Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,724)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Swag & Wiggles Shop

Sep 05, 2024  on Shopify

Celia was very efficient in giving the answer to my question. It was quick and she provided screenshots as well. It hard to know someone's personality through chat, but I got the feeling that she was typing with a smile. Much appreciated! Dean

Cosmic Illumination

Sep 05, 2024  on Shopify

ok this app is seriusly impressive. I save so much time now with this for my dropshopping produc ; It lets you handle tons of orders at once. Free is plenty to start out and so finally i found this, really good clear step by step when you install tyoo.

lightmood

Sep 05, 2024  on Shopify

The customer service is perfect, thanks to Lena for helping me, I was severly struggling befor she helps, thanks again, great job

Lazyland

Sep 05, 2024  on Shopify

I had the pleasure of working with Raphael from DSers, and I couldn’t be more impressed. From the moment we started chatting, it was clear that he was both professional and knowledgeable. He took the time to truly understand my issue and didn’t just offer generic responses. Instead, he provided a clear path to solution quickly and efficiently. What stood out the most was his friendly and approachable demeanor. He answered all my questions promptly and made the entire experience feel seamless. I was left with not only a solution but a great impression of DSers thanks to his exceptional service. It’s rare to come across such a dedicated and empathetic customer service representative, and I’m so grateful for the help I received. I highly recommend DSers, especially if more of their team operates at the level of Raphael. Keep up the fantastic work!

Maryjanes Designs

Sep 05, 2024  on Shopify

I enjoy using DSers, anytime I have an issue they are quick to resolve it. Sans was my representative and was very helpful! I recommend using DSers for all your Dropshipping needs .

Dogman&co

Sep 05, 2024  on Shopify

I was having technical issues with my store, I turned to their customer service live chat feature and Blanca, from the support team, was very helpful and quick to answer.

Adoring Cat

Sep 05, 2024  on Shopify

I'm just starting but quite satisfied so far. And I can say support is prompt and comprehensive, especially agent Blanca :)

ampastel.com

Sep 05, 2024  on Shopify

All i need is just a guidance to start...dsers gave so much information where i could learn almost everything... the only things to do now is to start...thank you so much and the customer service is just great....

Adorelie™

Sep 05, 2024  on Shopify

Very nice service, answered all my Questions and was very polite from the Beginning. Totally Recommend

Queenofdrag.com

Sep 05, 2024  on Shopify

Dsers is good and quite easy to use, I had some trouble with an order and the customer service immediately solved the problem in 1 minute, thank you so much!

Asher Oak

Sep 05, 2024  on Shopify

The support team is always willing to help as well as go above and beyond. Lucy took the time to help explain with screenshots of the process!

Smile Lightly

Sep 05, 2024  on Shopify

when i was having issues Lucy helped me alot and she took alot of time with pacience. She was also ver profosional Thanks Lucy

Flacel

Sep 05, 2024  on Shopify

Villanelle l'assistante dsers de ce matin etait tres reactive et a l'ecoute. elle m'a resolu un grand nombre de problemes

Trend Rush

Sep 04, 2024  on Shopify

What truly impressed me was Blanca's willingness to go above and beyond to ensure that my issue was resolved to my satisfaction. She took the time to explain things in a clear and concise manner, and even offered additional solutions that I hadn't thought of.

BrightLine Shops

Sep 04, 2024  on Shopify

I am currently working with Wendy and she is fantastic! Super helpful, professional and informative! I hope to keep chatting with you for help with my Shopify store and Tiktok Shop! Thank you so much WendY!! :0)

Scrubgun

Sep 04, 2024  on Shopify

Thank you Lena for wonderful service! Got quick answers, clear instructions and felt understood. Big thumbs up <3

The Cute Stop

Sep 04, 2024  on Shopify

Great customer service here, had a problem dealing with my first order and Raphael fixed it for me in a matter of minutes. Definitely recommended. Selena was also very helpful while I was getting used to the way things work.

Reina LEUS

Sep 04, 2024  on Shopify

I placed my first order and didn't quite understand some of the process. I reached out to DSer and Chloe help me to understand the process. Chloe appeared to be very knowledgeable and super fast with her response. I felt very secure (as I'm always second guessing myself). She was very patient with me as she answered all of my questions. Thank you for being super fast and understanding!

AOshop.online

Sep 04, 2024  on Shopify

I love the 24/7 support. Many times on weekend we shop owners are stuck because most aps support is just not there 24/7. Thank you to Luna who just helped me understand how to find us shipped products. I also found I don’t have all buttons on my iPad. So if you are like me and work through different devices, you can copy the url back into dsers to find and import into dsers. But much easier when all buttons are showing on your pc. Thanks Luna for all your help! I will be in touch again soon as I grow,

anrashop

Sep 04, 2024  on Shopify

I am really happy with the cooperation and quick response and solution to all my problems. I chtting Colleen and he answered everything I asked. Thank you, Colleen.

Scroll to Top