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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Girls Galore

Aug 18, 2024  on Shopify

Very good service from Isak, he helped me, resolved my situations quickly, explains very well and is very friendly. I am happy with the service

Heart Whimsy

Aug 18, 2024  on Shopify

Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)

MYLA SPORT

Aug 18, 2024  on Shopify

Sandy went above and beyond for me today when I had a fulfillment issue. She not only explained it thoroughly to me step by step, but also actually went ahead and completed the whole order process that I was having difficulty with. I could not have done this without her today!

TechTrove

Aug 18, 2024  on Shopify

I loved Sandy service, she helped me a lot, she was very patient and helped me with everything, thank you for everything

KalinaKelly

Aug 18, 2024  on Shopify

I want to thank Isak for helping me with my issue. He was great and solved my problem! Thank you so much Isak!

The ink stone

Aug 18, 2024  on Shopify

Lena was extremely helpful. She answered all my questions and guided me in solving the problems I was having.

LePetitSabotier

Aug 18, 2024  on Shopify

Je tiens à exprimer ma gratitude envers Isak pour son aide exceptionnelle. Non seulement il a résolu mon problème rapidement, mais il l’a fait avec un professionnalisme et une courtoisie remarquables. Grâce à lui, ma boutique fonctionne parfaitement et je peux continuer à servir mes clients sans souci. Si vous avez besoin d’aide sur DSers, demandez Isak – vous ne serez pas déçu(e) ! Merci encore, Isak !

Global Shop Prime

Aug 18, 2024  on Shopify

Experiência EXCELENTE, fui muito bem atendido pelo Rafael, tirou todas as minhas duvidas, resolveu meu problema! Estava tentando há dias com o time do curso que comprei e ninguem resolveu. Mais uma vez, parabéns Rafael, continue sempre dedicado a entregar o melhor. Lyncon Ribeiro

XY thread

Aug 18, 2024  on Shopify

Lena helped me with my questions, and even pointed out the issues with my account I wasn't aware of. The app takes some time to get used to, but their customer service is amazing. Would recommend.

Pulora

Aug 18, 2024  on Shopify

Lena from the support team provided fast and efficient support. She quickly resolved my issue, ensuring that the order process went smoothly. I'm very satisfied with the service and the quick response time!

Ink Pulse

Aug 18, 2024  on Shopify

Sandy is the sweetest , shes so professional and is super helpful ! thank you dsers!!!!! would tottally recomendddddd !!!!!!!!

EmpireUniqueStyles

Aug 18, 2024  on Shopify

I really appreciate the help from the staff from DSERS it been very helpful, and I don't mind writing another one, this goes to SANDY he was very helpful and smart with this, because now my store is about to blow up. thanks to him :)

Lalic Joias

Aug 18, 2024  on Shopify

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve the issue, but the chat support was very helpful and professional. Shout out to Blanca, one of the chat agents. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store

MarsMX

Aug 18, 2024  on Shopify

La atención a mis dudas fue excelente, muy amables y con mucho conocimiento del tema, la ejecutiva es muy eficiente.

Severica

Aug 18, 2024  on Shopify

Shout-out to Maria who helped me to clarify some questions I had fulfilling my first order on my store, I was breaking my head trying to figure out a couple of things and she helped me to clarify everything. She was very fast to reply to me and her english is also amazing.

Homely

Aug 18, 2024  on Shopify

Rita with customer support was so patient and helpful and went above and beyond to make sure I understood the process. Thank you Rita!

Jars of Grace

Aug 18, 2024  on Shopify

Huge thanks to Blanca. The support I received was prompt and incredibly useful. Blanca quickly understood my issue and provided a clear, effective solution. Her professionalism and friendly approach made the entire process stress-free. I couldn’t have asked for better assistance!

Giggly & smart

Aug 17, 2024  on Shopify

hello , I am fuly satisfy whit the Dsers customer service . Sandy (the personne who help me) was very usefull and very gentle, i am happy :)

Octane & Opulence

Aug 17, 2024  on Shopify

Jesse was very helpful and very fast to help with my queries, DSERS is a great platform and I'm learning quicly! Thanks Jesse :)

Ladies Valley

Aug 17, 2024  on Shopify

Customer Service representative Sandy was very helpful to understand my issue and providing the solutions accordingly.

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