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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Web Deals

Jul 10, 2024  on Shopify

Newbie here Colleen was amazing she new exactly what to do with my issue this morning. I was thinking how to down load all these products into my store one by one. LOL she save my life to night now I can go to bed know this will be easy pzzzz. Thanks again Colleen keep up the excellant customer service it mean alot to me. Thank you

Kanyika

Jul 10, 2024  on Shopify

Great platform. Great Customer from Colleen, 10/10 with quick respond time. Great platform for product fullfilment.

Amarix

Jul 10, 2024  on Shopify

I needed help and a member of staff named Vivian helped me with my product mapping, Very helpful 5 stars

Miss Bliss

Jul 10, 2024  on Shopify

The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.

Feinli

Jul 10, 2024  on Shopify

Had some trouble with changing shipping details, and I contacted DSers support with Selena— she helped me resolved it very quickly! Easy step by step instructions to solve the problem with instant responses. 5 stars!

HoneyHone

Jul 10, 2024  on Shopify

I like this app. It is free and does so much for free. I like that I can order in bulk, I like the chrome extension, I like that I can set a default message to seller. It’s easy to find orders and stay organized. I wish it would pay for the orders for me instead of having to do manually.

fbizshop

Jul 10, 2024  on Shopify

muy importante la charla que tube, me ayudo a aclarar muchas dudas que que tengo,me encanto su amabilidad y su servicio me sirve para seguir en la meta que me trase, me encanta su apoyo y contar con la aplicacion de Dsers-AliExpress -dropshipping para mi es fantastico.como soy nuevo en este tema de la nueva era debo empezar de apoco con lo basico y luego de seguro que vamos a mejorar......gracias <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

OURO

Jul 10, 2024  on Shopify

Thank you Sandy for the support today and answering my questions. You were very helpful and resourceful!

Lunar Skies

Jul 10, 2024  on Shopify

Raphael was extremely helpful and help me accomplish exactly what I needed to do! Fast, efficient, and very effective!

Be So Stylish

Jul 10, 2024  on Shopify

Maria was absolutelly great while helping this non computer person out. She stayed on with me so long in order for me to fix the problem and would not give up. I really appreciate her help and patience with me. Thanks so much Maria

Omeeka

Jul 10, 2024  on Shopify

Very nice chat with Rita. She was very competent and patient. She solved my Problem very good. Thanx Rita!

La truffe caline

Jul 10, 2024  on Shopify

Celia was a huge help to me! She was attentive and very responsive! Thank you for everything Celia you do a very good job

My Store

Jul 10, 2024  on Shopify

I'm new to DS and had a several questions about getting started. Lydia responded immediately and answered all my questions and provided me with everything I needed to go forward and provided excellent feedback and support

JKOlsen

Jul 10, 2024  on Shopify

i had problems with relinking my new shopify website with DSers, but thanks to Zina with very good and fast help i was able to connect and continue my work. Very friendly recommended.

Pretty and Powerful Enterprise LLC

Jul 09, 2024  on Shopify

Selena was amazing. She spent so much time with me ensuring that I understood everything that I needed to make my new product appear the way that it needed to be displayed. She gave me step-by-step instructions and waited patiently while I completed each of the steps. She provided many screenshots. If I have a problem again, I hope that she is the one who responds every time. Thank you.

BrightLife

Jul 09, 2024  on Shopify

Never have I had better a better customer support experience than with Dsers. They are fast, they are efficient, they are problem-solvers. I had the honor of speaking to Vivian, who was quick and efficient in resolving my issues. What a wonderful person Ive come across, and what a wonderful software is this. Thank you Dsers.

Handy Light

Jul 09, 2024  on Shopify

So I contacted the 24*7 service and I was so lucky to be served by Chloe. such a profissional, patient, smart and talented support employee guided me through long process to help me set my shop. thanks a lot ^^ keep up the good work.

USA SHOP CENTER

Jul 09, 2024  on Shopify

Ivan from Dsers has helped me with the automatic update stock available from Aliexpress to Shopify. He even gave more information in detail how Dser do updates stock automatically. It is a great service. I highly recommend it to everyone. Thank you.

My Store

Jul 09, 2024  on Shopify

I was today in conversation with Jacinta and I was really ,really pleasure with her help! Really kind and helpful person ! She was amazing and friendly .Helps with everything . 10/10

POMIPOOF

Jul 09, 2024  on Shopify

Title: Exceptional Customer Service Experience I recently had the pleasure of interacting with Chrissy, and I must say the customer service was truly outstanding. Chrissy was incredibly fast, efficient, and attentive to my needs. Chrissy quickly understood my concerns and provided solutions that exceeded my expectations. Chrissy's professionalism and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend Chrissy for the exceptional service and dedication to customer satisfaction. Thank you, Chrissy, for a job well done!

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