Le service client est top, ils sont très réactifs et disponibles 24h/24. J'ai pu avoir quelqu'un à 23h du soir (heure française). Luna a vraiment été géniale ! Elle a pu régler tous mes problèmes j'en suis ravie !

My thanks for Glória's excellent work, She was quick and accurate with her information...excellent professional!!! Thank you

I had a problem and the customer support, it was a very friendly women her name was Maria, helped me very fast.

Thank you so much, Chloe for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Chloe!

La atención de Luna genial super rápida y atenta en todo momento. Resolvio mis dudas y me ayudo con la orden de compra que quería hacer por primera vez. Gracias

I contacted Dcers support about a problem with my Shopify test store. I contacted Chrissy, unexpectedly for me it was support in Russian. My problem was solved in five minutes after writing several confirmations. This is probably one of the best support I've dealt with. Thank you Chrissy.

Adele was very kind and gave me the necessary support with screenshots to facilitate the process on my questions.

Luna, muito obrigado, você foi extremamente atenciosa, conseguiu me ajudar a resolver meu problema.

Thank you so much Ms Neva for your support. i feel alot relieved after the support and i am hoping the team will respond quickly in solving the price update. thank you dsers team.

Chrissy! done a great job, very professional and quick response. resolved my doubts and issues at a good pace. my first experience and a good one. Thanks Chrissy!

I am extremely satisfied with the service provided by luna. She helped me quickly resolve an issue when cancelling an order from AliExpress to DSers, she was super patient with me and was resolved very quickly, thank you so much

I like to appreciate their customer service. They are helpful—thanks to Tiffany, who is kind and helpful. Greetings and blessings

Nice customer service with Chrissy. Does not reply in "Can" response, she do understand my questions and reply professionally.

Excellent Customer Service, but Communication Options Could Improve I’ve been using DSers for my dropshipping business, and I have to say their customer service is fantastic! The support team is very responsive and helpful, especially when it comes to resolving issues quickly. They walked me through every step of the process, from account setup to order management, and I couldn’t be more satisfied with how knowledgeable and patient they were. That being said, the only improvement I would suggest is offering more communication channels beyond Facebook Messenger. While Messenger is convenient for some, it can be limiting. It would be great to have options like live chat on their website, email, or even phone support for more urgent or complex issues. Overall, DSers is an excellent tool, and the customer service team is top-notch. Expanding their communication channels would make the experience even better!

Chrissy supported me through out all my questions about Dsers, was truly helpful and patient, great service.

Estou muito satisfeito com os serviços e atendimento da Dsers, em especial ao atendimento da Chloe que me atendeu e solucionou minhas dúvidas de forma rápida e eficiente. Obrigado Chloe.

The support team has been incredibly helpful and responsive. They worked quickly to solve my issue and made the whole process smooth and easy. Really appreciate their dedication and professionalism!”

Zadalam proste pytanie na czacie i uzyskalam odpowiedz szybko i bez problemu. Dzieki temu moglam wrócic do mojego biznesu zamiast rozwiazywac problem z platformą.

I had a problem today with my Shopify store when connecting to Dsers, I contacted their support and luckily for me I got connected to Luna, I explained my problem and in a couple of minutes she informed me with the steps needed to fix my problem, and then I repeated what exactly what I will to confirm my understanding of the solution, she confirmed and I followed her instruction and in a matter of a minute I was able to log in again to my account, Luna was very helpful, supportive and she even did follow up with me to make sure that my problem is solved, thank you Luna for your amazing support.

Chloe was very helpful and understanding when questions where asked. helped me fulfil orders. helped me understand the process very pleased with the customer service I received.