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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,364)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Really Good Threads

Aug 20, 2024  on Shopify

Chrissy was great at helping me sort through some admin problems. Responded immediatly and stayed with me until it was completed

Yelopi

Aug 20, 2024  on Shopify

Support responded quickly via messenger (the email was not available). Maria's response was very quick and effective in clarifying a problem with the integration of my Dsers products into Shopify.

Shope Elaine

Aug 20, 2024  on Shopify

Acabei de tirar algumas duvidas no mensagen com uma atendente muito atenciosa, chamada Maria que foi muito cordial e muito paciente com minhas duvidas. Que vocês continuem com este suporte sempre

Genie Finds

Aug 20, 2024  on Shopify

customer service support is perfect specially Aurora she was very helpful, respectful and very fast with the responses and the solutions.

LuxeRealm

Aug 20, 2024  on Shopify

Amazing service great people to help. Thank you so much Celia. She is the best and helped me resolve my problem

Intentional Visionary

Aug 20, 2024  on Shopify

customer support is great, they are very helpful and healp me thru solving the problem quickly Selena was really sweet and very helpful

Charm Casino

Aug 20, 2024  on Shopify

Very good customer service, helped me out with just a few messages, and great service making it very easy to sync with AliExpress.

Grosse Hundewelt

Aug 20, 2024  on Shopify

I had a great and helpful experience with Lydia resolving my problem. She was prompt to solve my issue in a kind and smooth way. Highly recommend Dsers for the amazing customer service. Thank you Lydia for your great service!! 1000/10

servicebebe.com

Aug 20, 2024  on Shopify

Je vien de commerce dans le domaine. A la suite de mon travail , j'ai rencontré un petit problème,j'ai parler a Viviane sur messenger et elle m'a repondu rapidement,très bon service . Merci

Health Jewellery

Aug 20, 2024  on Shopify

DSers is an excellent app, straightforward to use and has streamlined my dropshipping experience. When I had an issue Rita at customer service was super helpful and resolved my issue immediately.

My Store

Aug 19, 2024  on Shopify

Thank you Rfimp for supporting on my issue, I am understanding the processing of Shopify. Appreciated on your supporting

Montana Home & Kitchen Co.

Aug 19, 2024  on Shopify

Holly was very helpful, took extra time to prepare specific information for me. She was able to guide my understanding efficiently through the set process.

RevvedUpVisions

Aug 19, 2024  on Shopify

Service is really good! they helped me with my problem really quick and easily no problems whatsoever.

DOGO DOG SHOP

Aug 19, 2024  on Shopify

Very satisfy with Holly assistance, having a live chat 24/7 is very important for new dropshippers that are starting in this journey!

Todo Estudiante

Aug 19, 2024  on Shopify

Excelente atención del personal de DSers, en concreto Zoe, es agradable trabajar encontrándose con este tipo de persona que te ayuda.

Ma boutique

Aug 19, 2024  on Shopify

Blanca, service rapide rendu avec une efficacité hors pair, je te recommande fortement et j'espère que la compagnie pour qui tu travailles t'apprécie. Je te remercie énormément!

Bergo

Aug 19, 2024  on Shopify

it is anexcellevt service especilly custmer servece in solving problems and alwase cooperated and this is because MR. HOLLY was at the top of cooperation and sophistcation and helpedme solve my problem

Super Descontos

Aug 19, 2024  on Shopify

Ótimo aplicativo, suporte perfeito, rápido e sábio. realmente resolvem nosso problema! Atendente Villanelle muito obrigado, por compartilhar seu conhecimento e se tão ágil na resolução do meu problema.

Mix Mart Essentials

Aug 19, 2024  on Shopify

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

Ariel Splash

Aug 19, 2024  on Shopify

Support is awesome. I has having so much difficulty in the beginning but they patiently walked me through what I was doing wrong (not DSers fault). Being newish to this, the support was great. So far I love this app better than any other services out there.

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