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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

TRACKD

Aug 08, 2024  on Shopify

Ivan has been so prompt with assisting me with my concerns and has guided me through each step of the way. We need more customer support friendly workers like him. His hard work and dedication doesn't go unnoticed. Keep doing a great job!

My Cute Bazaar

Aug 08, 2024  on Shopify

I had a great experience with the DSers online support team. They were quick to respond, knowledgeable, and resolved my issue efficiently. Their professionalism and dedication made the process smooth and stress-free. I highly recommend DSers for their excellent customer service!

My Store

Aug 08, 2024  on Shopify

Chrissy fez um excelente trabalho rapido e super eficaz e em português, muito bom serviço ao cliente.

Tremeno

Aug 08, 2024  on Shopify

I recently had the pleasure of working with Zico, who assisted me in fulfilling my order on DSers. They were incredibly efficient and knowledgeable about the platform, guiding me through the entire process with ease. Their attention to detail ensured that everything was handled perfectly, and their clear communication made the experience stress-free. Thanks to Zico’s expertise, my order was fulfilled quickly and without any issues. I highly recommend Zico for anyone needing assistance with DSers or any similar tasks. Their professionalism and dedication to helping others are truly commendable.

Ofertas Fabricante

Aug 08, 2024  on Shopify

Ivan from the Live Chat support helped me. The support team is very fast and comprehensive with its explanations!

Aproape Perfect Online

Aug 08, 2024  on Shopify

I use DSers for 9 months,best app for dropshipping Had a problem with sync one of my order on Aliexpress,started a live chat on Messenger with the most professional person seen for a long time,Chloe is her name,if you ever need help,hope you will chat with her,100% will hepl.

Nova Wear USA

Aug 08, 2024  on Shopify

I got help from Rita from customer support and she was extremely helpful and responded right away. Great customer support on this app.

Cat Cove

Aug 08, 2024  on Shopify

So far, I'm really liking this service. The customer service is quick to respond. Celia was a lot of help today.

My Store

Aug 08, 2024  on Shopify

Im happy to get the support today from Celia . very nice and patient answering all my questions .very satisfied . thank you Celia .

Exult Planet

Aug 08, 2024  on Shopify

Thank you so much, Rita for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Rita!

CBRpunk LTD

Aug 08, 2024  on Shopify

I have been using this app for about a year now - now I have 23 stores on it - I recently had an issue with AliExpress & Tiffany from DSERS sorted it all out for me in minutes. Absolutely no question, the best drop-shipping app available. Second to non. Thanks DSERS!!!

Barely Decorated

Aug 08, 2024  on Shopify

Maria was absolutely fantastic in helping to resolve an issue I had. She was so polite and quick to find a solution to the problem I had encountered. I'm really grateful for Maria's support.

LORAS

Aug 07, 2024  on Shopify

The team at AliExpress (DSers) provided exceptional assistance in resolving my account issues. Their support staff is available 24/7 to address any problems. I highly recommend using this app with confidence.

TECH TIDAL

Aug 07, 2024  on Shopify

Fui atendida pela consultora de suporte Holly, que teve muita paciência para entender minhas dúvidas e ajudar a solucionar o problema da minha conta.

Loja Sua Recompensa

Aug 07, 2024  on Shopify

Excelente atendimento na central de ajuda. Em especial Villanelle que me esclareceu tudo com rapidez e eficiência. Me tirou todas as dúvidas que tinha a respeito. Excelente profissional.

easier

Aug 07, 2024  on Shopify

I worked with Villanelle today and she was very helpful and kind! She solved lots of my problems. Thank you Villanelle for your support! I really appreciate it :)

My Store

Aug 07, 2024  on Shopify

Fui atendida por Holly, o atendimento foi rápido e assertivo. Todas as dúvidas forma esclarecidas e prontamente solucionadas. Tudo perfeito

Ushapeia

Aug 07, 2024  on Shopify

Live chat customer service is good so far. This is good experience for new member like me. Good hope so far.

YARLON

Aug 07, 2024  on Shopify

Un grand merci à Holly qui m'a guidé et à su rester courtois et aimable tout au long des difficultés que j'ai pu rencontrés dans les paramétrage de mon compte DSERS. J'ai donc pu gérer mes commandes sans difficulté grâce à son aide. Merci encore Holly !

Cozy Play Time

Aug 07, 2024  on Shopify

Very fast and helpful. Understood my issue at once and managed to guide me so I not only got the orders right but also learnt how to not make the same mistakes later.

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