify

I apperciate the help of Isak, his support help me to go ahead & solve my problem, thank you so much !!

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