Taranker.Com Logo
DSers‑AliExpress Dropshipping logo

Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,735)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Cailey's Finest Finds

Sep 27, 2024  on Shopify

THANK YOU WENDY FOR ALL YOUR HELP, EVEN THOUGH I TOOK ALMOST AN HOUR OF YOUR TIME! I HOPE ALL CUSTOMER REP IS LIKE YOU. THANK YOU FOR SHOWING ME SCREEN RECORDINGS AND MAPPING MY PRODUCT FOR ME!

Jappy Toutou

Sep 27, 2024  on Shopify

J'ai posé une question technique ce matin et très peu de temps après, j'ai eu une réponse simple, facile à comprendre et des plus explicites. Très satisfait de la réponse et j'ai peu corrigé facilement ma situation.

Sunday Icon

Sep 27, 2024  on Shopify

Wendy was extremely helpful! I needed assistance on a Saturday morning with an out of stock product someone had ordered and its shipping profile to Sweden. She helped me map a product that was out of stock and even provided a tutorial video to illustrate the correct method. LOVED the DSers-AliExpress Dropshipping assistance. Thank you!!!

Procasegear

Sep 27, 2024  on Shopify

I having trouble with DSers today and i,m asking any help to assistent from DSers his name is Zico he help me how to fix Place the order to alliexpress and finally he help me to fix evreting is working normal again i,m so happy to assist with him today,one more time thank you so much Zico all the best for you

Seaside-Montessori

Sep 27, 2024  on Shopify

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

GalGro

Sep 27, 2024  on Shopify

Olivia is very patient and timely in answering my questions, helped me solved my misunderstanding and helped me learn and navigate Dsers better, Thanks a lot!

Farafero

Sep 27, 2024  on Shopify

I'm very satisfied with customer support and Vivan helping me very well and please keep going and up, Thank you Vivian and thank you Dsers :)

Bijoux d'âmes

Sep 27, 2024  on Shopify

L'application est incroyable et le support est très utile, Aurora m'a aidé à clarifier comment ajouter de nouvelles variantes, merci !

Cubs & Cozies

Sep 27, 2024  on Shopify

I was having some trouble figuring out a problem with my account and immediately when i reached out for help, Vivian helped me solve it withing 15 minutes!

Kleen.Life

Sep 27, 2024  on Shopify

Only been using the app for a few weeks but I must say, the customer support is top notch. Selena , in particular, helped me out a lot in answering some basic questions!

Utili

Sep 27, 2024  on Shopify

Otimo atendimento, estava tendo problema com mapeamento e um anjo chamado Sandy me ajudou a resolver tudo. Otimo suporte!

Dentalflosser.co

Sep 26, 2024  on Shopify

I am extremely satisfied with the service provided by Zina. She helped me very quick and easy looking for the right price of my product, additionally teach me how to contact the product supplier. Great job Zina. So happy for your help. Big THANKS ZINA!

oldcarlton

Sep 26, 2024  on Shopify

Aurora was quick and effective resolving my issue, its rare to deal with real professional nowadays but i was in good hands

Tool Central

Sep 26, 2024  on Shopify

Top-notch support, love the product. Great free tool and automation resource for drop shippers. Easy to debug orders and track requests.

Nomad

Sep 26, 2024  on Shopify

I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!

Ma boutique

Sep 26, 2024  on Shopify

I had a hard time to connect on dsers due to technical issue. I sincerely appreciate your help Raphael and Celia, one of the best customer support assistants. They quickly resolve the issue and i can connect it on my shop now. Thank you for your time, the chat was very professional and helpfull. You are the best. Thanks for your patient..

VR Attachments

Sep 26, 2024  on Shopify

I am very satisfied with the costumer service given to me by Celia from the support team. I had a huge problem but i got the help i needed quickly and precisely. Very pleased with the experience.

ChoppedShop

Sep 26, 2024  on Shopify

maria from customer service was above and beyond on helping me and may she help others along the way

Ryans Archive

Sep 26, 2024  on Shopify

I would recommend Dsers-AliExpress to anyone as it’s a great service and I am super pleased with layout and the service I get for my store and the help centre was on point and thank you Celia for your assistance today

Vitrine Plaza

Sep 26, 2024  on Shopify

I received such an awesome customer service! They guided me in every step and I had no issues to use the app. Thanks a lot!

Scroll to Top