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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,731)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Roulf

Sep 12, 2024  on Shopify

Super nice customer support. Especially lovely helper Esfania. Thank you a lot. you were very helpful.

Svenska Husdjur

Sep 12, 2024  on Shopify

It was the best customer service I have ever dealt with. The person didn't give up on me even if I couldn't or didn't make progress. I gave up but the person at Dsers didn't give up on me. It made me fight on. Thanks for the hope and willingness to learn this. I will fix this =) Thanks!

My Store

Sep 12, 2024  on Shopify

I had an excellent experience with the live chat support. They responded to my queries quickly and provided clear, helpful guidance that resolved my issues quickly. The support team is knowledgeable and efficient, which made the entire process smooth and stress-free. I highly recommend their service.

Avelin Store

Sep 12, 2024  on Shopify

Esfania is the best and I can prove you if you want hahah. Solved my problem fast, love it. Where could I put 1000 stars please? ⭐⭐⭐⭐⭐

Assyrian Heritage Boutique

Sep 12, 2024  on Shopify

Ich bin absolut begeistert von DSers! Der Kundenservice hat mir über den Messenger extrem weitergeholfen. Das Team war sehr freundlich, zuvorkommend und hat mir alle Fragen detailliert beantwortet. Ich habe mich rundum gut betreut gefühlt und konnte dank der schnellen und professionellen Hilfe alle meine Anliegen klären. Vielen Dank an das DSers-Team für den großartigen Support!

SUPER COMPRAS

Sep 12, 2024  on Shopify

Sempre que preciso do suporte sou muito bem atendido. Fui atendido pela Blanca que foi muito gentil e eficiente em resolver meu problema. Recomendo Dsers a todos

InsanityAccessories

Sep 12, 2024  on Shopify

Their service is crazy and amazing at crazy levels, they give their whole heart and soul to help you until you succeed!!!!!

Lilies of the valley

Sep 12, 2024  on Shopify

Great and very fast customer service. Also the platform is super easy and straightforward to use to import products from AliExpress!

Omni Shop

Sep 12, 2024  on Shopify

Gostei muito do atendimento, a Chrissy conseguiu resolver um problema que eu n conseguiria resolver sozinho, muito obrigado Chrissy.

Warmyz.com

Sep 12, 2024  on Shopify

Chrissy was incredibly supportive and took the time to explain how to solve my problem. Thank you, Chrissy!

oldsouls.shop

Sep 12, 2024  on Shopify

perfect customer service support on time and very friendly. can't express how happy i am with the service. all i can say is "chloe is very smart and do help their clients with pure heart".

The Sustainable Kitchen Company

Sep 12, 2024  on Shopify

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

Animal Ally Co

Sep 12, 2024  on Shopify

I had a fantastic experience working with Maria on DSers! Her service was exceptional from start to finish. Maria was incredibly knowledgeable, responsive, and went above and beyond to ensure that all my needs were met. She made the entire process smooth and efficient, addressing all my questions with patience and professionalism. Thanks to her, I feel confident and well-supported in my endeavors. Highly recommend her services to anyone looking for top-notch assistance!

Vivid Vogue

Sep 12, 2024  on Shopify

I was able to get fast and quick answer for my questions, Celia was very helpful and has bright and Cheery personality

Minha loja

Sep 11, 2024  on Shopify

The support staff at Dsers are simply amazing! I've never had a question that didn't have a quick solution. Today, I was once again assisted by Rita, who showed above-average professionalism!

Shopetefy

Sep 11, 2024  on Shopify

DSers is a powerful tool for those running a dropshipping business with AliExpress. Its ease of use, strong integration, and efficient order management make it a popular choice. and one of the customer service representative was really great name "Celia"

Savin Deals

Sep 11, 2024  on Shopify

Sandy from Dsers was an absolute delight to work with. She guided me step-by-step through my first order, ensuring a seamless experience. Her attention to detail and willingness to go the extra mile made all the difference. I couldn't be happier with the level of customer service she provided. Truly a testament to Dsers' commitment to customer satisfaction.

Fluffy Friends

Sep 11, 2024  on Shopify

I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️

Wanter - Boutique

Sep 11, 2024  on Shopify

Dsers est une application génial qui nous traitement automatiquement nos commande je le recommande merci Dsers

Shop My Goods

Sep 11, 2024  on Shopify

Jesse was phenomenal in helping me with my issues! Assisted me in importing products from my Shopify store to DSers and set up the inventory tracker. Thank you so much!

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