Brand new to this and I am still getting set-up but Celia and DSers provided excellent service. Answering my many questions with patience while doing so in an efficient manner. I'm sure that as a newbie I will have many more opportunities to interact with them.

Exceptional Support from Wendy at DSers! I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board! Thank you, Wendy, for your exceptional support!

First time I needed to chat with the support and Zina did a great job explaining step by step making much easier to solve my problem!

This app is fantastic and a huge help! I highly recommend it to anyone. The customer service is outstanding, especially Zina, who went above and beyond to assist me! x

I had the pleasure of working with Rfimp for DSers services, and the experience was exceptional! Their expertise and support made the entire process smooth and efficient. Rfimp's guidance was invaluable, helping me navigate and optimize my DSers setup effortlessly. Highly recommend their services to anyone looking for reliable and expert assistance!

Very good customer service, replied within 2 minutes. Solved and explained all the issues quite quick.

I love the support team of DSERS they are quick to respond easy to deal with. I am satisfied with their service! keep it up!

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

I am new to DSers and needed some help with shipping questions. Chrissy was very helpful and guided me thru the process and was quick to respond. She went above and beyond.

"Chloe assisted me, and the service was excellent—quick, practical, and precise. I highly recommend using DSers.

Chrissy helped me sync my products from shopify. well helped i not what was done. Chrissy just just hit sync and it was done. My old supplier was a nightmare. DSers gives you full control of your business unlike others where you cant do anything if the product is discontinued or out of stock

Jacinta was very helpful with my issue today. Very knowledgeable and I was able to resolve my issue quickly.

Thank you so much, Chrissy for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Chrissy!

I only have thanks to say. Chloe was with me for 1 hour and a half helping me!! With a lot of patience, showing me the step by step to follow. And in this way she solved the big problem I had. In addition, she advised and guided me to have a better performance on the platform. Thanks Chloe!!! For more people like you!

Me atendio "Chrissy". La verdad que ha sido un encanto y ha tenido una paciencia infinita. Me a solucionado todos os problemas que tenia de una manera super facil y rapida. Ojala todo el mundo fuese igual.

I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck! Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved! Thanks so much, Chrissy, for your prompt and friendly help!

I got great help and service by Chrissy. He helped me solve my problem and now I can get back to fixing my store and publishing it

I had an issue with an order an Chloe fixed the problem immediately. Thank you very much. Great service.

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.