Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

The802Gypsy

Jun 25, 2024  on Shopify

Amazing customer service today with Rita! She helped me troubleshoot a technical problem I was having with getting a product out promptly for a customer and made the process seamless. She went above and beyond and is a rock star in my mind. These little things make a huge difference in daily operations of running an online business. ❤️

Velo Express

Jun 25, 2024  on Shopify

Olá, precisei de suporte para um problema entre o Dsers e AliExpress, fui atendido pela Tiffany, excelente atendimento, muito prestativa e atenciosa para resolver de forma rápida o problema.

Confort Digital

Jun 25, 2024  on Shopify

La srita. Wendy me salvó la vida al solucionar el problema que tenía con mi tienda de Shopify donde todos los productos me aparecían como agotados. Wendy te mereces no 5 sino miles de estrellas.

The Nue Fluff

Jun 25, 2024  on Shopify

Recently, I had an issue with my order and reached out to DSers customer support. Sandy assisted me and was absolutely fantastic! She was patient, attentive, and resolved my problem quickly. Sandy's professionalism and kindness made the experience smooth and stress-free. Truly outstanding customer service!

Comprar Mais Barato

Jun 25, 2024  on Shopify

Excelente atendimento do Isak. Foi rápido e assertivo ao detectar que minha conta pessoal estava em conflito com a conta da loja. Está de parabens!!!

My ID Store

Jun 25, 2024  on Shopify

Thank you for your fast response and fast reacting.. very supportive and helpful .. however the problem is not solved as it's related to another service provider.. but you did a great job guys .. thank you

Aline Store

Jun 25, 2024  on Shopify

O problema que eu vinha tento foi resolvido graças ao exelente trabalho do suporte feito pelo Sr Isak, fica aqui meus agradecimentos.

Dock House

Jun 25, 2024  on Shopify

Great app and the support is amazing. Wendy took her time to help me very kindly. I'm very satisfied.

Gala Shop

Jun 25, 2024  on Shopify

Isak was very patient and helpful with my issue today. He was able to guide me through the process and gave me some very helpful tips. I really appreciate all the help he provided to me. Very professional and courteous!!!

LUXARA

Jun 25, 2024  on Shopify

I worked with Sherry, what responsiveness and efficiency on her part, thank you very much for the professionalism

Studio AMBA

Jun 25, 2024  on Shopify

I had an issue with Dsers, and I wanted to contact the Customer services by chat to be reassured about my Orders. Lucy reached out very quickly and explained very clearly what is my solution. I am 100% satisfied of her great work !!

My Store

Jun 25, 2024  on Shopify

I have used Dsers in the past and its been an amazing service for adding products to my Shopify stores. The other day I wanted to remove my old stores from DSERS but couldn't manually do it, so I contacted customer support and Vivian helped me manually remove them. She was extremely kind and caring. 5 stars for DSERS and 5 stars for customer support.

Mango Galaxy

Jun 25, 2024  on Shopify

Excelente apoyo técnico por parte de holly, mucha paciencia y profesionalidad para alguien que está aprendiendo a usar la herramienta.

O'Shoppe

Jun 25, 2024  on Shopify

I had some problem logging into my Account and seek help from the DSers Support Team and Krystal attended to me. She was very helpful and solved my problem in 2 minutes, thank you very much. So far, with my experience dealing with LIVE Chat etc, DSers ...

Matteo Rossi

Jun 25, 2024  on Shopify

I worked with Chrissy today to help fulfill my order throughout Aliexpress made the impossible come true thanks to Chrissy, hope to see you wear Matteorossi clothes!

SmartEzys

Jun 25, 2024  on Shopify

Hi..~ I'm a beginner creating a dropshipping site. It may seem easy to experts, but there are things I don't know well. I asked for help on DSERS customer service messenger. Expert Lily responded with such concise and clear answers, and even showed a video of the solution, that I am 200% satisfied. I've been struggling with this issue for two weeks, but today I'm so happy... thank you, Lily~~

Brawns & Brains

Jun 25, 2024  on Shopify

Got a very thorough analysis with Ralla today regarding issues with my orders from India. Safe to say, we came to the conclusion that the issue was not inherently connected to the DSers app, but rather Shopify itself.

Hallyu Street

Jun 25, 2024  on Shopify

Thanks to Villanelle and Sherry for her service, was very good resolution of my problem. I love to use the app since Oberlo disappeared... Only con is when you're doing seo, have to take a subscription for a way better products management. Other than that, use it, you won't find any better than this app ^^

Novea Living

Jun 24, 2024  on Shopify

I needed help mapping a new supplier to my store and Ivan from DSers was super helpful and showed me exactly how to do it. And then checked to make sure I had done it correctly. Easy and effective help!

DashBars™

Jun 24, 2024  on Shopify

lily was amazing, she helped me mapped my new supplier successfully, she was fast and handle everything very well!

Scroll to Top