Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Capulux

Aug 17, 2024  on Shopify

The support is really quick. Vivian, one of the supporting staff, reply and fix my problem within 5-10 minutes, which the customer support really is one of the best I have experienced

Patty & Ally

Aug 17, 2024  on Shopify

I spoke with Holly and she was accommodating. She answered my question and gave me step-by-step instructions on how to fix my problem. I wish Holly were available to answer all of my questions.

galaxy-canvas

Aug 17, 2024  on Shopify

Amazing customer service. The app takes some time to get used to, but their customer service is amazing. Would recommend.

Itens Uteis com Desconto

Aug 17, 2024  on Shopify

Tinha umas dúvidas com relação ao uso correto do app e recorri a ajuda do suporte pelo Messenger e o atendente Ivan me ajudou com muita eficiência! Estou muito feliz e satisfeita com o atendimento que ele me prestou, pois tirou minas dúvidas e me deu uma informação valiosíssima ao qual me ajudou muito! Muito obrigada! I had some questions about the correct use of the app, so I reached out to customer support via Messenger. The representative, Ivan, assisted me with great efficiency! I am very happy and satisfied with the service he provided, as he not only answered all my questions but also gave me invaluable information that was extremely helpful! Thank you so much!

Tech Filtro

Aug 17, 2024  on Shopify

Taxa de resposta muito rápida do Colleen, a comunicação é clara uma nota 10/10 e o aplicativo e bem alto matico de usar. 100% recomendado.

Chris's Wonders

Aug 17, 2024  on Shopify

I want to give a huge shoutout to the DSers team, especially to Vivian. I ran into a pretty tricky issue, and honestly, I was a bit lost. But Vivian was an absolute lifesaver! She quickly grasped the problem and patiently walked me through each step, making everything crystal clear. Her professionalism and friendliness really stood out — the issue was resolved, and I could get back to work without any delays. Vivian is a true professional, and thanks to her, I’m confident that DSers is a reliable service. Big thanks! https://chromewebstore.google.com/detail/dsers-aliexpresscom-produ/mmanaflgaempokjfbeeabkadnkoidjam/reviews https://www.trustpilot.com/evaluate/dsers.com

Lar Utilidades

Aug 17, 2024  on Shopify

Muito bom atendimento da Selena, me ajudou, resolveu minhas situações rapidamente, explica muito bem e tem muita simpatia. Estou contente com o atendimento

Openly Gay Animals

Aug 17, 2024  on Shopify

I had a great experience working with Vivian. She was incredibly helpful in resolving a tricky fulfillment issue on my Shopify store using DSers. Vivian quickly identified the problem and guided me through the steps to fix it, ensuring that my order could be processed smoothly. Her expertise and prompt support made all the difference. Thank you, Vivian, for your outstanding service!

MINIBALLERINI

Aug 17, 2024  on Shopify

I wanted to express my gratitude to Colleen for her outstanding support. Her assistance has been invaluable and truly appreciated. Thank you for your excellent service!

Gone Viral Goods

Aug 16, 2024  on Shopify

DSers‑AliExpress Dropshipping pairs well with Shopify. They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

EazyBuyCA

Aug 16, 2024  on Shopify

I'm thoroughly impressed with the customer support at DSers, especially with Selena's assistance. She was patient, knowledgeable, and resolved my issue in no time. It's great to see such commitment to customer satisfaction. Selena truly went above and beyond!

Buddy Display

Aug 16, 2024  on Shopify

Wendy was super communicative and fast. Provided the right solution within a few minutes. In general support from dsers has always been very fast and good.

Yalo Auto Concept

Aug 16, 2024  on Shopify

Aurora Woww amazing services really good follow up and help me so d'ont hesitate to used the services of Dser Aurora Super Service bon suivi et m'a aider donc hésitez pas a demander les service de Dser

WikiWiki

Aug 16, 2024  on Shopify

Great and fast support. Everything is cool! Recommend. Special thanks to Vivian from DSers support team.

Tiny World Shop

Aug 15, 2024  on Shopify

I am very impressed with the support Tiffany from the DSers support team gave me today. She showed great patience and most importantly solved my problem. Let's hope that every support works like this !

Your Choice

Aug 15, 2024  on Shopify

Rita saved me. Really helpful and always patience with my impatience. She explained me every step in the Dsers app. Thank you Rita

Coverlee

Aug 15, 2024  on Shopify

Hi, I had some questions about the fulfillment process and had chat with Rfimp. Their service and help was perfect and super agile to solve my issues and clarify my questions. Super satisfied! :)

Doodle Ware

Aug 15, 2024  on Shopify

I’ve been using the DSers app for a while now and I’m very satisfied with its functionality. I would especially like to thank Zina, who has been incredibly helpful and patient. Zina is always ready to assist and provide support, no matter the time of day. Thanks to him, the process of managing products and orders has become much simpler and more efficient. DSers is not just a tool, but also a team of people who truly care about their users. The app is intuitive, easy to use, and offers many useful features that make running a dropshipping store much easier. I highly recommend DSers to anyone looking for a reliable and versatile solution for managing their online business.

Artefight

Aug 15, 2024  on Shopify

super servizio clienti.Rfimp e stato molto veloce ad aiutarmi a capire e risolvere il problema.molto soddisfatto

My Store

Aug 15, 2024  on Shopify

Sandy did a wonderful job at helping me out on the customer live chat! Exceptional customer service :)

Scroll to Top