Very grateful for the quick help. responded literally 15 seconds after I contacted them. helped with the order and everything was great, thanks again!

Luna was amazing with the customer service, I explained my issues and Luna easily showed me the solution to getting my products listed correctly and gave me helpfull tips and info on how to easily navigate and umderstand what is actually happening with the app

boa noite! QUERO AGRADECER A CELIA POR TER ME AJUDADO NO SISTEMA DSERS. FOI MUITO IMPORTANTE, POIS TENHO MUITA DIFICULDADE, PARA MIM É TUDO NOVO. SEI QUE DEUS ESTÁ NO CONTROLE. OBRIGADA A CELIA MERECE AUMENTO DE SALÁRIO ELA É ÓTIMA MUITO ATENCIOSA. GRATA.

amei o atendimento, super rapido e objetivo! me ajudou muito na duvida a qual eu estavo. suporte muito bomm!

o sr. isak me atendeu muito bem, mesmo sabendo de minhas limitações em conhecimento, tive sucesso com minha primeira venda online. muito obrigado sr. isak Deus lhe conceda muitas realizações no seu trabalho, obrigado.

The customer service team is amazing! They are very quick in responding. Shout out to Jesse, she was very patient and understanding throughout the whole conversation! Would definitely recommend her!

Emma and Jesse both fixed my issues swiftly with clear explanations. Hats off to the best customer service I have ever received!

Chloe took the time to really explain some specific questions about signing up for a paid package, despite me having quite a few. That really set things in the right motion! Date of experience: August 06, 2024

Chloe was great at helping me solve my shipping issue and directed me to an alternative option as well.

I recently had the pleasure of working with Chrissy from the DSers support team, and I couldn't be more impressed with her assistance. From the moment I reached out for help with my account issues, Chrissy demonstrated exceptional professionalism and expertise. Chrissy was incredibly responsive, addressing my concerns promptly and thoroughly. She patiently walked me through each step of the process, ensuring that I fully understood the solutions she provided. Her friendly demeanor and clear communication made the entire experience seamless and stress-free. Thanks to Chrissy’s dedication and knowledge, my account issues were resolved quickly, allowing me to get back to focusing on my business. I truly appreciate her outstanding support and would highly recommend Chrissy to anyone in need of assistance with DSers. Thank you, Chrissy, for your excellent service!

I would like to express my immense satisfaction with Chrissy's work. The attention to detail, dedication and support offered was simply incredible. She exceeded all my expectations, showing professionalism and kindness that are rare to find. Chrissy, thank you so much for all your hard work and for making a difference in my project!

When using free(Basic) subscription, we still have a bill of 49.90 for pro subscription. We would like to have this solved as soon as posible with a refund for money we had no intention to pay. If there is even cheaper subscription then the sum we pay, it is absolutely absurd. If this is for downloading, Dsers should have stated it, but the only thing there was is that there is a free subscription. This happened twice, once we got it delete after with no intent to pay, but by assumption of an employer that it was a mistake and plan was changed, it was dowloaded again, and same scenario has occured. Please take care of it.

Merci beaucoup Vivian pour votre très précieuse et pratique, surtout pour votre sens d'humanisme afin de prendre soin aux perdus comme moi. J'étais dans l'mpasse grâce à vous que je suis sorti de cette situation frustrante. Votre réactivité, votre patience, votre empathie, votre bienveillance font de vous une grande Dame au grand Cœur. J'aurai souhaité que tous les services clients de toutes les entreprises et plate-formes aient des agents comme Vivian. Encore une fois merci beaucoup pour l'excellent service que vous êtes entrain d'offrir à nous, les clients de DSERS.

5 Stars for the customer support. Colleen was very helpful! He managed to solve an issue I was facing using their app. I really appreciated it. Well done!

Excellent technical support. If you have any questions or problems, they are available 7/24 to help you.

Honestly Ive been given by Lena best customer service and problem solving ive experienced on all the web apps so far. Excellent help and quick and kind, thank you for making my day

Thank you for your fast reply and your good nature Sandy. I am really happy that my issue was solved in priority basis. Thank you for your service.

Really great customer service! Sandy immediately helped me to resolve the issue. Nothing but good words!

I had this issue with some payments and i was struggling with it. Later when I spoke with the customer service 'RIN' I have a totally relief because the customer service has helped me with all the issue i was facing and also answered all my question patiently !! Service is quick easy to understand and well explained!

This application works well, but at a moment i did not understand everything and Isak helped me a lot, so thank you very much to him.