The app is amazing and the support is so helpful, Vivian helped me to clarify how to add new variants, thanks!

Wow! Vivian was great. She helped me with the DSERS/Aliexpress app. She was so patient and helpful. I had problems with my account signin, ordering, with payment. She helped me resolve everything. She was so patient. We were online almost an hour, yet she patiently took me through each step. I'm new at this so I really appreciated her kindness. Thank you.

Excellent service client ! L'application fonctionne parfaitement et répond à tous mes besoins.Je recommande vivement !

Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)

"I recently had the pleasure of interacting with the customer service, and her name is Myra, and I must say it was an outstanding experience! The representative was incredibly helpful, patient, and attentive to my needs. She went above and beyond to ensure all my questions were answered and provided clear solutions to my concerns. Her professionalism and friendly demeanor made the process so much easier. I truly appreciate the excellent service and will definitely recommend this company to others!"

I am extremely satisfied with the service provided by Vivian. she helped me quickly resolve an issue when importing products from AliExpress to DSers

HI, I have just started with DSers and I had a question about my first order. Selena was very helpful, she explained what the issue was and checked the details and updated my account and explained what I need to do next time, she was helpful and professional and efficient - I am liking DSers :)

Je suis véritablement satisfait de la réactivité du support clients Dsers, je m'explique : J'ai pris contact avec Rin sur Messenger pour un paramétrage que je ne pouvais pas réaliser par moi-même (je vous passe les détails). Rin a effectué ce paramétrage après notre échange et la confirmation de ma part par mail au support. Résultat, en moins de 10 minutes mon soucis était traité et je peux désormais continuer à avancer. Excellent support clients, excellente expérience même si on préférerait ne pas avoir à solliciter le service et pouvoir se débrouiller par nos propres moyens, quand il n'y a pas le choix, ça ne rigole pas ici =)

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His dedication and commitment were truly impressive. It's reassuring to know that the app not only performs well but also has a reliable and responsive support team to assist when needed.

Helpful team, its a bit hard to understand everything by yourself so the team support is great. Sandy is super helpful

I'm loving this app! It's very easy to use and import products to your store. I highly recommend it.

Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service

Thank you so much Holly for all of your help with placing and remapping my first order with DSers! I really appreaciate your patience, knowledge, kindness and expertise. You're awesome!

Great app, everything working fine for a few months now. And great support from Blanca, she helped me with product migration feature.

Thank you to Bianca and the Team for supporting me with some Tech issues. Very quick and very patient service

Je suis extrêmement satisfait du service que j'ai reçu avec l'assistante de DSers. Elle a pris tout le temps nécessaire pour m'aider à résoudre mon problème. Elle a été super patiente et m'a guidé tout au long du processus pour que je puisse finalement résoudre tous les problèmes que j'avais. Je lui suis très reconnaissant parce que ce n'était pas facile pour moi, mais elle a pris tout son temps avec beauoup de patience et de compétence" Merci Lucy!

I had a great experience with DSers support, thanks to Rhimph! They responded incredibly fast and provided me with clear, helpful guidance. Rhimph made sure all my questions were answered and helped resolve my issue efficiently. Excellent customer service – couldn’t be happier!

Thankyou so much Neva,Customer service for perfect.Helped me so fast didn’t let me wait at all.Assited with screenshots immediately and solved every doubt i had!Neva was great!!Would really hope i get connected with Neva next time!

I got excellent service from my agent Wendy. It was great, everything was fast, i didnt need to wait for too long, and helped me with my problem fast! So i didnt need to worry. Highly recommended.

Olivia was incredibly helpful and efficient! She quickly resolved my issues with order fulfillment, explained everything clearly, and followed up to ensure everything was running smoothly. Great customer service—highly recommend!