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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,364)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Muscle Baby Co

Jul 31, 2024  on Shopify

The dsers team was very helpful in showing me how to deal with import of product to my Shopify store and also work out how to use shop mapping. I’m new to DS, so any advice or help is so great for me to launch my site very soon!

PremiumObject

Jul 31, 2024  on Shopify

I just wanted to say thank you to "Selena" and her extreme diligence. Fast, simple, efficient, Thank you and have a nice day.

Ofertas Q tudo

Jul 31, 2024  on Shopify

The service is helpful, quick to understand my problem, and extremely efficient in resolving it. Thank you and congratulations.

Lu-minAir

Jul 31, 2024  on Shopify

Villanelle a été au top. Cette personne a répondu à toutes mes questions avec succès !! Si on pouvait choisir la personne au service client je choisirai toujours villanelle. Merci beaucoup pour le temps et la résolution de mes problèmes

Good Paws Schweiz

Jul 31, 2024  on Shopify

App is great for Dropshipping. Spoke with Luna through their customer service. Answered within minutes and resolved the problem within 2-3 messages. Highly recommend!

My Store

Jul 30, 2024  on Shopify

Ivan was AMAZING with assisting to have my Shopify store linked properly. Thank you for your knowledge and your time. You're the best!

Top Brand Advertiser LLC

Jul 30, 2024  on Shopify

Spoke with Luna, who was very helpful in helping me in a timely and professional manner to address some urgent shipping issues that I was having.

Kart It Up

Jul 30, 2024  on Shopify

I got excellent service from Adele after stressing out about an issue i have been having. Normally, you don't get service like this. I really do appreciate it !

My Store

Jul 30, 2024  on Shopify

Olivia is great; she helped me a lot with the problem I had been struggling with for a few days. I’m very grateful.

Cosas Que Me Importan

Jul 30, 2024  on Shopify

Estoy aprendiendo de cero y la app ha sido bastante amigable. El servicio al cliente a través del chat me ayudó muchísimo. Gracias, Vivian!!

TrendTopia

Jul 22, 2024  on Shopify

The services from Maria was brilliant. I just set up the Shop and didn't understand the whole thing, and I got two orders in, unfortunately the price was wrong. Maria helped me sorted out everything and very helpful. Great Service, Great Help!

Nuaform

Jul 22, 2024  on Shopify

I needed help processing orders, and Aimee provided prompt and very helpful assistance. I highly recommend DSers!

Luxorify

Jul 22, 2024  on Shopify

I was getting help from Zina. She answered all my questions instantly and knew the answer. Thanks to that person im not panicking.

IsoMeal

Jul 22, 2024  on Shopify

Bonne réactivité coté Français, merci tout particulièrement à Aimee pour son attention et sa rapidité de réponse !

Lojas Phaiva

Jul 22, 2024  on Shopify

A o DSers, e muito bom, uso e me atende no que preciso nas minhas operações, e simples de usar configurara.

Sanrio Center

Jul 22, 2024  on Shopify

I recently had the pleasure of working with Aimee from DSers customer service, and I am beyond impressed with the assistance I received. Aimee was incredibly nice and attentive, taking the time to understand my issue thoroughly. Her expertise and patience in guiding me through the solution were outstanding. She not only fixed my problem efficiently but also made the whole experience pleasant and stress-free. Thank you, Aimee, for your exceptional service! You’ve made a loyal customer out of me.

Paw Paradise

Jul 22, 2024  on Shopify

I work with Rfimp today, because i cant fix my problem with DSers. He is very cool guy, wich help me to fix all of my problems. Thank you for the fast and excellent service

The Vitality Flex

Jul 22, 2024  on Shopify

I encountered a problem in my store specifically with Dsers account. For a moment I thought I would lose my products in my store, so I asked for help from Dsers help center and I had an incredible helper, Vivian, she was so helpful and friendly like my store is for her. Thank you, Vivian, if there are 10 stars I will never hesitate to give you 10 stars. Thank you Dsers you take care of your clients with great and smart people as customer care agents.

$ Império da Oferta

Jul 21, 2024  on Shopify

Muito bom, suporte 100 por cento satisfatório e com muita clareza, muito bem explicado, me sinto extremamente satisfeito.

Hip♡Lips

Jul 21, 2024  on Shopify

I just started today and so far so good. Vivian was able to help me figure out how to import products from my supplier. Thanks

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