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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,364)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Pegue Descontos

Aug 09, 2024  on Shopify

muito bom pra trabalhar com a Aliexpress e o suporte muito qualificado e informado (fui atendido pela rita, resolveu meu problema com prontidão)

MyGifBox

Aug 09, 2024  on Shopify

I had an awesome experience with DSers! They responded super fast, were really friendly, and resolved my issue with care. It's rare to find such trustworthy customer service. I'll definitely be sticking with them. Highly recommend!

Grollys

Aug 09, 2024  on Shopify

I had the pleasure to work with Zena today, and, this is my first review EVER. I have never done a review for anything in the past. I am quite very satisfied with Zena because she responds very quick, for every question you have regarding the app she has screenshots ready. Easy to read and follow. If I could give 6 stars, I would have. Keep on going Zina!

loja TCYou

Aug 09, 2024  on Shopify

Muito obrigada Neva, me ajudou de mais, não sei o que eu faria sem você. me respondeu super rápido e solucionou meu problema bem rápido. me sinto muito grata.

PrettiBoo-Tique

Aug 09, 2024  on Shopify

I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.

Coussin

Aug 09, 2024  on Shopify

Une super application pour importer des produits et traiter ses commandes. Et surtout le support est vraiment excellent j'ai eu affaire à Colleen et tout mes problème ou interrogations ont été solutionné. Merci encore !

Nuror

Aug 08, 2024  on Shopify

I had an excellent experience with the support team. They were incredibly responsive and went above and beyond to resolve my issue quickly.

FREEDOM47

Aug 08, 2024  on Shopify

Myra was great, quick and responded quickly. as for the app, Its kind of unprofessional to me to have to get help through messenger. although myra ws very helpful.

LOVER HEELS

Aug 08, 2024  on Shopify

I worked with Jacinta today, and although I was a bit disappointed in my request, Jacinta as right there with me, and provided alternative solutions, and in the end felt so much better after our chat! Thank You Jacinta nice workin w u lEE-ON

RINCON DEL BARISTA

Aug 08, 2024  on Shopify

Ivan, me brindo un excelente servicio. Fué atento y respondió rapido. Resolví las dudas que tenia. Gracias Ivan!

TRACKD

Aug 08, 2024  on Shopify

Ivan has been so prompt with assisting me with my concerns and has guided me through each step of the way. We need more customer support friendly workers like him. His hard work and dedication doesn't go unnoticed. Keep doing a great job!

My Cute Bazaar

Aug 08, 2024  on Shopify

I had a great experience with the DSers online support team. They were quick to respond, knowledgeable, and resolved my issue efficiently. Their professionalism and dedication made the process smooth and stress-free. I highly recommend DSers for their excellent customer service!

My Store

Aug 08, 2024  on Shopify

Chrissy fez um excelente trabalho rapido e super eficaz e em português, muito bom serviço ao cliente.

Tremeno

Aug 08, 2024  on Shopify

I recently had the pleasure of working with Zico, who assisted me in fulfilling my order on DSers. They were incredibly efficient and knowledgeable about the platform, guiding me through the entire process with ease. Their attention to detail ensured that everything was handled perfectly, and their clear communication made the experience stress-free. Thanks to Zico’s expertise, my order was fulfilled quickly and without any issues. I highly recommend Zico for anyone needing assistance with DSers or any similar tasks. Their professionalism and dedication to helping others are truly commendable.

Ofertas Fabricante

Aug 08, 2024  on Shopify

Ivan from the Live Chat support helped me. The support team is very fast and comprehensive with its explanations!

Aproape Perfect Online

Aug 08, 2024  on Shopify

I use DSers for 9 months,best app for dropshipping Had a problem with sync one of my order on Aliexpress,started a live chat on Messenger with the most professional person seen for a long time,Chloe is her name,if you ever need help,hope you will chat with her,100% will hepl.

Nova Wear USA

Aug 08, 2024  on Shopify

I got help from Rita from customer support and she was extremely helpful and responded right away. Great customer support on this app.

Cat Cove

Aug 08, 2024  on Shopify

So far, I'm really liking this service. The customer service is quick to respond. Celia was a lot of help today.

My Store

Aug 08, 2024  on Shopify

Im happy to get the support today from Celia . very nice and patient answering all my questions .very satisfied . thank you Celia .

Exult Planet

Aug 08, 2024  on Shopify

Thank you so much, Rita for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Rita!

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