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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

diorana®

Aug 30, 2024  on Shopify

When I was having technical issues with my store, I turned to their customer service live chat feature. lydia jumped in chat to support . so patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues! lydia you are awesome

SterillPro

Aug 30, 2024  on Shopify

I had a problem with my order, I spoke to the live chat with MARIA and she was very helpful, she explained everything in detail and solved everything in less than 2 minutes, excellent service!!

Tot Tidy Traveller

Aug 30, 2024  on Shopify

really helpful. took a long while to resolve my issues but assistant was patient and supportive throughout. thank you!

Bagpleky

Aug 30, 2024  on Shopify

*Sandy* was incredibly helpful on the DSER app. Their expertise and patience made the process so much smoother. I truly appreciate their dedication and excellent support. Thank you, Sandy, for going above and beyond

Cae Ofertas

Aug 30, 2024  on Shopify

Ótimo atendimento que recebi pela da colaboradora Lena, muito atenciosa e educa, resolveu o meu problema de imediato. Muito Obrigado pelo suporte Lena e ao Dsers.

D's Delights

Aug 30, 2024  on Shopify

I messaged in today because I was having an issues with my products saying sold out. My DSers account management helper made it so simple for me to fix the problem. Isak was an amazing help and was such a pleasure to work with. Thank you to him and I would work with him anytime. I appreciate his timely response and quick help.

KungFuDeal

Aug 30, 2024  on Shopify

DSers has been a game-changer for my dropshipping business! The platform is super intuitive and makes managing orders so much easier. The ability to bulk place orders and sync products seamlessly with Shopify has saved me tons of time. Customer support is responsive and always helpful. Highly recommend for anyone in the dropshipping space!

everythingcoffee.ca

Aug 30, 2024  on Shopify

This is what customer service should be like. Lena was very professional,she was able to isolate my problem and give ma a fix that works. Great job Lena.

WilliamstonArt Studio & Shop

Aug 30, 2024  on Shopify

Zoe was super helpful. I was completely over my head and didn't know what I was doing she helped me, and I will definitely be back. Thank you, Zoe.

IN TREND

Aug 30, 2024  on Shopify

quite useful app and amazing customer from their team member Blanca resolved my issue with a few minutes I'm impressed with how caring they are about their customers

SHOPSUPERONLINE

Aug 30, 2024  on Shopify

Today i worked with villanelle. And she helped me too much for fulfill my order. She was very helpful and patient with me through everything. Thankyou villanelle............

Clean Aura Shop

Aug 30, 2024  on Shopify

DSers has to be the best DS service out there. The support they offer can not be competed with. In a business that moves fast, Dsers is the ideal partner. Thanks to Lucy and Chloe Their working speed and communication is amazing!

DIVANA

Aug 30, 2024  on Shopify

Excellent service, I'm thinking of Blanca who was so helpful and quick to analyze my situation. She was able to answer my questions and unblock my situation quickly. Thank you Blanca.

Happy Slipper

Aug 30, 2024  on Shopify

I can't recommend Chole enough for anyone looking to excel in dropshipping! From start to finish, Chole has been an exceptional supporter, guiding me through every step of the process with unparalleled expertise and dedication.

Patrick Finn

Aug 30, 2024  on Shopify

Great customer service. I was helped quickly and they even uploaded a few products for me as I was getting error messages.

Za'Daze

Aug 30, 2024  on Shopify

Maria was accommodating and responded to my questions as needed. I appreciate her help and she has done a wonderful job.

Athennia

Aug 30, 2024  on Shopify

Tenia muchas dudas sobre las funciones de Dsers y Krystal fue de muchísima ayuda, me tuvo mucha paciencia y me enviaba imágenes de referencia de las instrucciones paso a paso lo cual super agradezco!

EXTENSION LUXURY

Aug 29, 2024  on Shopify

Plataforma genial y la atención al cliente es brutal… en pocos minutos Sans solucionó mi problema! Enhorabuena

Scrubgun

Aug 29, 2024  on Shopify

Thank you Isak for great service! Got quick answers, clear instructions and felt understood. Big thumbs up <3

The Cute Stop

Aug 29, 2024  on Shopify

Great customer service here, had a problem dealing with my first order and Raphael fixed it for me in a matter of minutes. Definitely recommended.

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