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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,731)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Tending Desk

Sep 21, 2024  on Shopify

The app has been good so far. Selena have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.

onlinepetmkt

Sep 21, 2024  on Shopify

I needed help resetting my password I kept doing something wrong.But with the help from Vivian I finally got it straightened out. Thankyou Vivian

Saavy Gift

Sep 21, 2024  on Shopify

Isak was very helpful with my first drop shipping order. I give him 5 stars all the way. Thank you Isak..

Solaced Living

Sep 21, 2024  on Shopify

Amazing 24/7 support Dsers is absolutely helpful with any issues you may have they are always there to help

Digital Bazarr

Sep 20, 2024  on Shopify

The overall experience was really amazing and helpful for me. Appreciate it Thank you sooo much ❤️

Mochipan

Sep 20, 2024  on Shopify

Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!

Planet de chiens

Sep 20, 2024  on Shopify

I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent. Thank you very much Jess for the service

Beauté Divine

Sep 20, 2024  on Shopify

J'ai jamais eu autant de difficultés à faire le suivi de mon stock. Quand j'affiche ma boutique sa marque stock épuisé. L'application est pas a 100% traduit en français. Difficile a comprendre.

Shopsunshineblossoms

Sep 20, 2024  on Shopify

This was my first order, and I guess I was doing too much. Lydia so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder. Thanks Lydia!

Boi Boi Baby House

Sep 20, 2024  on Shopify

My agent Maria she was very friendly, politely and very helpful, giving me a lot useful information on my very first order. Highly recommend the other merchant should use Dser, as they've got excellent customer service.

Bauru+Ofertas

Sep 20, 2024  on Shopify

Após atendimento feito pela Lydia, as dúvidas foram resolvidas prontamente e assim foi 100% resolvido o problema dos pedidos que estavam aguardando para serem processados, poucas pessoas prestam serviço com tanta atenção, você é nota 10. abraço..

Tezler

Sep 20, 2024  on Shopify

So far so good. I am trying this new app. Had a few questions and Rita was very patient and great to work with. Thanks Rita.

All Occasions 365

Sep 20, 2024  on Shopify

Maria did a great job. She was very patient and stayed with me the entire time as I was walking out the process of my first sale.

SpinGhar Online Store

Sep 20, 2024  on Shopify

"I had a fantastic experience with Maria from DSERS. She was incredibly helpful and attentive, guiding me through the process with ease. Her support made a significant difference, and I truly appreciate her dedication. Thanks MARIA.

Lumi Pet

Sep 20, 2024  on Shopify

Simple Interface and easy to use. Customer Support is always very fast and helpful. Especially I am grateful to Wendy.

KGOODSHOP

Sep 20, 2024  on Shopify

Dser is very powerful, convenient and fast. The staff Zico is very professional and responds to messages quickly. It is worth recommending

Trimmerlady

Sep 20, 2024  on Shopify

Ich hatte ein problem mit einer Bestellung, habe den support angeschrieben und mir wurde sofort geholfen. Bin mehr als zufriden. Top

Sporty Mall

Sep 20, 2024  on Shopify

As a newcomer to dropshipping and the platform, I am still in the process of getting familiar with all the features and tools available. While I haven't explored everything yet, I’m impressed with how intuitive the interface is for beginners like me. I plan to continue working with DSers and will have more feedback to share once I've had more time to use the platform fully. Looking forward to diving deeper into the features and seeing how they enhance my dropshipping business. Best regards, Hieu Nguyen

auroraan

Sep 19, 2024  on Shopify

Very excellent support team, suitable and available at all times. Special thanks to the honorable lady.Chloe

PinkEmotions.US Purses and More

Sep 19, 2024  on Shopify

I really appreciated the promptness and friendliness of Luna. It was a pleasure dealing with her. She made it simple. Thank you

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