Shopify Customer surveys apps 2026

PopUp - All in one

$5.99 / Month

8.2

1 Reviews

Perfect combination of multifunctionality saves time and money Show more

PopUp - All in One is a versatile Super App designed to streamline and enhance user interactions through a suite of powerful pop-up functions. It offers strategic tools like discount coupons that activate when users are about to leave, ensuring increased retention and engagement. Additionally, businesses can customize customer surveys to gain valuable insights, and grow their audience with easy email subscription options. The app also enhances the shopping experience by providing personalized product recommendations directly on the checkout page. Unlike standard pop-up solutions, PopUp - All in One introduces advanced features such as personalized user action triggers and comprehensive multi-language support. This makes it an indispensable tool for businesses aiming to elevate user engagement across various platforms and demographics.

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ECAI

8.2

1 Reviews

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LINEを活用し新規の販売数アップ、対応コストの削減に貢献します。 Show more

ECAI is an innovative application designed to enhance the capabilities of your official LINE account, offering features that go beyond standard functionalities. It helps businesses increase sales and customer retention by utilizing purchase data, surveys, and diagnostic tools to understand customers' preferences and purchasing history. With this valuable insight, ECAI enables the delivery of personalized messages tailored to each customer, thereby boosting engagement and sales performance. The app seamlessly integrates LINE information with Shopify customer data using email addresses as a trigger, allowing businesses to send "cart abandonment messages" via LINE to customers who have opted in. Additionally, ECAI supports advanced marketing strategies through step-by-step message distribution based on purchase data and dynamic rich menu switching. The app further aids team collaboration with tagging, flagging, assigning team members, and memo functionalities and enhances CRM efficiency with pre-written templates and scheduled individual messaging capabilities.

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Personizely: A/B Testing & CRO

$19-$149 / Month

8

77 Reviews

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Popups, Website Personalization and A/B Testing in one suite Show more

Personizely: Popups & Upsell is a dynamic platform designed to boost your conversion rates while offering deep insights into customer behavior. By collecting and leveraging data, this app allows you to craft a tailored strategy to create various types of popups and promotions, enhancing your website's personalization. With features that include upsell and cross-sell techniques, Personizely helps increase your average order value (AOV). Easily design and implement discount popups, free shipping bars, promotional bars, and sales motivator bars that seamlessly integrate with your store's branding. The platform also offers tools to grow your email list with quality leads through email popups and reduce cart abandonment via exit-intent offers. Moreover, understanding your visitors becomes easier with the integration of surveys, quizzes, and Net Promoter Score (NPS) tools.

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Nerdy Form Builder

$4.99-$6.99 / Month

8

22 Reviews

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Contact form. Form builder, Pop-up form, Product form. Show more

Nerdy Form Builder is an essential tool for e-commerce merchants aiming to harness the power of customer information. With its user-friendly interface, it allows you to craft engaging, customizable forms ranging from intricate surveys to basic contact forms, enhancing customer interaction and engagement. The data collected through these forms is invaluable for making informed business decisions and tailoring products and services to meet customer needs effectively. The app features customizable email notifications and auto-responders, ensuring timely communication with your audience. Additionally, Nerdy Form Builder supports the creation of multistep forms, pop-up forms, and those with conditional logic to improve the user experience. The ability to upload and attach files in notification emails further expands the app’s versatility. This tool is designed to optimize business operations, improve user interactions, and facilitate data-driven decision-making strategies.

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Precision Retail

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Customer surveys to improve loyalty and marketing effectivenes Show more

Precision Retail is a dynamic app designed to enhance customer engagement and foster brand loyalty. It offers post-checkout surveys that reward customers with discounts, encouraging feedback and interaction. Retailers can efficiently manage loyalty programs and utilize a comprehensive dashboard that presents detailed customer analytics through easy-to-understand graphs. The app facilitates seamless integration with Shopify, allowing retailers to connect effortlessly with their existing online stores. Additionally, it provides robust features for managing store credits and loyalty discounts, ensuring a streamlined rewards process. Precision Retail also enables users to export customer survey data to Meta, optimizing advertising strategies for targeted outreach. This app is perfect for retailers looking to gain deep customer insights and boost loyalty while enhancing their marketing tactics.

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ThoughtMetric Analytics

$99-$399 / Month

8

12 Reviews

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Marketing attribution for your e-commerce business Show more

ThoughtMetric is a powerful analytics tool designed to unify all your marketing efforts by integrating seamlessly with various marketing platforms. It provides a comprehensive view of which marketing channels are driving true conversions, eliminating the confusion of siloed data and multiple channels claiming credit for the same results. By employing sophisticated pixel tracking data alongside insightful customer surveys, ThoughtMetric accurately identifies the actual source of each conversion. This enables businesses to gain a clear understanding of their marketing ROI across all digital channels. With ThoughtMetric, marketers can optimize their ad spending, enhancing overall efficiency and boosting ROI. Additionally, the app aids in conducting post-purchase surveys to track how customers discover your brand, offering a deeper understanding of the customer journey.

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Fuzzy Surveys

6.9

12 Reviews

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Add polls & surveys to your stores post purchase page Show more

Fuzzy Surveys is a powerful tool designed to help businesses enhance their sales and customer satisfaction by collecting valuable insights directly from their customers. With an intuitive editor, users can effortlessly integrate surveys into the order confirmation screen, capturing critical feedback about customer needs and preferences. These insights have consistently demonstrated their ability to boost the average order value (AOV) and open up new marketing opportunities. Fuzzy Surveys allows for seamless setup of visually appealing surveys that align perfectly with your brand's order pages. By gathering feedback post-purchase, businesses can better understand customer behavior and identify high-performing sales channels or potential areas for conversion growth. Overall, Fuzzy Surveys empowers businesses to make data-driven decisions that fuel customer satisfaction and revenue growth.

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Forms: Interactive Surveys

$54.72 / Month

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Create engaging, interactive surveys effortlessly with Forms: Interactive Surveys.

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Postly: Customer Surveys

$14.99-$29.99 / Month

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"Effortlessly build and deploy surveys to gather actionable customer feedback."

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Zigpoll Customer Surveys

$25-$198 / Month

8.2

469 Reviews

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Post-purchase & on-site surveys for attribution, NPS, & more Show more

Zigpoll Customer Surveys is a versatile and fast-loading survey app designed to help businesses gather valuable customer feedback effortlessly. This multilingual and fully customizable tool allows you to create an unlimited number of surveys, which can be delivered to your customers through your website, email, or SMS without any coding requirements. Zigpoll's seamless integration with Shopify and your existing marketing tools makes it an ideal choice for optimizing various aspects of your business. By using AI-powered analytics and the intuitive dashboard, you can extract insights from zero-party data to enhance your business strategies, marketing efforts, and conversion rates. The app includes features like advanced post-purchase surveys for quality responses and abandoned checkout campaigns to identify and address pain points. Additionally, it supports Shopify's Order Status and Thank You Page Checkout Extensions, ensuring a smooth, integrated experience.

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KNO Post Purchase Surveys

$19-$299 / Month

7.9

86 Reviews

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Surveys for attribution, customer insights, and feedback. Show more

KNO Post Purchase Surveys is a user-friendly app designed to help businesses gain valuable insights from their customers through post-purchase surveys. It offers an array of features, including targeted audiences, pre-built templates, and benchmarking, along with advanced attribution models to assess the revenue impact from various channels, demographics, and shopping motives. By leveraging zero-party data, the app enables businesses to delve into customer motivations and foster deeper engagement through insightful survey actions. With multi-question and attribution surveys, KNO provides comprehensive feedback that is pivotal for making informed marketing decisions and driving business growth. The platform supports a quick setup with over 30 complete survey templates and a range of pre-built questions, while logic flows facilitate detailed analysis and actions to enhance customer engagement. Moreover, KNO's integration capabilities with top platforms and data dispersion via REST API ensure seamless functionality and robust data analysis.

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Census: Customer Surveys

$25-$50 / Month

8.2

23 Reviews

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Onsite & Post-Purchase Surveys for Attribution, Insight & More Show more

Census: Customer Surveys is a powerful tool designed to enhance your understanding of customer behavior through comprehensive post-purchase and onsite surveys. By leveraging rule-based questions segmented by device, shipping address, cart items, product type, and more, you can gather nuanced insights into key areas such as attribution, customer satisfaction, brand sentiment, and onsite experiences. The app’s AI-powered dashboard provides a seamless way to analyze qualitative customer data and feedback, offering AI-generated recommendations, analysis, and scoring to optimize your operations. Sophisticated logic ensures that questions are tailored to extract the most relevant feedback, enabling you to better understand how customers discover your brand and interact with your site. With seamless performance tested by Shopify, Census guarantees zero impact on store functionality while delivering detailed reports with powerful filtering options. This app empowers ecommerce businesses to make informed, data-driven decisions for enhancing customer experiences and boosting brand loyalty.

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Surveys

$5-$16 / Month

6.4

7 Reviews

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Collect valuable feedback with targeted, automated post-purchase surveys for improvement. Show more

Polls | Post Purchase Survey is a dynamic app designed to gather valuable customer feedback seamlessly through targeted surveys, tailored to specific customer segments. By leveraging insights from purchase history, location, and behavior, businesses can customize and integrate surveys effortlessly, thanks to the app's intuitive interface that requires no coding skills. Compatible with a multitude of CRM and email marketing tools, the app streamlines workflow by automating survey presentations following purchases, site visits, or specific actions. This timely feedback collection enables businesses to understand their customers better, refine product offerings, and make data-driven decisions to elevate customer satisfaction. By customizing survey questions, businesses can align feedback collection with strategic goals, fostering growth and strengthening customer engagement. Ultimately, Polls | Post Purchase Survey enhances efficiency by automating data collection, allowing businesses to channel their efforts towards essential growth initiatives.

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OSOM Post Purchase Surveys

8.2

3 Reviews

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Instant customer feedback with customizable post-purchase surveys and AI question suggestions. Show more

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

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Quest Surveys & Feedback

$9-$29 / Month

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Effortlessly collect real-time Shopify feedback with customizable, no-code surveys. Show more

Quest Surveys & Feedback is an innovative app designed to enhance customer interaction for Shopify merchants by embedding surveys directly into their online stores. Without needing any coding expertise, merchants can swiftly launch product or Net Promoter Score (NPS) surveys within minutes, making it an accessible tool for all. The app delivers real-time insights into customer responses, enabling businesses to make data-driven decisions effectively. With its customizable design and powerful logic features, Quest not only aids in gathering valuable feedback but also assists in refining products, improving user experience, and boosting conversion rates. Users can gather meaningful feedback through text, ratings, or choice-based questions, ensuring comprehensive and useful insights. By integrating seamless survey functionalities, Quest empowers businesses to stay attuned to customer needs and preferences, ultimately driving business growth and retention.

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Zoww NPS CSAT Surveys & Polls

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"Create dynamic, customizable surveys to enhance customer experience and insights."

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Surveys

$5-$16 / Month

6.4

7 Reviews

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Create and share custom surveys easily with real-time analytics.

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EXT Thank You Page & Surveys

$2.99-$8.99 / Month

8.2

1 Reviews

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Customize thankyou page & set post purchase surveys faqs, rate Show more

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.

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Fairing Post Purchase Surveys

$15-$149 / Month

8

190 Reviews

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Surveys for marketing attribution, user feedback, and NPS Show more

Fairing: Post Purchase Surveys is an innovative tool designed to provide businesses with valuable customer insights through post-purchase surveys. Formerly known as Enquire, Fairing is capable of delivering actionable data in just one week, surpassing the capabilities of traditional survey tools. By integrating with popular platforms such as Meta, TikTok, and TV, users can measure the effectiveness of their marketing channels through targeted attribution surveys appended to customer orders. The app captures essential information on customer attribution, Net Promoter Score (NPS), personalization, conversion rate optimization (CRO), and market research. Additionally, Fairing's Shopify Plus certification ensures seamless implementation into existing checkout processes, supporting integrations with Triple Whale, Klaviyo, and more. With its template library of over 25 pre-built survey questions and the ability to tailor surveys based on customer profiles, Fairing is an essential tool for businesses looking to enhance ROI and deepen their understanding of their audience. Plus, its compatibility with Shopify's Order Status and Thank You Page Checkout Extensions further streamlines its deployment in online retail environments.

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Trackey: Post Purchase Surveys

$20 / Month

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Understand customers with the right surveys at the right time Show more

Trackey: Post Purchase Surveys is a powerful Shopify app designed to help merchants gather and analyze customer feedback throughout the entire shopping experience. By utilizing AI-powered insights, businesses can seamlessly integrate survey responses with Shopify and Klaviyo, allowing for a more personalized customer journey through email, link, and on-site post-purchase surveys. Trackey enables merchants to collect valuable zero-party data, which can be leveraged to refine their business strategies, reduce marketing expenses, and enhance conversion rates. The app supports a variety of survey types, including multiple choice, open-ended, NPS, and CSAT surveys, providing flexibility and depth in data collection. With easy export options to CSV and various integrations, businesses can efficiently handle survey data and insights. By connecting survey responses to Shopify customer and order dashboards, merchants gain comprehensive visibility and control over their customer feedback process.

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Shopify Customer surveys apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 6 Apps

PopUp - All in one

ECAI

Personizely: A/B Testing & CRO

Nerdy Form Builder

Precision Retail

ThoughtMetric Analytics

Fuzzy Surveys

Forms: Interactive Surveys

Postly: Customer Surveys

Zigpoll Customer Surveys

KNO Post Purchase Surveys

Census: Customer Surveys

Surveys

OSOM Post Purchase Surveys

Quest Surveys & Feedback

Zoww NPS CSAT Surveys & Polls

Surveys

EXT Thank You Page & Surveys

Fairing Post Purchase Surveys

Trackey: Post Purchase Surveys