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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

MobDent

Aug 24, 2024  on Shopify

Isak was very helpful and guided me through all the steps necessary to understand how to fulfill the orders!

CosmoClickStore

Aug 24, 2024  on Shopify

This was one of the best customer service experiences I've ever had, and I’ll definitely be recommending Rin to others based on this interaction. Thank you, Rin, for making what could have been a stressful situation completely stress-free!

Bambins et compagnie

Aug 24, 2024  on Shopify

Service plus que parfait ! J'étais en difficulté dans une étape et Villanelle a été aux petits soins pour me solutionner mon problème en deux minutes ! Je recommande vivement le chat Dsers, très réactif et performant ! Encore merci Villanelle pour ta patience et ta performance :)

Babes Fashions

Aug 24, 2024  on Shopify

I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.

Cool Anime Kingdom

Aug 24, 2024  on Shopify

Villanelle from support was great, she answered professionally to all of my questions and I have to say the DSers experience until now has been stunning.!

Glowing Art

Aug 24, 2024  on Shopify

Un grand merci à l'assistant pour son aide précieuse et sa patience. Il a pris le temps de bien comprendre ma situation et m'a donné des explications claires et détaillées. Grâce à ses conseils et son expertise technique, j'ai pu optimiser l'utilisation de l'application pour ma boutique Shopify. Cela m’a fait gagner énormément de temps. Je recommande vivement pour la qualité du support et l'accompagnement personnalisé !

My Store

Aug 24, 2024  on Shopify

I’ve been using DSers for a abit now, and it has completely transformed my dropshipping business. The platform is incredibly user-friendly and makes managing orders a breeze. The integration with Shopify is seamless, and the automated order fulfillment is a game-changer. The ability to easily import products and manage inventory is a huge plus. Plus, the customer support team is responsive and helpful whenever I have questions. Overall, DSers is an essential tool for any dropshipping business. Highly recommend!

ckfinest

Aug 24, 2024  on Shopify

As a first time user, I was placing my first order with DSERS, chrissy was nothing but helpful and polite, she sent me screenshots of exactly what o do, she made the whole process so easy and she responded so quickly! her support has given me knowledge and confidence to place orders going forward. Thank you chrissy!

Rain drop diffuser

Aug 24, 2024  on Shopify

Rita was quick in responding to all my questions, excellent product knowledge and she was patient while I got everything sorted for my store. Great Work!

Contendr Store

Aug 24, 2024  on Shopify

I had a problem with sync with my Aliexpress account and the support team was wonderful! Lena was solved my problem in a few minutes! Thanks!

Luxara

Aug 23, 2024  on Shopify

amazing service, for fulfillment and sourcing it is amazing. integrates perfectly with my store and offers the best results compared to any other software designed for the same function. Support is also exceptional, this is essential for anyone's store.

Firefly Studio

Aug 23, 2024  on Shopify

I couldn't be happier with DSers, they make drop shipping so easy! And their customer service is literally the best on the planet!!! Krystal knocked it out of the park, just WOW!

GearUp - OTR

Aug 23, 2024  on Shopify

I am not the easiest guy to just take instruction when I am frustrated. But, Vivian understood my frustration and dealt with me in a calm, professional manner. Better yet she explained things to me in a way that made sense. She helped me complete an order to successful conclusion. And it was more than that, she also was able to explain the confusing mapping procedure and other concepts. Vivian was knowledgable and extremely helpful. She was great!

Cosonix

Aug 23, 2024  on Shopify

So far the help center have been very nice , especially Selena whow has been super patient and helpful answering all my requests.

TeamLuna

Aug 23, 2024  on Shopify

I recently started using DSers for my Shopify store, and it has been quite an adventure! The website can be a bit tricky at first, but thankfully, Sandy was there to help me every step of the way. She answered all my questions and helped me fix everything that needed to be adjusted to successfully place my first order. Her support made a world of difference, and I truly appreciate her dedication. Now I feel confident moving forward with my dropshipping business! Highly recommend DSers for anyone looking to dive into this exciting venture!

Lryu/Harniel

Aug 23, 2024  on Shopify

Holly was incredibly helpful and knowledgeable. She quickly answered all of my questions about the product and provided me with all the information I needed to make an informed decision. Her professionalism and efficiency were top-notch.

Expandify

Aug 23, 2024  on Shopify

I had a fantastic experience with the support provided by Aurora at DSers. She was incredibly responsive, professional, and helpful in resolving my issue. Aurora went above and beyond to assist me.

halpi

Aug 23, 2024  on Shopify

Bonjour, j'ai pris contact avec le partenaire Dsers , il m'a pris en charge rapidement, ses conseil étaient clair, avec des capture d'écran j'ai u aucun problème à régler mes paramètre avec son aide. Courtois et patient , je recommande vivement Son aide. Cordialement

Fbanshop

Aug 23, 2024  on Shopify

Really great and there are people to help you make sure you get and do what you need. The service is outstanding

Mi tienda

Aug 23, 2024  on Shopify

tube problema con retraso de envio y Vivian me hizo una gran ayuda y excelente ayuda si buscáis que ayude alguien buscar a vivian es el mejor en todo mis respetos volveria que me ayude vivian

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