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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,728)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

YORA Boutique

Jun 22, 2024  on Shopify

Thank you Raphael for all your help, you solved all my problems and followed up with me everything step by step. I really appreciate your efforts

Jpsound

Jun 22, 2024  on Shopify

I needed help and Celia helped me. She was a very friendly and kind supporter. The problem was solved in the end. Much love and thanks to Celia!

That's So Peachy Beauty and Home Bar

Jun 22, 2024  on Shopify

As I am still working on the app getting my products loaded, I am giving 5 stars because of Rita's help. She has helped me tremendously during my frustration trying to figure it all out. She was awesome and I recommend her as a "go-to" person if you have any questions. I will reach out to her again!

Makbw

Jun 22, 2024  on Shopify

I am incredibly grateful for the outstanding support that I have received from Via, from the moment she began working with me. Her knowledge and expertise and genuine willingness and patience to help me was evident. I felt supported and valued throughout our interaction. The dedication and exceptional support were commendable'

univers-beret

Jun 22, 2024  on Shopify

I was looked after by Tiffany, who was extremely responsive, understood my problem in record time and found a solution very quickly. Very efficient and professional! Well done

z7Shop

Jun 22, 2024  on Shopify

Dser e uma plataforma completa de atrelamento ao Ali Express, com atendentes atenciosos e prestativos assim como a Aimee.

RespiClear

Jun 22, 2024  on Shopify

Merci à Aimee qui ma bien aider à mapper un produit en m'expliquant bien avec des vidéos et des liens explicatifs !!

AletMachelle

Jun 22, 2024  on Shopify

ZINA YOU ROCK <3 You Know What! ZINA ROCKS! She just spent more than an hour helping me fix my problem. This is my second experience with DSers customer service, and honestly best I've ever experienced.

FITNESS FOR KIDS

Jun 22, 2024  on Shopify

helped me figure out some stuff i couldn't figure out by myself i was very fustrated you know how these computers are this person was promt and to the point thank you

HKI

Jun 22, 2024  on Shopify

I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!

StoreBYN by Robyn Nemeth

Jun 21, 2024  on Shopify

Upon using the 24/7 live chat my agent Rfimp was extremely helpful! They answered all my questions and really helped make things clear to me as a new dropshipper.

Initial Jewellery

Jun 21, 2024  on Shopify

I had some problems with my first order and Aimee did an amazing job to help me figure out what was happening. She was quick and polite. Really happy with how easy it was to fix.

CanzoShop.com

Jun 21, 2024  on Shopify

i hope they see how good u are 5 star, fast , smart, and good comminution they are lucky to have one like you thank u so much .

Miss Amora

Jun 21, 2024  on Shopify

Selena was super helpful. Fast to respond and helped me find a solution to my problem. Thanks Selena!

Uniex Inc.

Jun 21, 2024  on Shopify

DSERS is lucky to have such an awesome customer service team, Vivian helped me out today and made a sticky situation I was in work out with ease, I am so grateful. THANK YOU!!

JWC

Jun 21, 2024  on Shopify

Had problems with my first payment. Jacinta was able to talk me through the problem (which was caused by me when I first set up my store). Problem was solved quickly and Jacinta was very patient and helpful.

Nina Nook

Jun 21, 2024  on Shopify

Je suis très satisfaite de l'aide de Lily pour installer l'application sur ma boutique elle a été patiente professionnelle et efficace un grand merci

Lumra Official

Jun 21, 2024  on Shopify

I recently needed help with a new DSER update, and Chrissy was fantastic. She quickly and efficiently explained the new features, making everything clear and easy to understand. Her prompt responses and expert guidance made the transition seamless. Highly recommend her assistance for any DSER-related questions!

ZK Ofertas

Jun 21, 2024  on Shopify

Fuia atendido muito bem e resolveram rapidamente minha integração. a Tiffany me ajudou muito, obrigado pela atenção.

Tactical Eagle

Jun 20, 2024  on Shopify

Blanca was Fantastic I was able to resolve my issue with ease took no more than about 10 to 15 minutes to bury the results and now I'm back to working on my store so once again thank you Blanca

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