Customer Surveys ‑ BYG

Develop by Post Purchase Deals

Free plan available 14 Days Free Trial

Boost customer engagement with Post Purchase Surveys & Upsells

Customizable offers

One-click upsells

Drag and drop editor

Post-purchase surveys

Automatic discounts

Checkout upsell offers

Thank you page surveys

Birthday collection form

Facebook group invites

About Customer Surveys ‑ BYG

Launched Apr 17, 2022

Built by Post Purchase Deals

Email :

[email protected]

Address

Prafulla Kanan, Kestopur, Kolkata, WB, 700101, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Customer Surveys to gain insights to boost retention, LTV, Post Purchase customer feedback

Collect Shopify post-purchase surveys and NPS to gather customer feedback after checkout. Understand buying behavior, improve retention, and boost lifetime value. Customize survey questions, analyze responses in a powerful dashboard, and make data-driven decisions. Easy to set up, works with all Shopify themes, and helps your store grow with real customer insights. Post Purchase Survey - BYG is build by same team as Social Schedular AI Auto Post.

Post Purchase Surveys – Get feedback right after customers complete checkout
NPS Surveys – Measure loyalty with simple Net Promoter Score questions
Custom Questions – Personalize survey content for products or customers
Analytics Dashboard – View and filter responses to find key insights fast

Pros

Boosts sales with upsell offers on the Thank You page and during checkout
Uses drag and drop editor for easy customization of the thank you page
Enhances post-purchase engagement and encourages repeat purchases
Offers one-click upsells, allowing customers to add to their orders without re-entering payment information
Customizable offers based on customer preferences and cart details
Can invite customers to a Facebook group to build a community and increase engagement
Includes features like thank you page order surveys, birthday collection forms, and automatic discounts

Cons

Potential overemphasis on upselling may overwhelm customers
Actual benefits highly dependent on the effectiveness of customization and targeting strategies
May require time to set up and continually optimize upsell offers

Top Helpful Reviews

Pilgrim India

Jun 19, 2023 on Shopify

Great app. Loved it. The customer service is bang on. Sophia and Chris are always there to listen to feedback and fix the issues as soon as they can. Fixed two issues for me and gave their commitment to creating a feature within 2-3 days I asked for.

hpcrystal

Mar 14, 2023 on Shopify

Loved the app. Very helpful. Highly recommended. Super easy and quick setup. Fits my budget, and the support team is responsive and helpful too. Give it a try and trust me, you won't regret it!

Chromatic Press

Feb 20, 2023 on Shopify

I just started using this app and it's awesome! Setting it up was super easy and I was able to create these cool upsell offers in no time. best part is that it actually works! My average order value has gone up since I started using it, and it's so cool to see all the extra sales rolling in. I also love how I can customize the offers to fit my branding and product offerings. It's all about keeping things on brand, amirite? reporting and analytics shows you some great insights. It's so cool to see which offers are performing the best and making those data-driven decisions.