Based on my experiences, I do NOT recommend this app. I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately. Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks. When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping. Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

I've had the pleasure of working with Bin Han from CJ Dropshipping for my product sourcing needs, and I must say, he has been absolutely fantastic! Bin is not only responsive and diligent but also goes above and beyond to ensure that all queries are answered and issues are resolved promptly. His attention to detail and proactive communication make the sourcing process smooth and efficient. I highly recommend Bin Han to anyone looking for a reliable and professional dropshipping agent.

I’m new to CJ but when ever I’ve needed help or assistance the advisor Jolie has been really helpful explains things clearly and guides you through it she has excellent customer service skills really good

Perfect service. I really appreciated the patience and kindess of people who helped me. Leah thank you so much for you great and unforgettable help. I've just started my own shop and business and Leah's help has been priceless. But obviously i can't forget my precious agent Willa who helped me since the beginning in choosing the right product and how to add it on my shop. She/He was super generous and always there to help me whenever i found any problems. THANK YOU SOOOOOO SOOOOO MUCH.

I just began using CJDropshipping and with that came many questions. Thank you very much Pauling (Customer Service) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

very nice partner to dropship the products. I have 99% customer satisfaction in terms of the product quality. Need to bring shipping cost lower, and ad more trending products. Their online support is superb in terms of time and understanding the issue and provide a solution

Much thanks to Rebecca my namesake . She really helped me and answered my questions to my satisfaction

Thanks to technical support, Arina resolved my doubts and helped me obtain information with several shipments.

Angel has been very helpful, understanding and professional. He helped me overcome a challenge very quickly, thank you for responding instantly to my messages. Thank you CJ Dropshipping! :)

Ken Yang was very good at explaining that i had to have an order picked once a customer bought from my shopify store. silly me, i was used to oberlo, but currently using cj

Thanks to Leah! I up and running correctly and efficiently. They are so helpful and quick. For a new business owner they truly help keep the stress down.

I don't really write reviews, but Joean Gu has been extremely helpful in product sourcing and answering all my questions. Would highly recommend anyone looking for a supplier to work with him and CJ.

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

Suki is by far the coolest manager I have come across. My account was earlier being managed by Kraytom and he was great as well. But can’t mention enough how lightning fast Suki is with providing immediate help. Suki makes sure that your issues are resolved within a jiff. I am super happy to choose CJ as my partner for launching my store. Cj’s catalogue is exhaustive and has much diverse range to serve for all kind of customer segments and their needs. Thanks guys. Much love from India.

I recommend not using this app. Over the past two months I have used the app and made multiple orders. When a large part of my orders were not delivered, it turned out that customer service did not provide any help, resend or respond to my refund request. In fact I was just ignored. Think carefully before installing this app.

Maria Deng is a very good person. CJ is lucky to have Maria Deng on his team. CJ is the very trusted plate form

New to the CJ community here, but so far it's been a thousand times better than dealing with AliExpress. Bonney has been a great help with questions and service. Thank you.

I am really impressed with the responsiveness of the customer service at CJ Dropshipping. Bonney was very helpful in addressing some of my concerns, and I thank her for that.

I would recommend the app because they have unique products and the customer service is good. My agent Mr.Raymond is always available to chat with and is helping me with stock updates and orders. He helps in raising tickets on solving issues and explains things using screenshots.

Wow, great service! Connie helped me a lot. I had so many questions that would have taken two days to receive answers if I had submitted a ticket, but she helped me right away. Thank you, Connie! :)