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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,731)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Teddy Knows Best

Sep 17, 2024  on Shopify

I dealt with Bianca and she was nothing short of fantastic. Extremely helpful, kind and responsive and helped me sort my issue out. Highly recommend

Axer Online Store

Sep 17, 2024  on Shopify

Extremely satisfied with the service and the customer service is also efficient. thank you Bianca for the excellent service!

Maria Forte

Sep 17, 2024  on Shopify

Support is great, fast and helpful, thank you Krystal for replying to all my questions with such insightful answers and screenshots.

Hikesense

Sep 17, 2024  on Shopify

This app is amazing and the attendant Luna helped me pretty quickly with an issue that I had with a cancelled order, I am impressed with the outcome! Brilliant!

Path Of Praise

Sep 16, 2024  on Shopify

I couldn't believe that I actually got a live person to walk me through step by step on everything I needed to know. They were patient with me and also had a visual detailing where I needed to go. I really love the professionalism and the courtesy that they have for the members.

Hustle & Bustle Designs

Sep 16, 2024  on Shopify

I had a chat with Jacinta and it was very informative and helpful. Jacinta was quick at answering the chat and gave me the information I needed. Thank you,Jacinta.

Trendy Vibss

Sep 16, 2024  on Shopify

The service was excellent and the agent had a lot a patience and knowledge which helped resolve the issue I had with the inventory management.

Epicprods

Sep 16, 2024  on Shopify

I had an issue importing a product from Dsers to my Shopify store and Vivian was there to help me navigate me and find the solution so fast and easy . she is amazing and I wish to have her available every time I have an issue . she is so helpful and kind thank you so much Vivian

Anime Otaku

Sep 16, 2024  on Shopify

Just wanted to give a shout to vivian. Great customer service. She was kind, knowledgeable and super helpful. She answered all of my questions and provided the best solution. Thank you!

Living Luxe

Sep 16, 2024  on Shopify

Amazing Customer service, spoke with Vivian today in regards to an issue I was having, she guided me step by step to everything I needed to do and solved all the questions that I had. Amazing service, thank you Vivian for all your help :)

Ponto Compras

Sep 16, 2024  on Shopify

Myra is such a good helper. I had so many troubles and she solved them all! The best attendant ever!

Zilboo

Sep 16, 2024  on Shopify

Sandy was very professional and gave me very clear instructions. I recommend the customer service and the application.

Hero's Arsenal

Sep 16, 2024  on Shopify

Adele was so helpful! I asked so many questions and was confusing myself but Adele was very patient with me and just kept explaining everything for me. We went back and forth for about 1.5 hours trying to get stuff fixed and just explaining stuff to me. Very very helpful! It's been a very long time since I had that great of service. Keep up the good work and give this person a bonus for their outstanding customer service!

sensaura

Sep 16, 2024  on Shopify

i had an issue with my product, Chloe was quick to help and in no time pointed me in the right direction to get my issue resolved!! amazing service by Chloe!

Edu Kiddy

Sep 16, 2024  on Shopify

I must say Sandy helped me alot when I ran into trouble fulfilling an order in dser. She was very helpful and accommodating. Thanks alot. 10/10.

Ideal Store

Sep 16, 2024  on Shopify

Tive uma experiência excelente com o atendimento da DSers, graças à atendente Krystal. Ela foi extremamente prestativa, esclarecendo minhas dúvidas com clareza e rapidez. Sua cordialidade e atenção aos detalhes fizeram toda a diferença. Krystal realmente se importa com os clientes e oferece um serviço de alta qualidade. Recomendo a todos! Obrigado

xoxosexy

Sep 16, 2024  on Shopify

Villanelle did a great job helping me with my site and implementing the DSer's droppshiping. Spent a lot of time helping me out and it's much appreciated this is what makes the difference. The help.

K-Glow

Sep 16, 2024  on Shopify

I am very satisfied with the support Lucy gave me. Lucy was very patient, polite and helped me resolve my issues. Thank you very much!

luxuryRG

Sep 16, 2024  on Shopify

lucy es muy buena en su trabajo muy respetuosa y siempre me ayudo en todo mi proceso y pudo aclarar todas mis dudas

My Store

Sep 15, 2024  on Shopify

Thank you Blanca, your help was fundamental for my progress in the DSers app. thank you for your support I appreciated your help.

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