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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

New Mamis

Aug 28, 2024  on Shopify

Quick Service, attentive and helpful. Contact to get something done and was resolved within minutes. Great service.

WattWielder

Aug 28, 2024  on Shopify

When I was trying to fulfill an order, no shipping options were showed. I contacted support and the issue was resolved within a few minutes. Also, the service agent, Aimee, was very friendly

NiqueUnique

Aug 28, 2024  on Shopify

Vorrei ringraziare per il supporto che ho avuto di Vivian, veloce e super efficace. Adesso che ho visto come funziona spero sempre di averla qui!

Miaoumia

Aug 28, 2024  on Shopify

Merveilleuse conseillère qui m'a énormément aidé pour trouver des solutions rapidement. Je ne fais que recommander !

Bilankas.world

Aug 28, 2024  on Shopify

Colleen was very helpful to adjust my price view to canadian, fast service and very polite! Thank you

Noun Mall

Aug 28, 2024  on Shopify

Wendy is fast on get the help I needed and go beyond the help with just answer my question but also show me step by step to get it right.

M.Shahin

Aug 28, 2024  on Shopify

nice and helpful customer service people. Specially Selena, Nice, Helpful and very patient. Thanks a lot

Grabandgogoods

Aug 28, 2024  on Shopify

app is great but even better is Sandy who helped me out to fix an issue I could not figure out. I was watching videos online but still did not work. I messaged the help desk and Sandy figured it out and everything was fixed in a few minutes. awesome job mate!!

boost-up

Aug 27, 2024  on Shopify

The fastest and most professional service I've come across. Solved a problem I don't understand for 3 hours. The best representative I've met.

JK Hub

Aug 27, 2024  on Shopify

app is easy to use, the support team are very prompt to reply if somewhere stuck during the work great assistance for trouble shoot, thank you!

A Hundred Ways

Aug 27, 2024  on Shopify

Honestly, Dsers always seemed a bit overwhelming however I contacted support and was connected with Maria. SHe was fantastic she answered all of my questions, as I needed to connect my Tiktok Shop US and import products correctly (tiktok is very picky) she helped me through each step and was very patient and informative. She is the reason I decided to stick with Dsers instead of any other app and I tried many other prior to this.

Pampered Pets Bazaar LLC

Aug 27, 2024  on Shopify

As far as customer service Sans has provided me top-notch 10+ as far as I'm concerned. I'm a novice to all of this and Sans had so much patience with me. She is amazing and I so appreciate her.

Lightwerxshop

Aug 27, 2024  on Shopify

Jesse was very helpful and provided me with the insight that I needed regarding my questions. Usually, when I have a question or need help, random people will offer help in exchange for money. However, they were able to provide me with the answers I needed and they were very patient with me. They even sent me a video to further explain to me what to do. I am very satisfied with the customer service I received today.

Akar'Goods

Aug 27, 2024  on Shopify

I had the pleasure of being assisted by Sans, and I must say, his service was exceptional! Sans was incredibly helpful and went above and beyond to ensure all my questions were answered. He made the entire process smooth and stress-free. It’s rare to find such dedicated and attentive support these days. Thank you, Sans, for your outstanding assistance!

Stormble

Aug 27, 2024  on Shopify

I just got started using this application. However, I experienced an issue which i escalated to Customer service. The issue was resolved swiftly. Thanks to the patient and knowledgeable Customer service representative who was amazing with the approach of resolution. Weldone to the Team. Hopefully its a start to a wonderful experience with DSers

HDTT Supplies

Aug 27, 2024  on Shopify

Isak instantly was able to find my issues through sms. True patience and deep diving skills to get to the core of my issue within minutes. Thanks Isak

Poster Kings

Aug 27, 2024  on Shopify

really good customer service, Sandy was really helpful and patient took lots of time to help me with my problem until it was fully fixed. would recommend.

My Store

Aug 27, 2024  on Shopify

great website, high effective and time saving for anyone trying to build their ecommerce store. highly recommend.

Skin Art Miami

Aug 27, 2024  on Shopify

LYDIA WAS GREAT VERY HELPFUL AND PACIENT AND OVERALL VERY PROFESSIONAL. SHE GUIDE ME THRU ALL THE STEPS I NEEDED TO START MY DROPSHIPPING. THANK YOU FOR THE EXCELLENT SERVICE LYDIA!! IM VERY GRATEFUL

Vibe Shop

Aug 27, 2024  on Shopify

I am very satisfied with the information provided, it helped me to set the first order, I am very satisfied

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