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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Juicy Jive Hub

Jul 14, 2024  on Shopify

Blanca was just amazing, great, helpful and very attentive. Very helpful and solved my issues with no problem at all. always great to have someone give a helping had with no issues.

Taggytech

Jul 14, 2024  on Shopify

Toller Service. Sehr kompetente Mitarbeiter. Blanca hat mir wirklich sehr geholfen und dafür bin ich sehr dankbar.

premier pets

Jul 14, 2024  on Shopify

worked with zoe she helped me with my problem and together we were able to solve the problem thanks zoe much appreaciated

Breeze Volt

Jul 14, 2024  on Shopify

I had a fantastic experience working with Blanca at Dsers. She was incredibly helpful and knowledgeable, providing excellent customer service. Blanca's prompt responses and professional attitude made the entire process smooth and efficient. Highly recommend her support!

AriaSports.

Jul 14, 2024  on Shopify

I would like thank Chloe and Blanca for the pleasant conversation yesterday and the great help. I hope to always have a such great help and support on my side. I look forward to further developments and work together. The problem was resolved very quicly and easily.

RK MAKE UP

Jul 14, 2024  on Shopify

Excelente profissional, Luna. Fui atendimda por ela hoje e resolveu meu problema brilhantemente. Obrigaga

CleoKitten

Jul 14, 2024  on Shopify

Molto professionali e rapidi nella risoluzione del problema con tanto di screenshot per poter agevolare il processo di risoluzione.

StopnnBuy

Jul 14, 2024  on Shopify

had an issue and Chloe helped me resolve in a matter of minutes. , very helpful and informative appreciate the great customer service

treasure-trades

Jul 14, 2024  on Shopify

I need to write a review for the last conversation with DSers , and the agent name Crissy, First they and she response immediately , second , agent Crissy response polite and in patient and of course in professional And would like to Thank here

Axylon

Jul 14, 2024  on Shopify

I want to thank Chrissy for her amazing support, patience, and kindness throughout our conversation!

Bag Genius

Jul 14, 2024  on Shopify

Whenever I have a problem they always make sure they swiftly help me to resolve it, Chloe was such a big help and walked me through the steps to fix my issue.

Lionce & Leone

Jul 14, 2024  on Shopify

J'ai eu un soucis de synchronisation aujourd'hui, et le service client à été super réactif. Il a résolu mon problème en quelques minutes. L'application est fluide, j'en suis satisfaite et je recommande.

Aesena Zone

Jul 14, 2024  on Shopify

Ivan is really efficient, quick, and understands our problems. Dsers has really good customer support which makes working easier.

Tweet Treats

Jul 14, 2024  on Shopify

Worked with Chloe today to solve a problem that caused all my item to be "sold out" she was very helpful and managed to fix my issue and my store id now back up and running again. Thank you very much

Ibizathome

Jul 14, 2024  on Shopify

Incredible tool, works great. Also customer support is superb. Had Chrissy taking the correct action on one of my orders i had a question on! really great!

MunchBoxMagic

Jul 14, 2024  on Shopify

I worked with Chloe today thanks for the fast and excellent service, a detailed explanation, a lot of patience, thank you

Allure Apparel

Jul 14, 2024  on Shopify

i was amazed to see over 6 different answer when i requested support from Dser!!!!! first answer i just got a walkthrough on something not even related to my request, i only answered did you read my request? and it started to fall down, without any response for me, all they were doing was backing last email senders back forgetting to answer me! i found a solution. DELETE. problem solved!

The Shell Shelf

Jul 13, 2024  on Shopify

Celia was so amazing, helped me fix my issue instantly and made infographics to walk me through step by step in mapping a product. Fulfilled my first ever order with her, 10000/10 stars!!

Savvy Shopping Co.

Jul 13, 2024  on Shopify

Wendy has been an incredible representative, showing immense patience and understanding throughout our interactions. Her willingness to assist me, even when I returned with more questions later, has been truly heartwarming. She consistently goes above and beyond to ensure I feel supported and valued. Wendy’s dedication and kindness make her an invaluable asset.

FineSleep

Jul 13, 2024  on Shopify

I spoke with Wendy through live chat and he resolved my issue very quick and professional. He knows his job very well, and I would definitely recommend him

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