Shopify Customer chat apps 2025

Follow Up ‑ Proof Management

$9.99-$49.99 / Month

9.1

6 Reviews

Provide support and manage custom order proof with ease Show more

Follow Up - Proof Management is an intuitive app designed to streamline customer and proof management processes. It offers a real-time chat interface, enabling seamless engagement with users to collect vital information and upload order proofs efficiently. The app supports version control for all order files, ensuring precise tracking and management of custom orders from initial approval through to final delivery. Say goodbye to cold emails with its real-time order updates feature, directly accessible from your dashboard. The app additionally facilitates real-time customer communication through a chat widget, supporting various file types such as images and PDFs. Customizable email notifications keep customers informed of their order status, and invoices for additional customizations can be promptly issued. By simplifying order approvals and delivery, Follow Up - Proof Management enhances customer experience and operational efficiency.

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Real-time chat

Version control

Order updates

Send invoices

Upload proofs

Customer emails

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Isni WLink

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Let customers talk to you on WhatsApp Show more

Isni WLink is a dynamic app designed to enhance customer interaction by seamlessly integrating WhatsApp communication into your online store. By encouraging direct conversations with customers, it aims to streamline service and reduce lost sales opportunities. The app offers customization features, allowing you to tailor the WhatsApp link's appearance to match your store's design theme, ensuring a cohesive brand experience. With its user-friendly interface, Isni WLink simplifies the contact process for visitors, encouraging more engagement and interaction. Automatic installation ensures a hassle-free setup, enabling you to focus on building relationships with your customers. Experience improved customer service and increased sales with Isni WLink’s innovative approach to connecting with your audience.

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Automatic installation

Whatsapp integration

Customizable links

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LUNA: WhatsApp Chat Button

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Instant WhatsApp chat for customer queries, customizable and easy to setup. Show more

LUNA: WhatsApp Chat Button is an innovative tool designed to enhance customer interaction by connecting businesses with their clientele in real-time. It simplifies communication by redirecting customers to a WhatsApp chat with your business, facilitating quick responses to product inquiries or purchase hesitations. Businesses can easily tailor the button's design, greeting message, and visibility, ensuring it aligns seamlessly with their brand aesthetics and store hours. The button's implementation requires minimal setup time, making it a convenient addition to any digital storefront. By offering a direct line of communication, LUNA enhances the customer experience, ultimately driving engagement and potentially increasing conversion rates. Whether for immediate support or fostering ongoing customer relationships, LUNA provides an efficient, user-friendly gateway to your business via WhatsApp.

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Customizable appearance

Instant whatsapp chat

Customizable button appearance

Pre-filled messages

Direct customer communication

Real-time connection

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Aurum: Telegram Chat Button

$1 / Month

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Effortlessly integrate Telegram for direct customer chat on Shopify. Show more

Aurum: Telegram Chat Button is an intuitive app designed to enhance customer service on your Shopify store by integrating a Telegram chat button effortlessly. With no coding skills required, merchants can set up this feature with just a single click, enabling direct communication with customers for a more personal shopping experience. This tool is perfect for those who value simple and effective customer interaction, making real-time engagement with your audience seamless. By fostering a more direct line of communication, Aurum helps build stronger relationships with your customers. Its straightforward installation process makes it accessible to all Shopify store owners, regardless of technical expertise. Enhance your customer service today with Aurum's easy-to-use Telegram integration.

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No coding required

One-click setup

Direct customer chat

Telegram button integration

Personal customer service

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Chatway Live Chat FAQ WhatsApp

$15 / Month

9.1

236 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

9.2

9 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Pushdaddy WhatsApp, Live Chat

(4.1/5)

1,181 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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Chaty: WhatsApp & Chat buttons

$15-$79 / Month

9.2

175 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

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Chat Recap AI

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Chat Recap AI - Your AI Chat Analysis for Relationship Show more

Chat Recap AI is a cutting-edge tool designed to enhance your understanding of digital conversations. By utilizing advanced AI technologies, this app meticulously analyzes message patterns, response times, and emotional nuances to provide users with a comprehensive overview of their communication styles. Whether you're navigating personal relationships or professional interactions, Chat Recap AI offers valuable insights that can help you improve connections and foster more meaningful dialogues. The platform is intuitive, allowing users to easily track and interpret their conversational habits over time. With Chat Recap AI, you'll gain a deeper awareness of relationship dynamics, empowering you to identify and address potential issues proactively. Embrace the power of AI to transform the way you engage with others, building stronger, more empathetic connections in the digital age.

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Ai conversation analysis

Message pattern insights

Response time evaluation

Emotional content analysis

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Chat Recap

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Uncover chat insights, transform relationships – Chat Recap AI across all platforms. Show more

Chat Recap is a cutting-edge app designed to unlock the hidden insights within your digital conversations. By analyzing your chat history from popular messaging platforms like WhatsApp, Instagram, Snapchat, Discord, and Telegram, Chat Recap provides a comprehensive overview of your communication styles and relationship dynamics. Discover the emotions that permeate your messages and assess the balance of your interactions. The app evaluates your response times and sentiment patterns, offering deep insights into how your messaging habits impact your connections. With its beautiful visualizations and actionable insights, Chat Recap empowers you to enhance your personal and professional relationships by becoming more mindful of your digital communications.

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Multi-platform support

Visual insights

Chat analysis

Sentiment patterns

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Whatsy: WhatsApp Chat & Share

7.9

42 Reviews

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Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

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Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

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REVE Chat ‑Live Chat & Chatbot

$15-$50 / Month

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Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.

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Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

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Chatway Live Chat

9.1

5 Reviews

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Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.

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Customizable widget

Multi-channel integration

Live chat

Mobile apps

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K: Telegram Chat

$9.99 / Month

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"Enhance customer engagement with instant Telegram chat integration for support." Show more

K: Telegram Chat is an innovative app designed to enhance customer communication by integrating with Telegram, a widely trusted messaging platform. It enables website visitors to instantly connect with your business, making it effortless for them to send inquiries or provide feedback. The app offers a user-friendly chat tool that drives sales and engagement by delivering immediate support via Telegram. It allows users to select specific team members or departments for faster, more efficient responses. The integration offers customization options, such as adjusting colors, welcome messages, and icons to match your website’s branding. By providing prompt support and quick resolutions, K: Telegram Chat helps improve overall customer satisfaction. Manage your conversations seamlessly from any device, ensuring constant, responsive engagement with your audience anytime and anywhere.

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Customizable branding

Instant integration

Responsive support

User-friendly tool

Cross-device management

Prompt support

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Musbu ‑ WhatsApp Chat Button

$0.99 / Month

9

277 Reviews

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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Musbu - WhatsApp Chat Button is a powerful tool designed to enhance customer interactions by providing a seamless communication channel directly through WhatsApp. This app allows businesses to create and send custom prefilled messages, streamlining customer outreach and increasing engagement. By integrating a responsive WhatsApp icon, button, and chat widget, Musbu ensures customers have an easy, direct line to your business, which can boost satisfaction, loyalty, and ultimately sales. The chat button is fully customizable to align with the look and feel of your store, offering a personalized user experience. Installation and configuration are simple and do not require any coding expertise, making it accessible for any business. Its responsive design ensures functionality across all devices, maintaining a consistent communication experience for users.

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Customizable chat button

Responsive chat widget

Prefilled messages

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Focal Live Chat & Helpdesk

8.2

2 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Panda WhatsApp‑ Chat + Support

$2.99 / Month

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Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

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Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

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ZB: WhatsApp & Messenger Chat

$4.99-$19.99 / Month

9.1

16 Reviews

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Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

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Tidio Live Chat & AI Chatbots

(3.5/5)

23 Reviews

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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.

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Multi-platform support

Ai-powered chatbots

Live chat integration

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DeskMoz 24x7 Live Chat Agents

8.2

2 Reviews

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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.

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Lead generation

Fast setup

24x7 live chat

Customer support

Real-time transcripts

Custom trained agents

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Shopify Customer chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 4 Apps

Follow Up ‑ Proof Management

Isni WLink

LUNA: WhatsApp Chat Button

Aurum: Telegram Chat Button

Chatway Live Chat FAQ WhatsApp

Talkvisor AI Chatbot Live Chat

Pushdaddy WhatsApp, Live Chat

Chaty: WhatsApp & Chat buttons

Chat Recap AI

Chat Recap

Whatsy: WhatsApp Chat & Share

REVE Chat ‑Live Chat & Chatbot

Chatway Live Chat

K: Telegram Chat

Musbu ‑ WhatsApp Chat Button

Focal Live Chat & Helpdesk

Panda WhatsApp‑ Chat + Support

ZB: WhatsApp & Messenger Chat

Tidio Live Chat & AI Chatbots

DeskMoz 24x7 Live Chat Agents