I had problem with out-of-stock on my store. I contacted Dser to ask support and a staff named "Vivian" promptly gave me useful instructions with clear screenshots and videos. I managed to solve the problem quickly. I'm happy with customer service from DSer and thanks again Vivian.

I greatly appreciate the prompt and efficient support provided by the DSers Support team, especially Myra, who was instrumental in resolving the issues I was facing. Thank you, Myra—you are outstanding! My sincere thanks also go to the entire team for their excellent work. Keep up the great job!

Vivian helped me very professionally. She spoke to me very friendly. Her service is really an added value. Really a topper. Thanks to her help I can now continue with my store. Thanks again Vivian, you are the best.

Colleen was very helpful and very responsive! Got my situation figured oiut in no time at all! Awesome job thank you!

Vivian has been a great help to me in giving me steps to properly fulfill my orders. Thank you so much!!!

Oivia was an amazing hepl for me today. Her answers are easy to understand and she had fast answers to my questions. Thank you!

When I was having technical issues with my store, I turned to their customer service live chat feature. Vivian jumped in chat to support . he patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues!

Vivian from customer support helped me thoroughly with my request. She went out of her way and sent me a screen recording of the steps to guide me.

Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.

Great features, easy to use. And most of all, really great service! I used to work with other platforms but decided to move to DSers, since the others have terrible customer service. And it was an amazing decision. Everything has been going great so far with DSers. I definitely recommend this for everyone.

Fiquei muito, mas muito satisfeito mesmo com o atendimento prestado por sua colaboradora "Zoe", uma menina muito prestativa que lidou pacientemente com minhas dificuldades de resolver o processo de integração entre as plataformas Shopify e AliExpress. Vocês estão de parabéns por contar com um atendimento humanizado que nos deixa seguros e tranquilos para continuar realizando nossos negócios sabendo que podemos contar com uma equipe de suporte tão especializada. Nota 100.

Blanca was amazing, she helped me out, big! hopefully when I need help again, which I will, we get connected! Thanks

Rfimp helped me to sync my order with shopify .It was very helpfull! Also he tought me how to chnage supliers when I need to change supliers. He sent me the blog with videos for me to learn how to change the suppliers.

I was very please with the quick service from Wendy at Dsers, answered all my questions in a clear way with screenshots to help me and solved my problem, I am very happy to be with Dsers.

"Thanks so much, Zico, for your quick and friendly help! You made the process easy and stress-free. I appreciate your patience and clear guidance. Keep up the great work!"

Quick Service, attentive and helpful. Contact to get something done and was resolved within minutes. Great service.

When I was trying to fulfill an order, no shipping options were showed. I contacted support and the issue was resolved within a few minutes. Also, the service agent, Aimee, was very friendly

Vorrei ringraziare per il supporto che ho avuto di Vivian, veloce e super efficace. Adesso che ho visto come funziona spero sempre di averla qui!

Merveilleuse conseillère qui m'a énormément aidé pour trouver des solutions rapidement. Je ne fais que recommander !

Colleen was very helpful to adjust my price view to canadian, fast service and very polite! Thank you