Today, I had an incredible experience with Celia. She is truly amazing. Not only did she make my day and assist me, but she also brought a smile to my face. Celia was exceptionally kind.

Exceptional Support Beyond Expectations I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest. From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved. What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable. Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did. In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is. If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

I want to give a huge shoutout to Rfimp for his exceptional customer service. I was mistakenly charged for the DSers app while I was still in my trial period, and as someone who had just started my online store with no customers yet, I wasn’t ready to commit to the advanced plan. Rfimp was incredibly understanding and efficient in resolving the issue. He quickly processed a refund for me, which was a huge relief. His professionalism and kindness really made a difference. Thanks to Rfimp, I can focus on growing my store without any extra stress. Highly recommend!

Holly was very helpful, I appreciated all the information she was able to provide — in a fast, friendly manner.

I have no words to thank Biana, she was my angel. Because I am new to Shopify and I didn't know what to do with customer orders and Bianca saved me and my store. Thank you so much for your excellent work.

Thank you for your fast reply and awesome input Lena!!! I wanted to take a moment to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with you. Your professionalism, patience, and genuine care in addressing my concerns were truly remarkable. You went above and beyond to ensure that my issue was resolved swiftly and satisfactorily. Your attention to detail and commitment to excellence did not go unnoticed, and it made a significant difference in my experience. Thank you for making a potentially stressful situation much more manageable and for exemplifying what outstanding customer service looks like. I am genuinely impressed and very appreciative of your efforts.

J'ai échangé avec Isak, personne très réactive et à l'écoute de mes demandes, au top je recommande

Super recomendo. Melhor plataforma, atendimento humanizado e super rápido! Até agora, só me da mais vontade de permanecer e divulgar! Super recomendo mesmo!

Sandy is amazing. They did a wonderful job helping me out getting my orders processed! Thank you for great customer service.

Excelente suporte! explicações detalhadas e claras. Além de rápida. DSERS tem funcionalidades que nenhum outro tem. super indico!

I worked with Villanelle today and she was very patient , informative, helpful, and reassuring! I was given positive reassurance and my questions were answered swiftly and in terms I could understand. I could only hope that when I need help again ( and I will ) that I get Villanelle to guide me ! Thank you Villanelle for your outstanding support!

Un grazie speciale a Bianca che mi ha risolto un problema <3 magari tutte le aziende avessero dipendenti così gentili e preparati!

"I absolutely love Dsers; they are highly professional and extremely easy to use for adding products to your store. Their response times are fast, and they are very helpful. I am still new to this business and am looking forward to learning more about how to use Dsers. Thank you."

The lady that helped me was amazing. She fixed my issue straight away. Best service i have received in a long time!!!

It was great to work with Dser's support team, especially Blanca, she helped me solve the problem quickly and also gave me helpful suggestions so that the problem would not happen again, it was great.

Agent Villanelle has been incredibly supportive and knowledgeable, guiding me toward the right solution as we continue the process—five stars!

Very grateful for the quick help. responded literally 15 seconds after I contacted them. helped with the order and everything was great, thanks again!

Luna was amazing with the customer service, I explained my issues and Luna easily showed me the solution to getting my products listed correctly and gave me helpfull tips and info on how to easily navigate and umderstand what is actually happening with the app

boa noite! QUERO AGRADECER A CELIA POR TER ME AJUDADO NO SISTEMA DSERS. FOI MUITO IMPORTANTE, POIS TENHO MUITA DIFICULDADE, PARA MIM É TUDO NOVO. SEI QUE DEUS ESTÁ NO CONTROLE. OBRIGADA A CELIA MERECE AUMENTO DE SALÁRIO ELA É ÓTIMA MUITO ATENCIOSA. GRATA.

amei o atendimento, super rapido e objetivo! me ajudou muito na duvida a qual eu estavo. suporte muito bomm!