Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,364)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Jasamy

Aug 23, 2024  on Shopify

Dsers provides outstanding service. They addressed my inquiries swiftly and resolved the challenges I was encountering at work. Chloe, in particular, was incredibly supportive and played a significant role in assisting me. This level of service definitely deserves a five-star rating. I am deeply thankful for their help.

Exchange llc

Aug 23, 2024  on Shopify

I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!

ChicPort

Aug 23, 2024  on Shopify

The experience with DSers-AliExpress has been excellent. The tool offers efficient order management and seamless integration with AliExpress and Shopify. Positives: Functionality: The integration with AliExpress and Shopify is well-structured, making order automation and management straightforward. Customer Support: Holly from the support team is incredibly helpful and friendly. She provides quick and useful responses, making the overall experience much more pleasant. Order Processing: The tool allows for efficient order processing with practical options like the API and Chrome extension. Conclusion: DSers-AliExpress is an excellent choice for dropshipping. The functionality is solid, and the customer support, particularly from Holly, is a significant advantage. The overall experience is very positive and recommended for anyone seeking an effective solution and quality support.

NexoVita Shop

Aug 23, 2024  on Shopify

I had the pleasure of working with Villanelle from DSER recently, and I couldn’t be more impressed. She tackled a complex mapping issue that was causing significant delays in my project, and her swift, professional handling of the situation truly saved the day. Villanelle’s expertise and efficiency are exceptional—she not only resolved the problem quickly but also ensured that everything was functioning perfectly. Her commitment to excellence and her ability to deliver under pressure are truly commendable. I genuinely appreciate her dedication and the outstanding service she provided. Thank you, Villanelle!

i.kids

Aug 23, 2024  on Shopify

Excelente atendimento! Villanelle muito obrigada ! Quanta excelência e profissionalismo. Grata por toda ajuda ! Deus abençoe grandiosamente a sua vida !

KOMODO

Aug 22, 2024  on Shopify

The agent was helpful. I'm not as tech savvy as I would like to be and they were very friendly and easy to work with to troubleshoot my problem.

Anime Arcadia

Aug 22, 2024  on Shopify

Dear DSers Team, I wanted to take a moment to express my sincere appreciation for the outstanding support I received from your team, particularly from Rfimp. The assistance provided was not only prompt but also incredibly thorough and helpful. Rfimp went above and beyond to ensure that all my questions were answered and provided clear guidance on how to optimize my use of the DSers platform. The level of professionalism and knowledge demonstrated was truly impressive, and I feel much more confident in managing my store's operations thanks to this support. Please extend my gratitude to Rfimp for the exceptional service. I look forward to continuing to work with DSers and highly recommend your platform to others in the e-commerce community. Thank you once again for your excellent service.

Influence View

Aug 22, 2024  on Shopify

I worked with Colleen today and she helped me quickly and efficiently. She made it so easy. I really appreciate her help! She was so kind!

Select Importados

Aug 22, 2024  on Shopify

Fui atendida por Selena que me tirou todas as duvidas. Ótima pessoa, gentil e muito prestativa! Continue com pessoas assim.

TonyFinger Store

Aug 22, 2024  on Shopify

Vivian helped me with all the questions I asked her. She is so much appreciated. I will recommend anyone with similar issues to her. Thanks, Vivian

QueroJá

Aug 22, 2024  on Shopify

Comecei minhas vendas a pouco e tive um excelente suporte da equipe para resolver meu problema de sincronismo.

LINI DELIDUKA

Aug 22, 2024  on Shopify

DSers Support is quite reactive and fast, very helpfull . Thanks to Colleen I could have the answers to my questions, any doubt has been cleared thanks to her!.

VenBikes

Aug 22, 2024  on Shopify

I highly recommend using DSers support. Selena has helped me resolve an issue that i have had for a few days now. Thank you selena!

Makepress

Aug 22, 2024  on Shopify

Fui atendido por uma pessoa chamada Isak, que me ofereceu um atendimento excelente, resolvendo todos os meus problemas de forma rápida e eficiente, sem atrasos. Além disso, ele foi extremamente simpático, o que me deixou muito satisfeito.

Preços Vip

Aug 22, 2024  on Shopify

Muito bom. Aplicativo nota DEZ e o suporte muito bom. Recomendo sem nenhuma duvida. Fui atendido pela Villanelle e resolvi os problemas que estavam atrapalhando a loja de entrar em funcionamento. Muito obrigado Villanelle.

AirAura Shop

Aug 22, 2024  on Shopify

Blanca was super helpful with trying to resolve my Dsers issue on Temu. Ultimately I had to reach out to temu but Blanca was definitely helpful, friendly and knowledgable. Thanks for your help!

Sha's Style

Aug 22, 2024  on Shopify

DSers is a solid app for managing dropshipping orders, offering seamless integration with AliExpress and efficient bulk order processing. While it has some limitations, such as occasional syncing glitches and areas where the user experience could improve, the exceptional customer service truly sets it apart. The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. Overall, DSers is a reliable choice for dropshippers who value strong customer support. Special thanks to Esfania for the wonderful service!

Everything on the Low

Aug 22, 2024  on Shopify

To be honest, this app has really great support. they were super patient with me even though I was taking forever haha.. Zoe is a great support assistant and she guided me on how to make a shipment, find the best suppliers and map the products. Now next time I will have way less trouble. I really recommend this app for beginners who are starting to Dropship like me. It was frustrating at first because I didn't know anything but thankfully she helped me :) Thank you for your patience DSERS.

Oferta Guarulhos

Aug 22, 2024  on Shopify

Fui atendido pela Aimee, a qual conseguiu resolver meus problemas, os quais eu já não via mais solução, mas o suporte da Dsers, me ajudou e muito. so tenho motivos para agradecer a todos.

LoveQuestPoster

Aug 22, 2024  on Shopify

“I had such a great experience with Dsers! The customer service team is incredibly kind and responsive. They answered all my questions quickly and handled everything professionally. It’s clear they really care about their customers. Highly recommend!”

Scroll to Top