Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved. This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Amazing sourcing app and great support team! They answer very fast, I had the chance to deal with Leah and also Sena. I recommend!

I'd like to thank AGNES for helping me with all the questions I have, I love CJ, I use it every day and frankly, without them I wouldn't be here, a great job, very professional, courage for the future!

Sure thing: Suki Huang from CJ Dropshipping was a huge help with my account issues—responsive, knowledgeable, and genuinely committed to solving my problems. Her support made a significant difference, highly recommend her!

Rami Wu, Shopify help is fast precise and always seems to solve my problems within minutes. Rami Wu is the one that helped me last and he was so knowledgeable and wonderful it wasn't funny. I mean he knew really knew what he was doing. And I think he should get like 20 Stars no heck a hundred Stars.

Affordable Prices, Quality Products, and Swift Shipping CJdropshipping offers a comprehensive solution for individuals and businesses seeking to venture into the world of dropshipping. With a focus on affordability, product quality, and efficient shipping, it's become a go-to platform for many entrepreneurs. **Low Prices:** One of the standout features of CJdropshipping is its commitment to offering products at competitive prices. Whether you're sourcing electronics, fashion items, or home goods, you'll find a wide range of products priced attractively, allowing for healthy profit margins for dropshippers. **Best Products:** CJdropshipping prides itself on curating a selection of high-quality products. Their platform features a diverse array of items, from trending gadgets to timeless fashion pieces. With stringent quality control measures in place, customers can trust that the products they receive meet their expectations, fostering trust and satisfaction. **Good Shipping Time:** Efficient shipping is crucial in the world of dropshipping, and CJdropshipping understands this well. They prioritize swift order processing and reliable shipping methods, ensuring that customers receive their products in a timely manner. This commitment to prompt delivery contributes to enhanced customer satisfaction and repeat business. **Exceptional Service:** It's worth mentioning the outstanding service provided by "Nova Luo". As a representative of CJdropshipping, Nova exemplifies professionalism and dedication to customer satisfaction. His assistance and guidance have undoubtedly enhanced the overall experience for many users, making the dropshipping journey smoother and more enjoyable. In conclusion, CJdropshipping stands out as a reliable platform for dropshipping enthusiasts, offering low prices, top-notch products, and efficient shipping services. With the added value of exceptional customer service from representatives like Nova Luo, it's no wonder that CJdropshipping has garnered praise from users worldwide.

Ashely Wu has been very helpful, I highly recommend her as an agent. Very professional and knowledgeable regarding sourcing and fulfilment. 5 stars!

I had a few questions to ask and they were all answered very quickly and explained clearly. Thanks Zoey for the help!

I am new but very satisfied with the serivce of CJ very helpfull specialy Ashely WU response quickly...

Very very satisfied with my private agent, Steph Zhu, who I have been in frequent communication with! Steph has been great help with assisting my in sourcing my products. I believe CJ sets the industry standard for B2C. I am currently scaling my business and full heartedly trust them moving forward. Def recommend this so far over competitors like DSers

I'm absolutely delighted with Eugenia Deng's work, she's amazing, so fast and kind. I totally recommend working with her!

Eugenia Deng at CJDropshipping provided the best customer service. She was very knowledgable, and answers all questions precisely and to the point. Thank you

Thanks a lot CJ guys for the good market products and services you give... And in particular Suki Huang

Just setting up the app. But happy with the service provided by "Shicharl Qiu" in initial questions.

CJ is easy to use. When your stuck on something you can ask the agent for help. My agent Vita helped me a lot. The response is very quick. Happy to have her.

My business is growing and I’m expanding my investment in e-trade platforms. I’ve about $500K ready channel in Etsy, Shopify and EBay for that matter and heard that CJ is one of the best to go with for e-trade investments. Over the last 1 month, 4 of my 7 customer orders from CJ caused my growing business serious damages because of orders hasn’t been dispatched on time, either it was of out of stock after I was given “tracking number”, or they tried to send me different product which wasn’t on the product pictures or the missing information at product page or not even responded after my several attempts. I’m seriously unhappy with the experience and time I invested on CJ Dropshipping. 4 out of 7 means MORE than %50 of my orders are not fulfilled because of unprofessional business reasons or not solved to satisfy my needs the way I expected and I haven’t seen any attempt to kindly apologize or feel the need to correct mistakes. It is unvlievable and I’m extremely dissatisfied due to your business solutions I’ve received from CJ over 1 month of my trial period of doing business. How would you guys expect me to invest on doing business with you after all these? CJ is extremely unprofessional, disrespectful and careless to its customers needs and expectations and CJ simply don’t care and not willing to handle what its customer expecting from them. More than 50% Cancellation and Refund related disputes in 1 month proves how poorly running business CJ has that asked me to invest my money to do business with them. Hope you find this complaint useful or send them your your supervisors if you really cares your client Regards

Huge Thanks to Sita Cui for Amazing Customer Support! I'm writing to express my sincere gratitude to Sita Cui from your customer support team. I recently reached out with a question about how to check product availability in CJ warehouses, and Sita was incredibly helpful. Sita took the time to clearly explain the different methods available, including using the "Warehouses" filter and checking product descriptions. Her explanation was thorough and easy to understand, and it definitely helped me figure out how to find the information I needed. Thanks Allah then to Sita's guidance, I now feel confident in checking product availability on the CJ platform. Her friendly and professional demeanor made the entire experience positive. Please extend my thanks to Sita for her outstanding service! Sincerely, [Abdelghani Guoddar]

Spoke with Kaycee Chen on behalf of my product,she is very helpful and will go above and beyond for you . Would recommend CJ to anyone.

When I had questions or needed help, Dolly Liu was quick to help me. Good customer care and service. Recommend!

Very happy with the help! Any problems they will be able to solve. Fast respond times and always very nice! recommended service! Thank you Chandy Chen all the help!