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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

My Store

Aug 19, 2024  on Shopify

Thank you Rfimp for supporting on my issue, I am understanding the processing of Shopify. Appreciated on your supporting

Montana Home & Kitchen Co.

Aug 19, 2024  on Shopify

Holly was very helpful, took extra time to prepare specific information for me. She was able to guide my understanding efficiently through the set process.

RevvedUpVisions

Aug 19, 2024  on Shopify

Service is really good! they helped me with my problem really quick and easily no problems whatsoever.

DOGO DOG SHOP

Aug 19, 2024  on Shopify

Very satisfy with Holly assistance, having a live chat 24/7 is very important for new dropshippers that are starting in this journey!

Todo Estudiante

Aug 19, 2024  on Shopify

Excelente atención del personal de DSers, en concreto Zoe, es agradable trabajar encontrándose con este tipo de persona que te ayuda.

Ma boutique

Aug 19, 2024  on Shopify

Blanca, service rapide rendu avec une efficacité hors pair, je te recommande fortement et j'espère que la compagnie pour qui tu travailles t'apprécie. Je te remercie énormément!

Bergo

Aug 19, 2024  on Shopify

it is anexcellevt service especilly custmer servece in solving problems and alwase cooperated and this is because MR. HOLLY was at the top of cooperation and sophistcation and helpedme solve my problem

Super Descontos

Aug 19, 2024  on Shopify

Ótimo aplicativo, suporte perfeito, rápido e sábio. realmente resolvem nosso problema! Atendente Villanelle muito obrigado, por compartilhar seu conhecimento e se tão ágil na resolução do meu problema.

Mix Mart Essentials

Aug 19, 2024  on Shopify

I just received Blanca's assistance and was awesome. Blanca was so helpful and patient that I could get all the solutions needed.

Ariel Splash

Aug 19, 2024  on Shopify

Support is awesome. I has having so much difficulty in the beginning but they patiently walked me through what I was doing wrong (not DSers fault). Being newish to this, the support was great. So far I love this app better than any other services out there.

JCN Associates

Aug 19, 2024  on Shopify

Easy to navigate, user friendly and the customer service is superb. Special thanks to Zoe for helping me answer all my queries even after giving her a hard time.

Orbinexcel

Aug 19, 2024  on Shopify

Very useful app to implement into shopify for the main websites such as Aliexpress and Temu. Customer support is always available and in one instance Luna provided me with all the information and help to solve my queries

Casa Esperta

Aug 19, 2024  on Shopify

Im very happy with the customer service Dsers, Jacinta was very kind and helped me on all journey. Thanks

Your Happy Pet Shop

Aug 19, 2024  on Shopify

Christy was very helpful in resolving my account creation. I was very frustrated, and because of her expertise it was resolved, and I was happy and relieved

TopTrendyDeals

Aug 19, 2024  on Shopify

Very fast support, I just texted and they responded in less than 30 seconds. All problems were solved.

NexGen Commerce Shop

Aug 19, 2024  on Shopify

I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience. Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication. As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work! Fred Customer Services - NexGen Commerce Shop

Reed Hamilton

Aug 19, 2024  on Shopify

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Kid Hub

Aug 19, 2024  on Shopify

I had a great and helpful experience with Celia resolving my problem. She was prompt to solve my issue in a kind and smooth way. Highly recommend Dser for the amazing customer service. Thank you Celia for your great service!!

Neck Pain Fix

Aug 19, 2024  on Shopify

Ritta was helpful and pleasant. I do not know if my questions was answered completely. But I got a work around.

Ostuklikk

Aug 18, 2024  on Shopify

Hi Lena, I wanted to take a moment to thank you for the outstanding support you provided on DSers. Your assistance was prompt, professional, and incredibly helpful. You made the process much easier, and I truly appreciate your dedication to resolving the issue quickly. Thank you once again for your excellent service. It made a big difference!

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