Great Live Chat Service to help me with a specific need. An overall great experience of this app so far

Bonjour, Je tiens à vous remercier chaleureusement pour l'aide précieuse que vous m'avez apportée. Je viens d'ouvrir une boutique en ligne, et j'avais des difficultés à passer ma première commande en raison d'un message d'erreur concernant l'expédition. Grâce à vos explications claires et à votre réactivité, mon problème a été résolu rapidement et efficacement. J'ai particulièrement apprécié la rapidité de nos échanges et votre efficacité. Encore merci pour votre soutien et votre professionnalisme. Bien à vous, Pierre

DSers provides 24/7 live chat support. When I needed help, the support was available almost instantly. The staff member, Zina, was very friendly and helpful.

Hi, I encountered a shipping issue with my order and received a confusing message about SKU selection. Dsears' support team quickly stepped in and provided excellent assistance. They promptly analyzed the problem, offered clear instructions, and helped me identify an alternative SKU that resolved the shipping issue. Their quick response and effective solution were greatly appreciated. Highly recommend Dsears for their outstanding support!

Vivian was very attentive and answered all my questions. He assisted me from start to finish. Thank you so much for your support!

The supporting team is amazing. I've had Lily, she helped me immediately and was very kind. Thank you Lily

Sure! Here’s a review for you: I had a great experience with Dsers’ agent. The response time was excellent, which made the entire process smooth and efficient. Highly recommend their service for anyone looking for prompt and helpful support!

Thank you Wendy from Dser. When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Had a quick question about a minor point of confusion regarding fulfillment. Aimee helped me out quickly, and my issue was sorted! Love her positive attitude during the whole thing!

customer support service is amazing for quick solving problems with a patience and professionality. Until now I met Zina, Cloe and Villanelle. All are extremely respectable and professionals. Many Thanks to Dsers staff

O suporte fez um excelente trabalho, foi muito paciente e atencioso mesmo eu ter demorado mais um bocado uma vez, melhor experiencia que tive na dsers até agora.

Jacinta was very helpful when I couldn't access my app. She was very patient and professional as we together navigated through what I thought was a huge mess! She untangled it like the professional that she truly is. Thank you Jacinta!!!

Der Support von DSern hat sich schnell gemeldet und mir bei meinem Problem geholfen. Obwohl die technische Schwierigkeit bei meiner Bestellung auf AliExpress noch nicht vollständig gelöst ist, wurde ich umfassend unterstützt und erhielt hilfreiche Vorschläge zur weiteren Vorgehensweise. Der Service war freundlich.

Great service. Fast reply from the customer service. Are willing to help and find the solution you're looking for!

it helps and solves everything for you. wonderful customer service that helps you immediately and is with you from the start until they help you solve your problem

Thank you so much, Luna for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Luna!

Thank you Chrissy for your great support and providing solid instructions to help me resolve my issue with DSer products showing "sold out" on my shopify store front end.

Célia me ajudou muito, obrigado pelas explicações, tirou todas as minhas dúvidas. Recomendo muito o dsers enquanto não tem um fornecedor direto para os produtos, é um app que salva muito a nossa vida. Mais uma vez obrigado.

A big thank to Rita for helping me with fixing a problem with pushing products to Shopify. Thank you!!

I had a problem ensuring that my Ali Express account was linked to Dsers and the agent was very professional and helpful. Thank you for the excellent service.