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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,364)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Ma boutique

Aug 06, 2024  on Shopify

J'ai échangé avec Isak, personne très réactive et à l'écoute de mes demandes, au top je recommande

Compras com Descontos

Aug 06, 2024  on Shopify

Super recomendo. Melhor plataforma, atendimento humanizado e super rápido! Até agora, só me da mais vontade de permanecer e divulgar! Super recomendo mesmo!

Roo

Aug 06, 2024  on Shopify

Sandy is amazing. They did a wonderful job helping me out getting my orders processed! Thank you for great customer service.

Loja Minha Casa

Aug 06, 2024  on Shopify

Excelente suporte! explicações detalhadas e claras. Além de rápida. DSERS tem funcionalidades que nenhum outro tem. super indico!

My Store

Aug 06, 2024  on Shopify

I worked with Villanelle today and she was very patient , informative, helpful, and reassuring! I was given positive reassurance and my questions were answered swiftly and in terms I could understand. I could only hope that when I need help again ( and I will ) that I get Villanelle to guide me ! Thank you Villanelle for your outstanding support!

Animali Viziati

Aug 06, 2024  on Shopify

Un grazie speciale a Bianca che mi ha risolto un problema <3 magari tutte le aziende avessero dipendenti così gentili e preparati!

LaamBrosia

Aug 06, 2024  on Shopify

"I absolutely love Dsers; they are highly professional and extremely easy to use for adding products to your store. Their response times are fast, and they are very helpful. I am still new to this business and am looking forward to learning more about how to use Dsers. Thank you."

Proshop

Aug 06, 2024  on Shopify

The lady that helped me was amazing. She fixed my issue straight away. Best service i have received in a long time!!!

PlushSoothe Buddy™

Aug 06, 2024  on Shopify

It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.

RelaXpert Store

Aug 06, 2024  on Shopify

Agent Villanelle has been incredibly supportive and knowledgeable, guiding me toward the right solution as we continue the process—five stars!

CosyClaws

Aug 06, 2024  on Shopify

Very grateful for the quick help. responded literally 15 seconds after I contacted them. helped with the order and everything was great, thanks again!

T Style

Aug 06, 2024  on Shopify

Luna was amazing with the customer service, I explained my issues and Luna easily showed me the solution to getting my products listed correctly and gave me helpfull tips and info on how to easily navigate and umderstand what is actually happening with the app

DIVINAS VENDAS

Aug 06, 2024  on Shopify

boa noite! QUERO AGRADECER A CELIA POR TER ME AJUDADO NO SISTEMA DSERS. FOI MUITO IMPORTANTE, POIS TENHO MUITA DIFICULDADE, PARA MIM É TUDO NOVO. SEI QUE DEUS ESTÁ NO CONTROLE. OBRIGADA A CELIA MERECE AUMENTO DE SALÁRIO ELA É ÓTIMA MUITO ATENCIOSA. GRATA.

probravus.com.br

Aug 06, 2024  on Shopify

amei o atendimento, super rapido e objetivo! me ajudou muito na duvida a qual eu estavo. suporte muito bomm!

Zafon

Aug 06, 2024  on Shopify

o sr. isak me atendeu muito bem, mesmo sabendo de minhas limitações em conhecimento, tive sucesso com minha primeira venda online. muito obrigado sr. isak Deus lhe conceda muitas realizações no seu trabalho, obrigado.

Pawwhisk

Aug 06, 2024  on Shopify

The customer service team is amazing! They are very quick in responding. Shout out to Jesse, she was very patient and understanding throughout the whole conversation! Would definitely recommend her!

Luxon Living

Aug 06, 2024  on Shopify

Emma and Jesse both fixed my issues swiftly with clear explanations. Hats off to the best customer service I have ever received!

Christmas Curio

Aug 05, 2024  on Shopify

Chloe took the time to really explain some specific questions about signing up for a paid package, despite me having quite a few. That really set things in the right motion! Date of experience: August 06, 2024

Serins

Aug 05, 2024  on Shopify

Chloe was great at helping me solve my shipping issue and directed me to an alternative option as well.

Luminarya

Aug 05, 2024  on Shopify

I recently had the pleasure of working with Chrissy from the DSers support team, and I couldn't be more impressed with her assistance. From the moment I reached out for help with my account issues, Chrissy demonstrated exceptional professionalism and expertise. Chrissy was incredibly responsive, addressing my concerns promptly and thoroughly. She patiently walked me through each step of the process, ensuring that I fully understood the solutions she provided. Her friendly demeanor and clear communication made the entire experience seamless and stress-free. Thanks to Chrissy’s dedication and knowledge, my account issues were resolved quickly, allowing me to get back to focusing on my business. I truly appreciate her outstanding support and would highly recommend Chrissy to anyone in need of assistance with DSers. Thank you, Chrissy, for your excellent service!

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