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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,202)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

The Sustainable Kitchen Company

Sep 12, 2024  on Shopify

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

Animal Ally Co

Sep 12, 2024  on Shopify

I had a fantastic experience working with Maria on DSers! Her service was exceptional from start to finish. Maria was incredibly knowledgeable, responsive, and went above and beyond to ensure that all my needs were met. She made the entire process smooth and efficient, addressing all my questions with patience and professionalism. Thanks to her, I feel confident and well-supported in my endeavors. Highly recommend her services to anyone looking for top-notch assistance!

Vivid Vogue

Sep 12, 2024  on Shopify

I was able to get fast and quick answer for my questions, Celia was very helpful and has bright and Cheery personality

Minha loja

Sep 11, 2024  on Shopify

The support staff at Dsers are simply amazing! I've never had a question that didn't have a quick solution. Today, I was once again assisted by Rita, who showed above-average professionalism!

Shopetefy

Sep 11, 2024  on Shopify

DSers is a powerful tool for those running a dropshipping business with AliExpress. Its ease of use, strong integration, and efficient order management make it a popular choice. and one of the customer service representative was really great name "Celia"

Savin Deals

Sep 11, 2024  on Shopify

Sandy from Dsers was an absolute delight to work with. She guided me step-by-step through my first order, ensuring a seamless experience. Her attention to detail and willingness to go the extra mile made all the difference. I couldn't be happier with the level of customer service she provided. Truly a testament to Dsers' commitment to customer satisfaction.

Fluffy Friends

Sep 11, 2024  on Shopify

I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️

Wanter - Boutique

Sep 11, 2024  on Shopify

Dsers est une application génial qui nous traitement automatiquement nos commande je le recommande merci Dsers

Shop My Goods

Sep 11, 2024  on Shopify

Jesse was phenomenal in helping me with my issues! Assisted me in importing products from my Shopify store to DSers and set up the inventory tracker. Thank you so much!

My Store

Sep 11, 2024  on Shopify

Really great Customer Service. Reached out to them because I was having issues with setting up my account and editing my products and Sandy was a great help.

Cyber Street One

Sep 11, 2024  on Shopify

I am incredibly grateful for the outstanding support provided by Sandy in resolving the issues with my website. Her expertise and dedication were evident from start to finish. She approached the problem with a keen eye for detail and a solution-oriented mindset, ensuring that every aspect was addressed efficiently. Her communication was clear. Thanks to her help, my website is now running perfectly.

Essencial Wear

Sep 11, 2024  on Shopify

A Rin me ajudou ,muito !! e foi muito rapida e certa no atendimento ! me poupou muito tempo , aprendi bastante com o que disse ! Obrigado RIN !

AdornMe

Sep 11, 2024  on Shopify

Only started today dropshipping, needed help, contacted help desk and Rin at Dsers was patient and helped me with my issue, great service Rin, thankyou

My Store

Sep 11, 2024  on Shopify

Isak He gave me the answers I was looking for. I got a very quick feedback. Good customer service so far. Thanks

L'ideale

Sep 11, 2024  on Shopify

Service was great and quick. Helped me really quickly and solved my problem. Very satisfied! Thank you Isak!

R&A

Sep 11, 2024  on Shopify

i had the pleasure to speak with Villanelle and she helped me through a tough task for me she is extremely knowable about her job i hope i get her again. thanks ryan

Surf 2 Packers

Sep 11, 2024  on Shopify

Bianca was really patient sorting out an issue with our account. She was very clear and didn't hesitate in explaining the same thing twice, or even three times. Thanks Bianca, we really appreciate your help!

ANEA

Sep 11, 2024  on Shopify

"Incredible Service!" The support team was fast, efficient, and super helpful. They resolved my issue in no time, and their communication was clear. Highly recommend! Big thanks for Blanca.

KIVALA

Sep 11, 2024  on Shopify

Très bonne application et super pratique. Avec une assistance super réactive. Blanca a résolue mon problème en un rien de temps.

Nyroth Store

Sep 11, 2024  on Shopify

I appreciated Blanca for your quick respond and helpful support me around questions on products. Thank you so much!!

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