I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck! Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved! Thanks so much, Chrissy, for your prompt and friendly help!

I got great help and service by Chrissy. He helped me solve my problem and now I can get back to fixing my store and publishing it

I had an issue with an order an Chloe fixed the problem immediately. Thank you very much. Great service.

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

I think DSers initially changed my product's price, which caused some confusion. However, Krystal from the support team quickly resolved the issue, making the experience smooth and stress-free. I'm grateful for the excellent support! Thank you Krystal

A Celia é uma ótima profissional, adorei o serviço, não demora pra responder, realmente um serviço fántastico.

Rita at Dsers has been truly amazing she helped with low stock I had no clue but with her expertise and kindness she helped me so much. She is a credit to your organisation and would always wish to speak with her if I had another query . Keep being amazing Rita x

Celia I am satisfied, with u good service, very fast and friendly, you are funny, I was stressed but I was able to solve it now. good jod celia

جدا جدا متعاونه وسريعه الخدمه لقد انقذتني كثيرا شكرا لكي كثيرا ماريا

One of the best support interactions i had. Lucy did great job helping me with my issue. She replied fast, her answers were helpful and easy to follow, plus she sent me detailed screenshots. Keep it up Lucy!

Good products and good customer service, highly recommended. Blanca from customer service was very helpful.

This has got to be one of the best chat help I have had in a long time. My help hung in there with me and never gave up plus left me with a bunch of information (screenshots) that I'm saving for the future.

i recently encountered a "sold-out" issue on my Shopify store, and I reached out to the DSers support team for assistance. I was incredibly impressed with the level of service I received. The support team was not only prompt in their response but also provided clear and actionable guidance that helped me resolve the issue quickly. Thanks to their expertise and support, my store is now running smoothly, and I no longer face the "sold-out" problem. I appreciate their professionalism, patience, and dedication to helping me find a solution. I highly recommend the DSers support team to anyone who needs reliable and effective assistance with their dropshipping business. Thank you for your excellent service! Rating: ⭐⭐⭐⭐⭐

Thanks for the good service, Adele was super kindness for me and tried her best. And dsers is nice app btw.

Hatte Probleme mit 2 inaktiven Shops. Problem wurde innerhalb von Minuten behoben. Schneller und hilfreicher Kontakt mit Chloe. Vielen Dank nochmal.

Zico, a DSERS live chat agent, got me all help i needed in moments - DSERS is the best service so far!

Thank you so much Wendy for your immediate response to my issue. I am very new at this, and you were very patient with me and very knowledgeable of my situation. I thank you very much and if I have any other issues, I will personally ask for you!

I had a nice customer service support experience with Rfimp. Good communication and simple to understand.

Rita was very helpful in explaining everything to me and fixing my issue. She also educated me on a few things that are very useful. She did a great job!!!