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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

QueroJá

Aug 22, 2024  on Shopify

Comecei minhas vendas a pouco e tive um excelente suporte da equipe para resolver meu problema de sincronismo.

LINI DELIDUKA

Aug 22, 2024  on Shopify

DSers Support is quite reactive and fast, very helpfull . Thanks to Colleen I could have the answers to my questions, any doubt has been cleared thanks to her!.

VenBikes

Aug 22, 2024  on Shopify

I highly recommend using DSers support. Selena has helped me resolve an issue that i have had for a few days now. Thank you selena!

Makepress

Aug 22, 2024  on Shopify

Fui atendido por uma pessoa chamada Isak, que me ofereceu um atendimento excelente, resolvendo todos os meus problemas de forma rápida e eficiente, sem atrasos. Além disso, ele foi extremamente simpático, o que me deixou muito satisfeito.

Preços Vip

Aug 22, 2024  on Shopify

Muito bom. Aplicativo nota DEZ e o suporte muito bom. Recomendo sem nenhuma duvida. Fui atendido pela Villanelle e resolvi os problemas que estavam atrapalhando a loja de entrar em funcionamento. Muito obrigado Villanelle.

AirAura Shop

Aug 22, 2024  on Shopify

Blanca was super helpful with trying to resolve my Dsers issue on Temu. Ultimately I had to reach out to temu but Blanca was definitely helpful, friendly and knowledgable. Thanks for your help!

Sha's Style

Aug 22, 2024  on Shopify

DSers is a solid app for managing dropshipping orders, offering seamless integration with AliExpress and efficient bulk order processing. While it has some limitations, such as occasional syncing glitches and areas where the user experience could improve, the exceptional customer service truly sets it apart. The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. Overall, DSers is a reliable choice for dropshippers who value strong customer support. Special thanks to Esfania for the wonderful service!

Everything on the Low

Aug 22, 2024  on Shopify

To be honest, this app has really great support. they were super patient with me even though I was taking forever haha.. Zoe is a great support assistant and she guided me on how to make a shipment, find the best suppliers and map the products. Now next time I will have way less trouble. I really recommend this app for beginners who are starting to Dropship like me. It was frustrating at first because I didn't know anything but thankfully she helped me :) Thank you for your patience DSERS.

Oferta Guarulhos

Aug 22, 2024  on Shopify

Fui atendido pela Aimee, a qual conseguiu resolver meus problemas, os quais eu já não via mais solução, mas o suporte da Dsers, me ajudou e muito. so tenho motivos para agradecer a todos.

LoveQuestPoster

Aug 22, 2024  on Shopify

“I had such a great experience with Dsers! The customer service team is incredibly kind and responsive. They answered all my questions quickly and handled everything professionally. It’s clear they really care about their customers. Highly recommend!”

Los Cojines de la Bea

Aug 22, 2024  on Shopify

I had a problem for days, I contacted Dsers support and Holly who helped me was able to solve it quickly, Thank you Holly for your kindness and good service.

My Store

Aug 22, 2024  on Shopify

Aqui está um comentário 5 estrelas para Aimee da DSers: ⭐⭐⭐⭐⭐ "Simplesmente encantado com o atendimento da Aimee! Ela foi mais que gentil, mostrou um profissionalismo exemplar e me ajudou em cada detalhe, tornando todo o processo muito mais fácil e agradável. Se eu pudesse dar 10 estrelas, daria sem pensar duas vezes! Aimee é a prova viva de que a excelência no atendimento ao cliente ainda existe. Obrigado por fazer a diferença!"

Time To Shop With Love

Aug 22, 2024  on Shopify

I had an outstanding experience with Wendy! Her response time was incredibly fast, and she went above and beyond to resolve my issue efficiently. Her professionalism and quick thinking were truly impressive. If you're looking for someone who provides exceptional support and gets things done swiftly, Wendy is the person to reach out to. Highly recommended!

Wellness Love

Aug 22, 2024  on Shopify

Aimee war sehr nett und hilfsbereit, hat mir geholfen mein Anliegen zu lösen. Toller service bei dsers, gerne wieder :)

Solessen

Aug 21, 2024  on Shopify

Sandy was great. Instant replies and helped talk and walk me through all of the trouble I was having.

Prime Projectors

Aug 21, 2024  on Shopify

Rita was EXTREMELY Helpful, gave me step by step instructions, and knew exactly how to fix my problem. THANK YOU!.

Lady Sense

Aug 21, 2024  on Shopify

Thank you to Lydia one of the Dsers support team for the excellent assistance. Your guidance and support were incredibly helpful as I navigated setting up my Shopify store. I appreciate your prompt responses and clear instructions. Thank you for making the process smoother and more manageable!

USINATOOLS

Aug 21, 2024  on Shopify

Precisei de ajuda a Rita prontamente me atendeu solicitou as provas necessárias e resolveu o meu problema. agradeço imensamente e com certeza recomendo a DSers. Obrigada pelo atendimento rápido e eficiente.

Solara

Aug 21, 2024  on Shopify

"I was having trouble fulfilling orders, and I wasn’t sure what to do next. Thankfully, I reached out to the DSers help center, where I was connected with Zina. She was an absolute lifesaver! Zina walked me through the entire process, explaining each step clearly and ensuring that I understood how to avoid similar issues in the future. The help center is already a great resource, but Zina’s exceptional support really took it to the next level. I’m so relieved and grateful for her help!"

Joluna

Aug 21, 2024  on Shopify

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.

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