I have been using this app for about a year now - now I have 23 stores on it - I recently had an issue with AliExpress & Tiffany from DSERS sorted it all out for me in minutes. Absolutely no question, the best drop-shipping app available. Second to non. Thanks DSERS!!!

Maria was absolutely fantastic in helping to resolve an issue I had. She was so polite and quick to find a solution to the problem I had encountered. I'm really grateful for Maria's support.

The team at AliExpress (DSers) provided exceptional assistance in resolving my account issues. Their support staff is available 24/7 to address any problems. I highly recommend using this app with confidence.

Fui atendida pela consultora de suporte Holly, que teve muita paciência para entender minhas dúvidas e ajudar a solucionar o problema da minha conta.

Excelente atendimento na central de ajuda. Em especial Villanelle que me esclareceu tudo com rapidez e eficiência. Me tirou todas as dúvidas que tinha a respeito. Excelente profissional.

I worked with Villanelle today and she was very helpful and kind! She solved lots of my problems. Thank you Villanelle for your support! I really appreciate it :)

Fui atendida por Holly, o atendimento foi rápido e assertivo. Todas as dúvidas forma esclarecidas e prontamente solucionadas. Tudo perfeito

Live chat customer service is good so far. This is good experience for new member like me. Good hope so far.

Un grand merci à Holly qui m'a guidé et à su rester courtois et aimable tout au long des difficultés que j'ai pu rencontrés dans les paramétrage de mon compte DSERS. J'ai donc pu gérer mes commandes sans difficulté grâce à son aide. Merci encore Holly !

Very fast and helpful. Understood my issue at once and managed to guide me so I not only got the orders right but also learnt how to not make the same mistakes later.

La conocí por un Youtuber y me encantó la app, la uso continuamente, no la cambio por ninguna, además cuando pedí ayuda esta vino enseguida. Gracias

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much ...

Got help from Wendy. And she solved my problems in less than a minute, by finding the right supplier for my products. Really much appreciated!

Je suis tomber sur la meilleure assistante elle m’a guidé avec des consignes très claire elle est vraiment à l écoute ,Chloe est je pense la meilleure dans ce domaine

Today, I had an incredible experience with Celia. She is truly amazing. Not only did she make my day and assist me, but she also brought a smile to my face. Celia was exceptionally kind.

Exceptional Support Beyond Expectations I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest. From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved. What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable. Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did. In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is. If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

I want to give a huge shoutout to Rfimp for his exceptional customer service. I was mistakenly charged for the DSers app while I was still in my trial period, and as someone who had just started my online store with no customers yet, I wasn’t ready to commit to the advanced plan. Rfimp was incredibly understanding and efficient in resolving the issue. He quickly processed a refund for me, which was a huge relief. His professionalism and kindness really made a difference. Thanks to Rfimp, I can focus on growing my store without any extra stress. Highly recommend!

Holly was very helpful, I appreciated all the information she was able to provide — in a fast, friendly manner.

I have no words to thank Biana, she was my angel. Because I am new to Shopify and I didn't know what to do with customer orders and Bianca saved me and my store. Thank you so much for your excellent work.

Thank you for your fast reply and awesome input Lena!!! I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you. Your professionalism, patience, and genuine care in addressing my concerns were truly remarkable. You went above and beyond to ensure that my issue was resolved swiftly and satisfactorily. Your attention to detail and commitment to excellence did not go unnoticed, and it made a significant difference in my experience. Thank you for making a potentially stressful situation much more manageable and for exemplifying what outstanding customer service looks like. I am genuinely impressed and very appreciative of your efforts.