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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,731)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

AktiveLife

Sep 10, 2024  on Shopify

Everything's great! There was a problem, the employee solved it very quickly and told me what to do step by step. Satisfied.

InovaAcess

Sep 10, 2024  on Shopify

Quero agradecer a Olivia pela atenção e prestatividade no meu atendimento e ajudar com o meu problema. Meu eterno agradecimento. Nota 1000

The Kitchen Nexus

Sep 10, 2024  on Shopify

I was really searching for assistant from everyone and anyone, finally, Olivia came and saved me from the furustration. she is a wonderful person and patient and wanted to assist me to the best that she can. I am so happy she was the one I was dealing with because she was assisting me via photos and not only chat. thank you once again, you are the top customer service I ever had for today.

Lavely

Sep 10, 2024  on Shopify

Isak was there to help me, even though his time was precious, he stayed with me for more than 1 hour, I thank him very much! What's more, he was very attentive and involved, while responding to my requests.

Sizzlingdeals

Sep 10, 2024  on Shopify

I am new to this Dropshipping, I had Isak help me out more in 1 interaction and achieve and learn more than with others. He was very patient and helped me out so much. I was very impressed and pleased. Now i feel more confident with proceeding. I know if i get stuck. Dsers will be here to help. A++ on the help.

RHP

Sep 10, 2024  on Shopify

app works fine, i ran to some problems with the syncing, but Sandy were really helpful to me, Thank you!

Petit roux

Sep 10, 2024  on Shopify

Les réponses étaient rapides, pertinentes, même la nuit! Très détaillées avec des images et des flèches pour chaque question. J'adore cette application.

FINE LINE QUALITY PRODUCTS

Sep 09, 2024  on Shopify

D-USERS ARE FAMILY, YOU GUYS GET A PROBLEM YOU HAVE GREAT SOLUTION TO MAKE IT HAPPEN FINE LINE QUALITY PRODUCTS SUPPORT D-USERS...

Liralis

Sep 09, 2024  on Shopify

Tive um problema com um pedido de um cliente e nao fazia ideia de como resolver. Entrei em contato com o suporte da Dsers e quem me atendeu foi a Neva, ela praticamente pegou na minha mão e me guiou passo a passo como resolver tudo. Neva, muito obrigado pelo atendimento, paciencia. Atendimento de extrema qualidade.

Wolves Fit

Sep 09, 2024  on Shopify

Precisei de atendimento, e esperava que teria dificuldades, porém, o analista Rfimp, super me ajudou! extremamente solicito, rápido, um atendimento excelente, não esperava! Parabéns!

LifEase

Sep 09, 2024  on Shopify

I am very satisfied with the fast and efficient customer service and especially thanks to Amy who really helped me with a problem that I was stuck on for a long time Thanks Amy

HousePaws

Sep 09, 2024  on Shopify

I had the pleasure of working with Wendy, and I couldn't be more impressed with her professionalism and dedication. She was incredibly responsive, always willing to go the extra mile to ensure that every detail was perfect. Wendy's expertise and knowledge made the entire process smooth and stress-free. Her friendly demeanor and clear communication made it easy to work together, and I would highly recommend her to anyone looking for top-notch service. I'm absolutely satisfied with the results and look forward to working with Wendy again in the future!"

Petrazy

Sep 09, 2024  on Shopify

I had a problem removing an old Shopify store from DSers. An agent with the name of "Rfimp" helped me out very quickly, super satisfied with the support team :)

Kurast

Sep 09, 2024  on Shopify

I had a great experience shopping on AliExpress. Selena provided excellent help, guiding me through the process and ensuring everything went smoothly. The customer service was prompt and effective, making my experience hassle-free. Highly recommend!

DEEKAYY

Sep 09, 2024  on Shopify

Selena was very helpful and guided me through all the steps necessary to understand how to fulfill the orders!

Pleasure 24-7

Sep 09, 2024  on Shopify

Great app and you make your life easier with Dsers, the support is amazing and very quick. The best by far is Olivia she always finds a solution for my problems!! Thank you guys.

AphroditesSecret

Sep 09, 2024  on Shopify

ich hatte ein problem mit einem produkt import an shopify aber dank Colleen dsers support habe ich das geklärt nochmals danke:D

Le Caneton

Sep 09, 2024  on Shopify

DSers support is very fast and efficient. They always answer quickly and eager to help. I'm a loyal customer for the past 2 years. Zina and Rfimp were very helpful during my last enquiry.

DreamChoice

Sep 09, 2024  on Shopify

I was little confused with the DSers mapping and Lena helped me really quick on solving my issue. The customer service is truely fast. Thankyou

Cookware Treasures

Sep 08, 2024  on Shopify

I had an incredible experience with Maria from the support team! From the moment I reached out, She was prompt, professional, and genuinely eager to help. Her communication was clear and courteous throughout, making the entire process smooth and stress-free. It's rare to find someone so dedicated to customer satisfaction!!

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