Very responsive support team and always sends detailed answers, special thanks to Selena for handling my requests and giving me detailed answers for all my answers!

Olivia was very helpful, quick to respond and friendly. She resolved my issue with placing an order through the Dsers App to AliExpress within a few moments. Thank you!

Vivian was a life saver and gave me additional information that was very helpful!! Thank you so much.

Exceptional Customer Service from Colleen I am writing to commend Colleen for her outstanding customer service. As the owner of Ice & Trim, a new dropshipping store, I recently faced a connection issue between DSers and AliExpress. Colleen was incredibly attentive and professional, guiding me through the troubleshooting process with clarity and patience. Her dedication to resolving my issue promptly and her deep understanding of the DSers platform were impressive. Colleen’s exceptional support has greatly enhanced my confidence in using DSers for my business. Colleen is an invaluable asset to your team, and I highly recommend her to anyone needing DSers support. Best regards

Thanks a lot to Colleen !! Realy realy fast and the best helpers i've get since a long time ! + THe app is realy good and work well :)

Everything was perfect, Sandy really help me a lot for finding a solution to my problem, thank you very much !

Thank you so much Sandy for your help. I am now closer to my dreams. God bless and more power to you and to your team.

Blanca helped me, guided me through everything so I could solve it and it was a success, grateful, 100% recommended.

I recommend this app. Very kind and fast customer service. My dearest Olivia from Dsers team never lets me down. Thank You!

Hi, I just asked a question to Vivian and she was very quick to respond to what i needed! I suggest her a lot.

This is my first time contacting dsers customer service through messenger. I am really happy because of their service and espacially vivian who guided me. I had some questions and he answered them clearly. Really Appreciated.

Very helpful support with Myra. Was very quick at answering my questions and very knowledgeable about the platform.

I took about 6 hours trying to figure out my issue , I watched a lot of youtube tutorials and not one person showed how I could fix my issue.Thanks to the great help I just received i am one step closer to opening my store !VERY PATIENT AND VERY HELPFUL !!!

Jesse was of great help today! I really appreciate how quick she was to answer all my questions. Thanks for your help.

Isak is the one of the best professional agent who support me very quick like in seconds. i couldnt believe that he solve the issue in seconds which i was facing almost from a couple of weeks. thank u so so much isak u r a life saver

i love the way the customer support officer explained to me .. very direct and simple to understand ... thank you so much for your helps :)

Been using DSers for only a short time, but have got my first order and needed some help. Holly was amazing and helped me figure everything out and have things running extra smooth! Thank you so much Holly!!

Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.

I recently had the pleasure of interacting with Holly from the DSers support team regarding a customer return due to sizing issues. The entire experience was smooth and highly satisfactory. **Prompt Response:** Holly responded to my initial query within minutes, which was incredibly reassuring. The quick reply showed a high level of attentiveness and commitment to customer service. **Clear and Helpful Communication:** Holly’s messages were clear, concise, and polite. She provided direct answers and useful links to resources such as the DSers Help Center and YouTube channel, which I found very helpful for additional support. **Guidance and Assistance:** When I explained my situation, Holly confirmed my understanding that I need to initiate the return directly with the AliExpress supplier. Her confirmation helped clarify my next steps and made the process less daunting. **Professional and Friendly:** Throughout our interaction, Holly maintained a friendly and professional tone. It felt like she genuinely cared about resolving my issue and ensuring I had all the information I needed. Overall, Holly exemplified excellent customer service. Her quick and effective assistance made my experience with DSers a positive one. I highly recommend the DSers support team, and especially Holly, for anyone needing help with their dropshipping needs. Thank you, Holly, for your outstanding support! Rating: ⭐⭐⭐⭐⭐ (5/5)

When I had trouble finding things I reached out to the DSers Support Team. They were quick to reply and I found exactly what I was needing to know. Thank you so much! Dana